Question about Creative Labs Zen MicroPhoto MP3 Player

5 Answers

Zen Micro Photo and Windows XP SP3

Hello!

I have a Creative Zen Micro Photo with Firmware 1.20.01

My system doesn't recognize my MP3 Player. I tried with a Computer (Win XP SP3 and Windows Media Player 11): something goes wrong because Windows installed "MTP" driver but it doesn't work.

I read in support that I need the firmware Creative ZEN MicroPhoto Firmware 1.31.01e to use my ZEN with WMP11. OK.

So I tried with another Computer Windows XP SP2 and WMP 10: It is recognized.
Fine, BUT when I try to install the firmware "ZENMicroPhoto_PCFW_L16_1_31_01e.exe", it says:

"Your player is not connected, please connect your player" even if i already plug in my MP3 player !!

What can I do? Please help!

PS: It doesn't make any clicking noise or anything that let deduce something goes wrong with the material.

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  • 2 more comments 
  • pierrot2627 Sep 09, 2008

    I have exactly the same problem. Followed Creative supports advice to the letter now have a completely useless mp3 player that Windows won't recognize so can't upgrade the firmware (Creative advice was ultimately to reload the firmware!!) . Can't revert to Media Player v10 as Windows will not support it any more. Why haven't Creative created a working driver for this product.

    Pierrotm

  • dave led Sep 13, 2008

    My problem seems to be same - ZMP won't come on, makes strange noise, won't connect to PC & so firmware updates no help.

  • haro team Oct 28, 2008

    my creative will i turn it on it make like a ring tone it start at the start it siad creative

  • Anonymous Dec 26, 2008

    My Zen Micro Photo should be recognized by Windows XP SP2.

    But it prompts the Hardware Wizard and asks for Driver.

    I could not find any Windows XP driver for Zen Micro Photo.

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Go to control panel. Open up the "system" icon and select the "hardware" tab. Open the "device manager" and click on the creative zen icon (should be annotated with a yellow bang symbol). Click the "reinstall driver" icon. Make sure you have downloaded and installed the creative software before doing this.

Posted on Jan 18, 2010

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I Had this problem two but after a couple of hours of googl'ing i got the answer.
the #14 post on this thread: http://www.anythingbutipod.com/forum/showthread.php?t=35590

Posted on Nov 05, 2009

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Can any1 help me on my prob.. about my Creative Zen Micro photo i lost my cd that contains its driver... so i cant use my gadget... can i barrow your driver pls? this is my email...you can send it to Solemn_Grave@yahoo.com thaks guys...

Posted on Aug 15, 2009

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I have the same problem. I worte to Creative and their response was 'Gee, that's too bad'. Creative support is useless. Still looking online for help.

JM

Posted on Sep 11, 2008

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Bad noises mean bad harddrive... But the player isn't useless if the Hdd is broken, because you can still buy a CF memory card and it will work again, with a shockproof flash storage!

Posted on Nov 12, 2008

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