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Was using my Miele Champagne vacuum, powered down, changed the bag, and now I have no power. I checked to make sure all lids were securely closed, still no power. Checked to make sure outlet was working, still no power...help.

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Most likely the cord went bad, one side of it opened up, you will have to replace the cord reel asm. if this is the problem, Could also be a switch, electronic control or the motor.

Posted on Aug 10, 2008

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Popped the lid open to change vacuum cleaner bag...now lid won't close. It's stuck at 90 degree angle. Is a button to release it?


Hi bndennis,

Please check the spring on your lid, it may be keeping the door open. Miele vacuum cleaners mainly use a spring concept for keeping lids open - merely pushing it down will lock it at the bottom.

Kind Regards :-)

JEDEMEYER1

* If this solution helped you, please rate it

Jul 23, 2011 | Miele S4210 Antares Bagged Canister Vacuum

2 Answers

Miele Champagne Vacuum Cleaner Model S548 I was using the vacuum as normal, moved locations so I plugged into another outlet & suddenly there was no power to the vacuum! I tried it in several other...


Greetings from ,


This definitely sound like a cord reel issue to me. This is really the only problem that I ever see on a Miele vacuum cleaner. 9 times out of 10 the cord reel needs to be changed. If you purchase the cord from us, and it's not the problem you may return it up to 60 days later for a full refund, that's how confident I am that is what's wrong with your machine.

Ok, so you need to replace the cord reel on a Miele , no problem! I'll attempt to try and walk you through this repair with a detailed explanation of it, and along with some pictures to help you. You'll first want to buy the new Miele S500 series cord reel

So once you have the cord reel, you'll need either a Phillips head screw driver for the older S514 models, or a T20 Torx Screwdriver for the newer S514 model vacuums. The picture below is actually of the Miele S518 Cat & Dog series, but for this repair the procedure and parts are identical to your Miele Champagne. You'll need to remove the hose, wand, and power nozzle from the vacuum cleaner before you begin.

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The first thing you'll wand to do is open up the bag housing, and remove the vacuum bag, as well as the exhaust filter which may be either the Cloth Super Air Clean Filter, or the HEPA Filter catridge which is blue in color. If you're using the Super Air Clean filter, remove the filter, and then remove the bracket that secures the filter in place as well. Simply pull straight up on the bracket and it will come out.

Once the bag and the filter have been removed, you'll need to take off the entire tool lid. While the vacuum cleaner is open so that you can see into the compartment where the bag just was, you need to pry two arms from the tool lid off of the main body housing. Simply put a screwdriver behind one of the blue arms, and pry inwards. Here's a picture of what this looks like;

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Once you have removed both of these clasps, the tool lid will pull straight upwards and off, leaving you with only the bottom part of the canister. This is how the vacuum cleaner should look now;


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Now you'll need to remove the black speed control box from the canister. There is one screw in the front of the black speed control box that needs to be removed. After the screw has been removed, turn the vacuum cleaner around so that the back of the machine where the cord reel goes into the vacuum is now facing you. If you look where the black speed control box meets the bottom part of the canister, you can see two clips that you'll need to release before the variable speed control box can be removed. Simply put a screw driver and push in on the clip while lifting the black speed control box at the same time. Here's where the clips are located on the vacuum;


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Ok, now that the speed control box has been removed, it's time to separate the colored plastic from the base of the vacuum cleaner. There are 7 screws that need to be removed in order to get these housings separated. I have circled the location of each screw in the picture below;


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After removing all 7 screws, you can then simply pull upwards on the colored plastic housing, and remove the housing from the base of the vacuum cleaner so that the motor and cord reel are exposed. Once you have exposed the cord reel, you'll need to remove the internal wires (white wire is in the higher posistion, and to the left of the lower right side black wire), as well as the rubber hose part. The rubber hose part simply pulls off, just like the wire terminals do. After removing these parts, you'll need to remove one more screw with your screw driver. Here's the picture of which screw needs to be removed;


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After the final screw has been removed, you'll have to remove the rectangular shaped wire harness that sits at the top of the cord reel. Pay close attention to how this wire harness is correctly seated which will save some aggravation when putting the vacuum back together. Here's a picture of the wire harness that needs to be removed from the old cord reel;


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Once the wire harness has been completely removed from the old cord reel, you may simply pull up on the cord reel and remove it. The new cord reel will come completely assembled, with all the parts and compontents that your faulty cord reel had. You simply need to line up the screw hole on the new cord reel with the hole in the bottom of the base of the vacuum. When installing the new cord reel be very careful that you don't pinch any of the wires down by putting the cord reel on top of them. The wires have a specific place they go, and you'll be able to see the correct path for these wires when paying close attention. Also remember to install the rubber tube back onto the new cord reel as well. Once the new cord reel has been installed, and screwed down, pull the plug out a little ways, and guide the plug through the colored top housing first, then screw the 7 screws that hold the upper housing to the lower housing back into to secure these housings together.

That's about all there is to that repair! Please feel free to request a repair clarification if you have any questions about the repair that I can help you with, I'm always more then happy to help.

If this repair guide was helpful to you, please click the thumbs up icon in the bottom right part of this solution to rate it has helpful.

Thank you so much,

Chris Jones

Feb 09, 2010 | Miele Blue Moon Bagged Canister Vacuum

1 Answer

Hello, we have a Miele cat and dog turbo 5000 vacuum cleaner which we bought in December. It has just started blowing air out of the grid on the top of the cleaner instead of sucking from the tube. The...


The lid not closing properly is almost certainly the cause of your problem. Without that lid sealed tight to the body you will get no suction through the hose. So, the question is: why isn't the lid clipping down properly? Did you just change the bag? You need to check that the bag is properly located and that there's nothing getting caught where it shouldn't be. Get the lid closing properly and your problem should be solved. Good luck!

Dec 29, 2009 | Vacuums

1 Answer

Miele 5000 vacuum cleaner stopped during use. no lights on


could be your retractable cord assembly's contacts..

push the power on while pulling out the cord. see if it tries to start.

Oct 07, 2009 | Miele S558 Red Velvet Bagged Canister...

2 Answers

Dust compartment lid won't close


Hi Depending on the filter you have, you need to check that the filter grid has been securely locked in at the back. Check that it "snaps" down and locks into place. Then check the position of the bag. If the bag is sitting on the rising bag lock slider then the hinged slider needs to be pushed down into the bin. Usually the lid will close and lock down if you remove the hose. Try this to see if it works. Then check to see that the bag is opened out where the hose usually goes - if the mouth of the bag (and this also includes the new HyClean range with the seals already built in) looks out of angle then it has slipped upwards. This usually happens if the bag hasn't been folded out properly and can take milliseconds to put right.
Then put the hose back in and lock into place.
Has this solution been Fixya? Please rate accordingly or msg again if you need more help.

Mar 28, 2009 | Miele S4580 Luna Bagged Canister Vacuum

2 Answers

Lid won't close


You might have the vacuum bag in incorrectly. Pull your vacuum bag all the way out, and check the cardboard for arrows (as some bags are cut to go in one way, and one way only). If your vacuum has a cartridge that the vacuum bag goes into, make sure that this is seated completely, securely, and correctly. After you have checked all of this, seat your lid meaning make sure it is going to sit correctly on the housing, then as you are closing the lid, check the latch as it begins to close - making sure that the male and female portions are going to match up. You may have to give it a little pressure, but should not have to put enough pressure to break anything. Good luck.

Jan 21, 2009 | Kenmore 25512/ 25513 Progressive Canister...

1 Answer

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The Mistral range is the same as the new S7 that's just hit Europe. Have you made sure that when you turn on the vac on the handle that you've switched the carpet mode on? There's a separate button just under the power on button that activates the Carpet setting. Other than that check the sole plate where the roller brush to check for a blockage.

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My Miele vacuum full bag indicator


Check the suction at the vac, without the hose, if it is strong, then you hose is clogged. If it is weak, filters could be the problem, one is the back where the bag sits, the other is on the top, you can see it when you raise the lid.

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