Question about Gaggenau VK 230 Rice Cooker

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Gaggenau vk230 steamer doesn't work

I have taken this steamer back to gaggenau about 5 times and they say it works. Each time they bring it back to my place and install it it works first time but when they leave and I want to start it up the boiler just doesn't kick in. The other day my wife brushed against the temperature knob and it worked but hasn't since. This is a really weird problem that I can't figure out. Please help it's been a year now I have had this very expensive steamer that I can't use.

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Are you sure the child lock feature is not preventing it from working? Exactly what is the problem? Is the display blank? Is the problem that it just won't heat? Are there any error codes in the display?

I also have a VK230 that is having problems and am gaining experience with troubleshooting this steamer. Gaggenau is very difficult to work with and it is difficult to find a service company that is knowledgeable about the brand.

Are you interested in selling yours? Parts from yours may help me fix mine.

Posted on Jun 30, 2009

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