Question about HP OfficeJet 7310 All-In-One InkJet Printer

2 Answers

Hp 7210xi printer ink carriage circuit foil repair

Can you explain how to disassemble & repair the ink carriage flex circuit board on this printer. The circuit has been punctured by the spring wire that helps hold the black ink cartridge inn. I also need to know how to secure it better. It's falling out. Thank you.

Posted by on


2 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has answered 20 questions.

  • Expert
  • 79 Answers

Hi its not a repairable. if u have warranty hp replacing a new printer in free of cost. other wise they giving some buy back offer.. better u contact ur local hp service provider.

Posted on Aug 18, 2008

  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 14 Answers

While jaiku's quick response that this is not repairable is accurate, that doesn't mean it's not replaceable. You will need to replace the entire carriage assembly. I offer this part, and many others on my web store. Simply click here:7210xi carriage assembly
I have priced these carriage assemblies at other online vendors, and you can too! They normally cost around $100 or better. But, I wanted to make repairing your printer more desirable than replacing it, so I offer my printer parts at more reasonable prices. Check it out, I think you will like what you see!

Posted on Aug 21, 2008


1 Suggested Answer


6ya staff

  • 2 Answers


Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

How to disassemble an HP 6500 printer

Put the whole thing in the nearest dumpster, go purchase a printer that uses toner instead. I work on copiers for a living and have learned not to work on any printer that uses liquid ink. Even the technicians who work for the maker of your printer replace the commercial printers that use ink with a refurbished machine, and usually make no attempt to repair them in the field.

Apr 14, 2017 | HP Office Equipment & Supplies

1 Answer

HP Officejet 6313 All-in-one: all lights on dashboard and camera icon next to USB and SD ports blink continuously, also continuous message "reset power"

Check the flex cable that connects the carriage assembly to the main board. This flex cable contains about 23 links and you may have a few that are broken. By "carriage assembly", I am talking about that assembly that houses the print cartridges. If you have a few broken links, you can try repairing the cable, but it may be less time consuming to buy and replace the cable.

Dec 21, 2009 | HP Officejet 6310 All-In-One InkJet...

1 Answer

Cartridge not being read by printer

The printer carriage assembly is the part of the printer that your ink cartridge snaps into. Get some alcohol on a lint free cloth and wipe off the back of the printer cartridge where there are a bunch of copper colored dots. Also wipe of the part of the carriage assembly where those contacts on the back of the ink cartrige make contact. If that doesn't work then the flex cable to the carriage assembly is probably broken and then the printer is unrepairable due to cost of repair versus replacement.

Oct 03, 2009 | HP Office Equipment & Supplies

4 Answers

Hp printer will not detect new ink cartridge has been installed. Thought it was the cartridge, bought a new one and it still says it needs replaced.

I have had similar problem with my HP C6180. Over several months I have replaced Lt. Magenta at least 6 times. Finally I got a "Cannot Print" message after the 6th full cartridge. I tried removing/replacing cartridges, doing a hard reset, and clearing the hardware failure status (press # and *, enter code 1,2,3, scroll to 'System Configuration' press OK then scroll to 'Hardware Confifuration) - all to no avail.
I decided to remove the BIOS battery. Only do this if you're ready trash your C6180 and able to buy a new printer immediately! Remove 2 the black screws holding the left side panel in place and remove it to reveal the circuit board. Remove 5 silver screws securing the circuit board, and carefully tilt it up. On the back side, center front, is a silver 3 Volt Lithium battery; remove it. Cover the printer and let stand overnight. I did this, and when I put the battery back in and powered up the printer, error messages were gone, and it printed normally. I was lucky, but if you're prepared to take a total loss on your C6180, this might just work. My theory is that the hardware "forgot" it' error message.

Sep 03, 2009 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

"set ink cartridge" message won't allow me to print

You may need a new carriage assembly, with the ink removed, with a mirror you can see down in front where the ink cart. circuit board contacts the carriage. Each slot should have 4 gold wires all of them straight. Bent ones can be straightened carefully, any missing, you'll need a new carriage assembly, a shop repair.

Jun 23, 2009 | Canon PIXMA MP530 All-In-One InkJet...

1 Answer

How to insert inkjet print cartridge

Open the printer cover>press the button with the ink logo/picture and the carriage will move to the middle and stop. Open the cover of the releveant ink you want to change and remove it. remove the strip with the arrow on the new cartride (should tell you how to do this on the box or foil wrapper), and gently push the new catridge back in place. Close the ink cover then close the printer cover then press the ink logo again. This should send the carriage back to the right hand side. Some models then automatically send out a test page.

I hope this helps

Oct 25, 2008 | HP Office Equipment & Supplies

3 Answers

From Rich: regarding Office Jet 7410 ink cart carrier


Please letme know what do you mean by Flex cable.


Sep 07, 2008 | HP OfficeJet 7310 All-In-One InkJet...

2 Answers

HP 7310xi printer carriage

first removed the carriage assembly lock in place then carefully hold the flex cable at the back

Aug 13, 2008 | HP OfficeJet 7310 All-In-One InkJet...

5 Answers

Carriage Jam

I tried all these steps and it still did not work was ready to throw the printer out from frustration. Instead I traced what I did when I had the jam. I believe if the factory can fix it so can I. My printer is now working and it was so simple yet HP does not tell you how to fix it.

Jul 20, 2008 | HP OfficeJet 7310 All-In-One InkJet...

3 Answers

Ink cartridge carriage HP 7410

i would trace the line back and put a small wire to replace the broken path.

Jan 13, 2008 | HP OfficeJet 7410 All-In-One InkJet...

Not finding what you are looking for?
HP OfficeJet 7310 All-In-One InkJet Printer Logo

597 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts


Level 3 Expert

4345 Answers


Level 3 Expert

13434 Answers

Thomas F. Schneider

Level 3 Expert

2715 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides