Question about Canon PIXMA MP470 All-in-One Printer

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The scanner doesn't respond

My scanner will not work even after usb 2.0 cable was used.

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  • Bruce Holland
    Bruce Holland Aug 10, 2008

    the usb 2.0 cable is brand $43 new.

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  • 221 Answers

Is the cable defective?

Posted on Aug 10, 2008

  • Suvvy Roy Aug 10, 2008

    i would get a new cable, otherwise the printer may have a problem. please add more info so that we cane help you better ;)

  • Suvvy Roy Aug 10, 2008

    the scanner may be defective then. Try using other usb cables, as even new ones can be DOA (dead on arrival) :)


    I would get the scanner replaced at the place you bought it


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2 Answers

HP 2520hc scanner drivers


Which driver set did you install? Did you install the HP basic drivers, the full software or the Windows XP built-in driver? The Windows OS driver usually only is the printer driver.

If you connected the USB cable before installing the HP software, you will get the OS drivers. Disconnect the USB cable and then uninstall the printer driver. (Start > Control Panel > Printers and Devices. Then right click on the printer and select Remove Device.)

Install the HP software. If you want to launch a scan from the all-in-one's front panel button, install the full software.

Next open the scan software on your computer. (This is the HP Solutions Center for most models if you use the full software.) Attempt to launch a scan from the software. Adjust the resolution and other settings as needed. Then use those settings to adjust the destinations for the front panel buttons in the software. (Settings > Scan Settings > Button Settings)

If this doesn't work, try a different USB cable, a different USB port on your computer and a direct connection (if you are using a USB hub). Scanners require bi-directional communication with the computer and may fail when the printer works due to a minor cable issue. If you have the printer connected to a router or similar device to turn it into a network printer, again the scanner will not work. Again the direct connection to the computer is needed.

If you are still having trouble, can you use the all-in-one's copy function? If not, do you have any error messages? If the scanner mechanism isn't moving, the unit probably needs service. (This model doesn't have a scanner lock to protect the mechanism in transit.)

I hope this helps.

Cindy Wells

Oct 15, 2012 | Office Equipment & Supplies

1 Answer

Lexmark X4550 Scanner not working


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).


If that doesn't help, try the steps below:

  1. Disconnect the USB cable connecting the printer from your computer.
  2. On your computer, go to Control Panel > Printers and Faxes.
  3. Delete the Lexmark print object.
  4. Reboot computer.
  5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
  6. When the printer turns on, reconnect it to the computer.
  7. Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to print a document to verify that the problem is fixed.

Jan 05, 2012 | Lexmark X4550 Multifunction Wireless Color...

1 Answer

USB doesn't fit..what type do I need to connect the scanner? I moved and someone took the original usb. Standard does not fit and I need my scanner..


yes, the 4370 uses a standard printer USB cable. You are probably thinking of a different USB cable - the one with two flat ends. All USB printer cables have one square end and one flat end.

Sep 14, 2011 | HP Scanjet 4370

3 Answers

Am looking at buying a friends 320 scanner, He cant find the booklet or cd 4 it. also doesn't have the parallel cable eather. Can i get this from the company? Also I havw windows xp. will this work on...


First you would need to make sure you have a parallel port on your computer, because if you don't, you would need to get an adapter of some sort for either a p2p or usb port, whichever you prefer. I'm not sure if you can get a parallel cable from the manufacture, but you could probably find it on eBay. With an older scanner and a newer computer, you can probably just plug it in and it will work, but if you need the software, go here: http://www.nodevice.com/driver/320P/get25293.html

Hope this helps!

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I am trying to reinstall HP Scanjet 5400c but it keeps telling me it can't initialize, no scanner recognized...WindowsXP.. it worked before, why not now?


I had similar problem with my UMAX scanner on numerous occasions. I now have this pg earmarked for quick reference! may help I don't know for sure but it is an easy test and if it works your good to go!
It is important that you connect the scanner's power and USB cables in the following order:
1. Plug the power adapter cord into the scanner and into an outlet. The scanner's power will then be on.
2. Connect the USB cable to the USB port on the
back or front of the computer.
NOTE: If you unplug the scanner's power ,you must also disconnect the USB cable from the computer. To resume use of the scanner, remove the power card, the the USB cable.

Sounds like a lot but the order is essential!
If it works, High lite Do unplug USB/unplug cable back of scanner/and plug cable back of scanner then USB!
Good Luck Hope this helps!

Mar 26, 2009 | HP ScanJet 5300C Flatbed Scanner

1 Answer

How to attach outdated hardware cable to computer w/usb ports?


Hi!

I'm not really sure what you're asking. If your problem is that your scanner has an "outdated" connector and you want to try to connect it to your PC via USB ports, the only sensible answer, given the prices of scanners, is to buy a new scanner. Your old scanner, if it is not USB, is probably a SCSI connector device. Do a Google search exactly like this "USB to SCSI adapter cable" and you'll see a lot of results. Cables generally seem to range from $20 to $100. Even if you get the scanner connected, there is a very high probability that there will not be any drivers available that will work with the new computer and cable. All-in-all, a new scanner, even a cheap one, is the way to go IMO, and will give you better scans to boot.

Good luck and please let me know if this helps!

Bob

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10 Answers

Canon Pixma MP 470 Not Scannin


I have the printer. You need to scan through your image software on your desktop. The button on the scanner does not function.

With your image software, there should be an "Import from Camera" and "Import from Scanner." Pick the latter, and it will prompt you through the process.

Took quite awhile to figure that out.

Toby

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UMAX 2100U problem...


Try a different USB port. Check if the cable works with other systems. Have you installed drivers for the USB ports?

S. Mohan

Mar 09, 2008 | Office Equipment & Supplies

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Datalogic Dragon D101


You could use a ps2 splitter cable to connect both the barcode scanner and the keyboard to the pc. You would also have to use the correct scanner codes to ensure that the scanner is configured properly. Alternatively, you could try connecting the scanner with only the ps2 to usb and miss out the extension cable to determine if that is the problem. If the scanner is a ps2 wedge scanner, it will need reprogrammed with the correct scanner codes for usb.

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