Question about Mitsubishi WS-65511 65" Rear Projection Television

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Tv ws-65511 volume stuck

My big screen tv was doing fine until we hooked it up to cable box. My mom loves close caption. It's on. Volume is stuck. remote will not work. cannot get to menu, with remote or front panel. i have tried everything i know . all i can pull up from front panel is device menu. VOLUME IS STUCK AT ONE LEVEL . I PRESSS VOLUME BUTTON AND IT GOES RIGHT BACK DOWN TO SAME LEVEL. PLEASE HELP ME IF YOU CAN. THANX! PRISCILLA

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  • swaz11 Sep 16, 2008

    We lost our remote's ability to control the tv overnight. Front panel allows us to turn tv on and change channels but volume is stuck and devices are not functioning. TV repairman replaced the DM Module capacitors - 7 and it worked for 1 day then we turned it off for the night. The next day it was back to the same problem. I don't think the repairman knows what's wrong either. HELP!!

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Did you ever get this problem fixed? Ours just started doing the same thing. It worked fine the night before, but today it's doing what yours is doing. The remote stopped working for the TV. The remote still works for the cable box, but volume and anything related to TV function not. The screen flashes when we try to adjust volume or anything else, but resets to previous volume. TV not responding to any commands either on the front panel or remote.
Any ideas? Thanks, Patti

Posted on Aug 27, 2008

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1 Answer

I have a 1999 model...when you turn it on the screen is a black square all but like a picture frame on the outer edge...when i hit the volume the screen comes back for a few seconds and then goes black....


Goe to the setup menu and turn off closed caption.Does it do this on all inputs. Closed caption is only on rf input as far as the tv is concered. If this is happening on input which is connected to cable box or sat reciever call your serv provider.

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You have some how turned on the closed caption (cc) either on the TV or cable box,first go into tv's menu under closed caption and select off,that should take care of it,if not try the cable box.

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My TV suddenly has a big black rectangle in the lower center part of the screen, that dissapears only for a few seconds when pressing any button. How can I remove it?


Sounds like your Closed Caption has gotten turned on. Try this solution...

1) Press the MENU button
2) Use the CHANNEL UP/DOWN to scroll to CLOSED CAPTION
3) Use the VOLUME UP/DOWN to until MODE is OFF
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5) Use the VOLUME UP to save and exit.

This should make the box go away.

Good Luck.....

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1 Answer

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Go into the TV's closed-caption settings and turn off captioning. You'll find it's set for "text" mode right now. What's happening is that in text mode, the set blanks out the part of the screen where the text will go but there isn't any. On channels or programs where captions aren't being broadcast you don't see anything. With the captions turned off the box will go away.

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It has something to do with the closed captioning. He must have hit the closed caption button on your remote. You need to either turn the closed caption off or make another selection under closed captioning like cc1 cc2. Just keep making selections until the box goes away.

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Close caption turns on and off by itself problem


Check the cable box to make sure the captions aren't truned on in the cable box.

If not -if it really is the Magnavox caption service- then -

This is assuming you have the original remote:
1 Press MENU to show the on-screen
menu.
2 Press VOL+ or VOL- until SET is highlighted.
3 Press CH+ or CH- repeatedly to
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4 Press VOL+ or VOL-
to display the
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5 Press CH+ or CH- to select the
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6 Press VOL+ or VOL-
to confirm your
selection.
7 Press TV/AV/EXIT to remove the
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1 Answer

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