Question about Canon PIXMA MP470 All-in-One Printer

1 Answer

The scanner doesn't respond

My scanner will not work even after usb 2.0 cable was used.

Posted by on

  • Bruce Holland
    Bruce Holland Aug 10, 2008

    the usb 2.0 cable is brand $43 new.

×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Champion:

    An expert who has answered 200 questions.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 221 Answers

Is the cable defective?

Posted on Aug 10, 2008

  • Suvvy Roy Aug 10, 2008

    i would get a new cable, otherwise the printer may have a problem. please add more info so that we cane help you better ;)

  • Suvvy Roy Aug 10, 2008

    the scanner may be defective then. Try using other usb cables, as even new ones can be DOA (dead on arrival) :)


    I would get the scanner replaced at the place you bought it


×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I have a hp printer/scanner 3510 and hp computer, the printer works fine but it won't scan!! the lcd screen says, "the computer is not responding. check if the usb cable is attached" the cable is...


Unplug the USB cable to the printer. Uninstall the HP printer software. Reboot. Reinstall the HP printer software and WAIT until the installation program tells you to plug in the USB cable.

Mar 09, 2014 | HP Photosmart C4280 Aio Printer

2 Answers

HP 2520hc scanner drivers


Which driver set did you install? Did you install the HP basic drivers, the full software or the Windows XP built-in driver? The Windows OS driver usually only is the printer driver.

If you connected the USB cable before installing the HP software, you will get the OS drivers. Disconnect the USB cable and then uninstall the printer driver. (Start > Control Panel > Printers and Devices. Then right click on the printer and select Remove Device.)

Install the HP software. If you want to launch a scan from the all-in-one's front panel button, install the full software.

Next open the scan software on your computer. (This is the HP Solutions Center for most models if you use the full software.) Attempt to launch a scan from the software. Adjust the resolution and other settings as needed. Then use those settings to adjust the destinations for the front panel buttons in the software. (Settings > Scan Settings > Button Settings)

If this doesn't work, try a different USB cable, a different USB port on your computer and a direct connection (if you are using a USB hub). Scanners require bi-directional communication with the computer and may fail when the printer works due to a minor cable issue. If you have the printer connected to a router or similar device to turn it into a network printer, again the scanner will not work. Again the direct connection to the computer is needed.

If you are still having trouble, can you use the all-in-one's copy function? If not, do you have any error messages? If the scanner mechanism isn't moving, the unit probably needs service. (This model doesn't have a scanner lock to protect the mechanism in transit.)

I hope this helps.

Cindy Wells

Oct 15, 2012 | Printers & Copiers

1 Answer

Lexmark X4550 Scanner not working


A quick fix for most communication errors can be achieved by resetting the printer and/or rebooting the PC. Simply disconnect the printer from your computer (if USB connected)> reboot your pc > unplug and re-plug the printer into the power source to reset it. When the printer turns on, reconnect it to your computer (if USB connected). Then try to print again once the computer fully recognizes the USB connection or when the WiFi light on the printer turns solid green (if WiFi connected.).


If that doesn't help, try the steps below:

  1. Disconnect the USB cable connecting the printer from your computer.
  2. On your computer, go to Control Panel > Printers and Faxes.
  3. Delete the Lexmark print object.
  4. Reboot computer.
  5. Re-brick your printer by pulling out the power supply - black box where the power cord is plugged into on the back of the printer, and re-plug after 30 seconds.
  6. When the printer turns on, reconnect it to the computer.
  7. Wait until your computer fully recognizes the USB connection. To check, go to Control Panel > Printers and Faxes. If you see a new Lexmark print object in the list, try to print a document to verify that the problem is fixed.

Jan 05, 2012 | Lexmark X4550 Multifunction Wireless Color...

1 Answer

Hi, i have some problems with my ML-2010R, it doesn't respond to anything from the computer. when i press ON it makes the usual noises,eating and preparing for printing , but when i try to send a file...


try to use a new USB cable maybe the problem is on the cable this transfers the data from your PC to the Printer this is a common issue for printers. Or update your printer driver.

