Question about Microsoft Xbox 360 Console

1 Answer

X box 360

Fault screen appears says contact microsoft red lights flashing

Posted by on

  • Anonymous Oct 25, 2008

    sometimes its goes to the game but then freezes and I turn it off and turn it back on to see if it will do something else. Wjhen it comes back on it goes right to the support screen and thats all it does it wont play the games or nohtin anymore. It started doing this when I got back from mircosoft, they said they fixed the problem and a new one comes up right after I got it back

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 69 Answers

Yup, you need to do exaclty that, possibly a mainbpard problem. the free phone number is on xbox.com, they will arrange to pick the console up and repair it. All 360 consoles have a 3yr warranty, will take about 2-3 weeks to repair and get it back to you.

Posted on Aug 10, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My xbox 360 had one red light flashing and my av jacks did not work so i put the old casing back on and now has 3 red lights


The red flashing lights are a sign of a fault with your console.
firstly if you get the 3 red lights then microsoft reapair your console for free so long as you purchased it no more than 3 years before you send it back for repair. The 3 red lights are a sign of overheating
the 360 motherboard is able to flex a little, when the 360 was turned off and cooled down these solder balls solidified again, however they solidified in the wrong place or in two halfs etc. and so the 360 shows the 3 red lights to indicate this fault.



click here to download repair guide

Dec 15, 2010 | Microsoft Xbox 360 Console

1 Answer

When I turned on my system, it had system error contact xbox customer support. There is a red light flashing on the bottom right, around the power button. I don't know what to do. Please help.


Some of us suddenly when we turn on our Xbox 360 console one day we got one red light flashes on the ROL (Ring of Light) around the Xbox 360 power button, and we got an Error message appearing on the TV screen "System error" also might occur with any error code like E66, E67, E68, E71, E74 or E77, all the same.
systemerrore74.jpg
When you get any of these messages appearing on your screen with one red light flashing on the ROL of your Xbox 360 console that's an indicator of a hardware problem with the console connection to one of the parts connected to it as the hard drive or cables.

oneredlight.jpg
So, first disconnect all power and AV cables from the back of your Xbox 360 console and also unplug the power cord from the wall socket, wait for a minute then reconnect them all back and try to turn on your Xbox 360 console once more.

If that doesn't work, it seems then to be a fault with your Xbox 360 hard drive so turn off the console again and remove the hard drive then turn on your Xbox 360 console without the hard drive, supposed then to work fine, it might be an intermittent issue and when you reconnect the hard drive your Xbox 360 will work fine all after, or it will just work fine without the hard drive so it will be then definitely a fault with your Xbox 360 hard drive so call Xbox 360 customer support to exchange the hard drive for you.

The Xbox 360 console might even keep giving you the same error code even after you remove the hard drive so it will then appear to be a fault with your Xbox 360 console not the hard drive & also in a case like this we need to contact Xbox 360 customer support to exchange the console.


Read more: http://xbox360help.blogspot.com/2007/03/one-red-flashing-light-xbox.html#ixzz14pQlSds6

Nov 09, 2010 | Microsoft Xbox 360 Console

1 Answer

Green start light on x box 360 is flashing red & wont start up ?


This is a problem commonly referred as RRoD (Red Ring of Death) it means your Xbox 360 has a problem. you will have to contact microsoft and tell them you are getting the red lights. They are used to this problem and will help you in a matter of minutes. Microsoft has extended the warranty of ALL xbox 360 machines to THREE YEARS from date of purchase (only for red light problems).

Sep 30, 2009 | Video Game Consoles & Games

1 Answer

One red light flashing error code E74


Is it still under warranty?
Call the company and get an online tech. I had to send mine back...  It took a week to receive a box from the company and about 6 weeks to get it back. I forgot about it! It takes a while, but works well!

Dec 25, 2008 | Microsoft Xbox 360 Console

1 Answer

One red light appears no picture


hello sir

Solving Your Red Light Flashing:

1) Remove your hard drive and/or memory units.
2) Run "Initial Setup" under the system blade.
3) Decline inserting HDD or memory unit when prompted.
4) Sync your controller and pop in a game.

