Question about Whirlpool Calypso GVW9959K Top Load Washer

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Washer doesn't drain

Repalce pump, clear drain hose, and still don't drain. Hose that goes from the tub to the pump will collapse.

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Flore, there is a check ball that sits in the reservoir that goes to the pump. That could be all gunked up. I assume you have power to the new pump. Sometimes the motor conroller can be the culprit, but if you have power we'll rule that out. You can remove the basket to get at the reservoir and check ball. You will have to pop the top, remove the basket and nutate cover and unbolt the basket. If you don't have power to the new pump then check the motor controller. This will be the board on the left under the control panel. There will be a P-5 connection. 3 prong. You will want to see if there is 120V on the tan/yellow to the white wire while in drain. If you don't have that voltage, then you motor controller is causing the problem. First be sure you have 120V on the P1 connector, thats power in. Catriver

Posted on Aug 10, 2008

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If your washer won't drain, check these: It spins, but doesn't pump It doesn't spin or pump It pumps, but the water returns It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out. To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port. Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job. If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump. It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. It pumps, but the water returns If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems: If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess. If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.
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see the causes and use the common sense, God bless you.
If your washer won't drain, check these: It spins, but doesn't pump It doesn't spin or pump It pumps, but the water returns It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out. To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port. Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job. If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump. It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. It pumps, but the water returns If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems: If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess. If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.
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Sep 19, 2012 | Ariston Technologies Washing Machines

1 Answer

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It spins, but doesn't pump If your washer spins but doesn't pump the water out, the drain line is probably clogged. In many washers, a small sock or other piece of clothing can get between the clothes tub and the outer tub that holds the water. If the clothing gets between the tubs, it may then get into the drain hose that's attached to the pump--or even into the pump itself. If it's in the pump, you need to remove the hoses from the pump and pull the item out. To remove the sock from the outer tub port, open the washer's main access panel and remove the large-diameter rubber hose that connects the pump to the bottom of the outer tub. Then, using needle-nose pliers, try to grab and remove the clothing through the port. Sometimes you can't remove the stuck clothing from below. Then you have to remove the agitator, top of the outer drum shield, and inner clothes tub. This isn't easy to do--and you may need special tools--so you might be happier getting a qualified appliance repair technician to do the job. If the drain line isn't plugged, the problem may be with your pump. Even if the pump appears to be turning, the internal impeller may be broken. If so, you need to replace the pump. It doesn't spin or pump If your washer doesn't spin or pump water out but the motor is running, your washer probably has a frozen pump pulley. If so, you need to replace the pump. To check the pulley, remove the pump from the washer and try to rotate the pulley manually. If it doesn't turn freely--if it's frozen or stiff--replace it. It pumps, but the water returns If the water that pumps out of the machine goes back into the machine after the spin cycle, your washer may be siphoning the water from a laundry tub that has a slow drain, back into the washer. The usual remedy for this is to improve the draining of the laundry tub. (Is something stuck in the drain?) Also, check for these problems: If the drain hose reaches more than about 4 inches into the laundry tub, cut off the excess. If your drain hose is lower than the washer's cabinet, install an air gap/siphon break assembly.
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1 Answer

My washer doesn't drain


1 Look at the drain hose to make sure it isn't kinked or clogged. If there is a piece of clothing lodged in there, clear away the hose from the pump and yank the clothing out.

2 Take a look at the switch under the lid of the washing machine. If it doesn't click when you press it, it may be broken and the washer may stop during the drain cycle. Call a repairman to repair or replace the switch.

3 Examine the clothes tub and the outer tub of the washer for anything that may be stuck in there.

4 Open the main access panel of the washer and take out the large rubber hose connecting the pump to the lower part of the outer tub.

5 Check to see if there is a piece of clothing stuck in there. If so, use a pair of needle-nose pliers to grab the clothing and pull it through the port. If it is difficult to reach, you will need to take out the agitator, the top part of the outer cylinder, and the interior tub to grab it. Unless you have special skills and tools, you may want to call a repairman.

6 Inspect the pump for a clog or frozen pulley. To check if the pulley is broken or frozen, take the pump out and attempt to turn it manually with your hands. If it's stiff or appears frozen, install a new pump.

7 Call a repairman if these steps don't work.

Dec 08, 2011 | Washing Machines

1 Answer

Code e20 showing


This code is pertaining to a blocked drain. Check the drain hose for clogs and kinks then clear it. There is also a filter located inside the big black hose, the tub-to-pump hose, that runs from the bottom of the tub to the drain pump. It can be accessed through the bottom front panel and can be taken out for cleaning.

Remove the screws attaching the bottom front panel then
pull the panel down and off. Prop up the front bottom edge of the washer or cushion and lean it against the wall to access the screws more easily. Loosen the clamp securing the tub-to-hose pump to the bottom of the tub then take the filter out and remove the debris. You should find foreign objects such as coins, toothpicks, hairpins and the likes blocking the filter. Clear the filter from foreign objects and inspect the pump impeller by turning it with your finger. The impeller may be restricted or damaged resulting in the water not pumped out properly. Replace the pump if the impeller is broken or restricted and doesn't turn freely. Reassemble the machine by following the steps above in reverse order.

The top ring of the filter MUST be seated
in the 3rd convolution from the bottom when installing the filter in the coin trap.
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2 Answers

Front loading washer, kenmore 417.42052100 won't completely drain and leaves a tub full of water. Has been getting worse over the last week and now won't drain at all. Took off front panel to try...


The drain filter/coin trap is blocked or the pump is no longer working. The filter/trap is located inside the big black hose that runs from the bottom of the tub to the pump and hence the name tub-to-pump hose. Clean the filter and inspect the pump impeller for damage or restriction.

Disconnect power then remove the screws attaching the bottom front panel to the cabinet then pull the panel down and off. Once the panel is off, you can now loosen the clamps securing the tub-to-pump hose to the bottom of the tub and the pump's inlet then take the hose out and clean the filter/trap.

You should find foreign objects such as coins, toothpicks, hairpins and the likes blocking the filter. Clear the filter from the foreign objects and inspect the pump impeller by turning it with your finger. The impeller may be restricted or damaged resulting in the water not being pumped out properly or none at all. Replace the pump if the impeller is broken or restricted and doesn't turn freely or if the pump is no longer operational. You can tell the pump is no longer operational if all are clean and the impeller is in good shape and turning freely. Reassemble the machine by following the steps above in reverse order.

When installing the filter in the coin trap, the top ring of the filter MUST be seated in the 3rd convolution from the bottom.


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Jun 20, 2011 | Washing Machines

3 Answers

Washer won't drain -- clean the pump


First I would try to flush the pump, if the tub is still full of water. To flush the pump, take a garden hose sprayer and fit it tight into the drain hose. Give it a short shot of water, then stick the drain hose back into the drain. Put the washer on spin and see if any water comes out. You may have to do this more than once to clear the pump. If that does not work, siphon the water out of the washer and disconnect the hose from the pump to the drum. Clear the hose the best you can, pour a little water into the drum to check it. Check the pump too, take it apart if you have to.

May 05, 2009 | Washing Machines

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