Question about Microsoft Xbox 360 Elite Console

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My xbox 360 wont take ip anymore

Hi!

As for about a month ago my xbox 360 just suddenly stopped getting ip-adress. I've talked to my internet provider (who says we cant send u a new modem because your internet to your computer is working) and xbox customer support who did all the troubeshhoting but did not help at all.

I did the basic thing such as checking my ethernet cable.
I have a adsl-modem called speedtouch ST780WL and it works perfectly to my computer.

However when I first plugged the xbox in to my network everything worked perfectly, I could even surf on the net at the same time I could play xbox.
And I haven't done any changes.. please help!

/Mike

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  • 1 more comment 
  • Mordoz Sep 08, 2008

    I called my internet provider and my modem is now "bridged". Which means it has all ports open.. But still the xbox wont find my ip-adress. I'm thinking this might be an xbox hardware fault.. Maybe due to lightning strikes. Do anyone know how sensitive the xbox is to this?

  • lazar_777 Jan 04, 2009

    i tried to connect to xbox live but my xbox 360 says it cant conect to xbox live then i did test conecting and it says my internet connections good but it falied to find my ip adress

  • sqeeeta Feb 18, 2009

    My xbox 360 wont show anything when i turn it on... any suggestions??

×

2 Answers

Hi there,

when playing my xbox i constantly get signed out from live, my connection is fine but even
when i do stay signed i get a ton of lag

please help!!

Posted on Oct 20, 2008

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    An expert who has achieved level 1.

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Go to your router. find what your ip pool is. choose an ip that is in that pool. set up your xbox's internet manually. you need the gateway, DNS, and everything (you can find this on your router online) this will give your xbox a static IP and might fix your problem

Posted on Sep 07, 2008

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