As for about a month ago my xbox 360 just suddenly stopped getting ip-adress. I've talked to my internet provider (who says we cant send u a new modem because your internet to your computer is working) and xbox customer support who did all the troubeshhoting but did not help at all.
I did the basic thing such as checking my ethernet cable.
I have a adsl-modem called speedtouch ST780WL and it works perfectly to my computer.
However when I first plugged the xbox in to my network everything worked perfectly, I could even surf on the net at the same time I could play xbox.
And I haven't done any changes.. please help!
Go to your router. find what your ip pool is. choose an ip that is in that pool. set up your xbox's internet manually. you need the gateway, DNS, and everything (you can find this on your router online) this will give your xbox a static IP and might fix your problem
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Every device connected to the public internet is assigned a unique number known as an internet protocol (IP) address. IP addresses consist of four numbers separated by periods(also called a 'dotted-quad') and look something like 127.0.0.1
since these numbers are usually assigned to internet service providers with region based blocks, an IP address can often be used to identify the region or country from which a computer is connecting to the internet. an IP adress can sometimes be used to show the users general location because the numbers may be tedious to deal with, an IP adress may also be assigned to a host name, which is sometimes easier to remember hostnames may be looked up to find IP adresses,and vice-versa. at one time ISPs issued one IP adress to each user. These are called static IP addresses. beacuse there is a limited number of IP adresses and with increased usage of the internet ISPs now issue IP adresses in a dynamic fashion out of a pool of IP addresses (using DHCP). these are referred to as dynamic IP addresses. This also limits the ability of the user to host websites mail servers, ftp servers, etc. in addition to users connecting to the internet with virtual hosting,a single machine can act like multiple machines (with multiple domain names and IP addresses).
How are you connecting Your Xbox console upto your Internet ? if your Connecting Via WiFi, Make sure you have the Xbox compatible WiFi adaptor, if you are connecting Via a Local Area network, Ensure that your Console is hooked up Directly to Your Router, and if your connecting Via a Shared internet connection thru a PC, Ensure it is Hooked up correctly and also that your computer is set up to allow sharing the internet connection, That sometimes makes Xbox live faulty.
Also another problem for IP addresses not working is Due to your Internet service provider, Some broadband companies constantly renew IP addresses changing them every so often which the Xbox doesnt like. I would suggest contacting your Service provider and seeing if they have any Technical Support !
your router is locking it out. if you don't know much about routers try unplugging it and your modem for 20 seconds, that should do the trick. also reset your network settings on the xbox by going into the networking blade and clicking on reset to factory. good luck!
Connect it to your router with an ethernet cable.
Make sure the router is setup correctly to your modem, if you can
connect all your devices by ethernet cable to the internet then it's
set. If you are using a wireless connection and if it asks for the WEP or
WPA key, make sure that you are entering the correct encryption key.
You may want to call your router manufacturer to know the correct key
for the wireless connection. FYI, it will say that the wireless network
is connected but it will still fail the IP Address.
If you have a wired connection and the IP Address or DNS failed, I
suggest you to call your Internet Service Provider to check for the
Internet connection and obtain these (static IP address, subnet mask,
default gateway, primary DNS server and secondary DNS server). If your
Internet is okay, enter the IP settings manually on the console (System
> Network Settings > Edit Settings > IP settings).
this is not a fault with the xbox 360 rather it is a problem you have with your internet connection or router. you'll have to check or possibly renew dhcp (the protocol that issues ip addresses on your router if you use one) or contact your isp about it.
1. extend the dhcp leasing function within the router by increasing the time for the lease, usually this is in minutes
2. manually assign the ip address so ud ont have this problem ever again
3. renew the ip address via xbox 360
4. it could just mean the xbox live server is temp down.