Sep 02, 2011 | Samsung ML 2010 Laser Printer

1 Answer

My scanner will not scan


Do you have the appropriate drivers installed? http://support.lexmark.com/index?page=recommendedDownloads&locale=EN&productCode=LEXMARK_X2470&segment=DOWNLOAD&userlocale=EN_US#1 has the drivers for supported OS versions. Uninstall any generic driver and disconnect the data cable before installing the Lexmark software if using the USB cable. Are you starting the scan from the computer or the scanner? (Is the monitoring program running on the computer to hear the buttons?) Try launching a scan from the computer.

Try a new USB cable and a direct connection if you use a USB hub or print server. Scanning requires two-way communication so a bad cable will block scans even when the printer works.

Some scanners have a transportation lock; make sure that it is unlocked. (Usually located near the hinge of the scanner cover).

I hope this helps.

Cindy Wells

Sep 18, 2010 | Lexmark X2470 All-In-One InkJet Printer

1 Answer

Pushing scanner button does nothing, and using software to scan results in a "no scanner" connected error message, even though it is connected and prints just fine.


Is it connected by a USB cable? Try a new data cable and swapping ports. If you have it connected to a print server or USB hub, try a direct connection. Scanners require bi-directional communication with the computer and are more likely to fail to respond to a problem that blocks the signal than the printer. Does the scanner light move and make the usual warm up sounds? Do you have the full software installed or a basic driver from the OS? Do you have the latest software installed?

Disconnect the power cord from both the unit and the wall outlet and the USB cable from both the computer and the printer. Wait at least 10 seconds before reconnecting (resets the all-in-one). Repeat the USB cable removal with the computer and the printer on. Reboot the computer (in case something is locking the scanner in memory).

Check if the scanner shows up as an imaging device. Click My Computer (in some versions of windows), Properties. Click the Device Manager tab. Open Imaging Device. Highlight the all-in-one and click Remove. Try scanning again. (This can be found through the control panel on other versions of Windows.)

I hope this helps.

Cindy Wells

I hope this helps.

Apr 25, 2010 | HP Deskjet F2180 All-In-One InkJet Printer

1 Answer

My kodak 5100 all in one printer will not print out my documents but only prints out what is on my scanner, how do i solve this?


did you recieved an error message printer not responding? If yes please double check the icons of printer on the printer and faxes, if you can see 2 icons delete both icons and unplug your USB cable, then restart computer.
Now if the computer is already restarted connect USB cable then try to print.

there are several reasons why it will not print using computer, there might a problem on USB cable and its connection or the drivers., Please verify the problem, or you may contact kodak toll free 1 800 421 6699. hey will help you on this issue., Gudluck!

Nov 04, 2009 | Kodak EASYSHARE 5100 All-In-One Printer

3 Answers

Canon pixma MX310 scanner not working


I read somewhere that the printer/scanner must be plugged directly into the computer in order to scan.  I tried it, and it works.  Printing can be done wirelessly, but apparently not scanning!

Oct 09, 2008 | Canon PIXMA MX310 All-In-One Printer

10 Answers

Canon Pixma MP 470 Not Scannin


I have the printer. You need to scan through your image software on your desktop. The button on the scanner does not function.

With your image software, there should be an "Import from Camera" and "Import from Scanner." Pick the latter, and it will prompt you through the process.

Took quite awhile to figure that out.

Toby

Mar 21, 2008 | Canon PIXMA MP470 All-in-One Printer

7 Answers

Canon pixma mp830 will not scan


I am experiencing the same problem, from the equipment id does not scan

Oct 31, 2007 | Canon PIXMA MP830 All-In-One InkJet...

Not finding what you are looking for?
Canon PIXMA MP470 All-in-One Printer Logo

Related Topics:

36 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Printers & Copiers Experts

kakima

Level 3 Expert

96467 Answers

old marine
old marine

Level 3 Expert

1463 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Canon Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...