Please Rate

Dec 22, 2008 | Microsoft Xbox 360 Console

2 Answers

Xbox360 and the 3 red lights


Three of the lights on the Ring of Light on the front of your Xbox 360 console flash red View products that this article applies to. if (!loadTOCNode) {var loadTOCNode = function(){}} Expand all | Collapse all if (kb_page_object) { kb_page_object.kb_imageExpandHoverText = 'Click to expand this image'; } SYMPTOMS Three lights flash red on the Ring of Light (RoL) on the front of your Xbox 360... loadTOCNode(1, 'symptoms'); Three lights flash red on the Ring of Light (RoL) on the front of your Xbox 360 console. The upper-right quadrant light is the only light that does not flash red. uparrow.gifBack to the top CAUSE The three flashing red lights may indicate that there is a hardware problem with... loadTOCNode(1, 'cause'); The three flashing red lights may indicate that there is a hardware problem with your Xbox 360 console. uparrow.gifBack to the top MORE INFORMATION If you are experiencing this problem, you can submit a console-repair request on... loadTOCNode(1, 'moreinformation'); If you are experiencing this problem, you can submit a console-repair request online. However, before you submit your request, first try the following two steps to verify the problem:
  1. When you turn on the console, look at the light on the power supply. The power supply light should illuminate green even if the three lights on the Ring of Light flash red. If the power supply light is not green, please follow the steps in one of the following Microsoft Knowledge Base articles: 906101 (http://support.microsoft.com/kb/906101/ ) Troubleshooting your Xbox 360 Power Supply when the light is red 906102 (http://support.microsoft.com/kb/906102/ ) Troubleshooting your Xbox 360 Power Supply when the light is orange 906103 (http://support.microsoft.com/kb/906103/ ) Troubleshooting your Xbox 360 Power Supply when the light is not illuminated
  2. Turn off the console. Wait 10 seconds, and then turn on the console again to see whether the problem re-occurs.
If your console continues to display three flashing red lights, your console may have to be repaired. For more information about how to start the repair process online, please visit http://www.xbox.com/support (http://www.xbox.com/support) , and then click Repair your console in the upper-right part of the Web page. Note Online console repair service is currently not available in all countries and regions.If you want to instead contact Xbox Customer Support directly, please visit http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) for information about how to do this.

Dec 06, 2008 | Video Game Consoles & Games

4 Answers

Xbox 360 elite 1 red light


When you get any of these messages appearing on your screen with one red light flashing on the ROL of your Xbox 360 console that's an indicator of a hardware problem with the console connection to one of the parts connected to it as the hard drive or cables.
So, first disconnect all power and AV cables from the back of your Xbox 360 console and also unplug the power cord from the wall socket, wait for a minute then reconnect them all back and try to turn on your Xbox 360 console once more.
If that doesn't work, it seems then to be a fault with your Xbox 360 hard drive so turn off the console again and remove the hard drive then turn on your Xbox 360 console without the hard drive, supposed then to work fine, it might be an intermittent issue and when you reconnect the hard drive your Xbox 360 will work fine all after, or it will just work fine without the hard drive so it will be then definitely a fault with your Xbox 360 hard drive so call Xbox 360 customer support to exchange the hard drive for you.
The number for Microsoft is usually listed on the back of any game manual.

I hope I was able to fixya problem, and Happy Gaming!


Oct 18, 2008 | Microsoft Xbox 360 Elite Console

1 Answer

2 red lights


This problem may occur when the Xbox console is too hot or is overheating. The flashing lights mean that the internal temperature of your Xbox 360 console has exceeded acceptable temperature limits. Let your Xbox 360 console cool. You may have to wait several hours for your Xbox 360 console to cool enough. Don't turn on your Xbox 360 console when the console is hot.Verify that your Xbox 360 console has enough ventilation and that the fans are operating. If the two lights continue to flash red after you try steps 1 and 2, contact Xbox Customer Support.

Microsoft can be contacted by finding the number listed on the back of your video game booklets.

Good Luck to you and Happy Gaming.
Source:
http://support.microsoft.com/kb/907533

Oct 17, 2008 | Microsoft Xbox 360 Console

9 Answers

Flashing


You have the lights of death, but dont fear...just get in contact with xbox they will supposedly replace it for free, because its a defect...

Got this off XBOX.com
Xbox 360: Three red lights flash on the Ring of Light View products that this article applies to. function loadTOCNode(){} Article ID : 907534 Last Review : February 22, 2008 Revision : 6.0 SYMPTOMS loadTOCNode(1, 'symptoms'); You see three lights on the Ring of Light (RoL) flash red on the front of your Xbox 360 console. The upper-right quadrant light is the only light that does not flash red. uparrow.gifBack to the top
CAUSE loadTOCNode(1, 'cause'); The three flashing red lights may indicate that your Xbox 360 console has experienced a hardware failure. uparrow.gifBack to the top
MORE INFORMATION loadTOCNode(1, 'moreinformation'); If you suspect that you are experiencing this issue, you can submit a console-repair request online. However, before you submit your request, we ask that you first try the following two steps to verify that you are indeed experiencing this issue: 1. When you turn on the console, examine the light on the power supply. The power supply light should illuminate green even if the three lights on the Ring of Light flash red. If the power supply light is not green, please follow the steps that are listed in the following Microsoft Knowledge Base articles: 906101 (http://support.microsoft.com/kb/906101/) Xbox 360: The power supply light is red 906102 (http://support.microsoft.com/kb/906102/) Xbox 360: The power supply light is orange 906103 (http://support.microsoft.com/kb/906103/) Xbox 360: The power supply light is not illuminated 2. Turn off the console. Wait 10 seconds, and then turn on the console again to see whether the symptom occurs again.If your console continues to display the three flashing red lights, your console may have to be repaired. For information about how to start the repair process online, please visit http://www.xbox.com/support (http://www.xbox.com/support), and then click Console Repair? in the upper-right section of the Web page.

Note The online console repair service is currently not available in all countries or regions.

If you would rather contact Xbox Customer Support directly, please visit http://www.xbox.com/support/contact (http://www.xbox.com/support/contact) for information about how to do this.

Mar 09, 2008 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

27 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles & Games Experts

marley mcelhinney

Level 3 Expert

490 Answers

Mike Neath
Mike Neath

Level 3 Expert

315 Answers

Jonathon summesfield

Level 2 Expert

285 Answers

Are you a Microsoft Video Game Console and Game Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...