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I Have got a 3 in 1 printer,copying, and scan and it will print from the copying but I am trying to print something from my email and it will not print anything that is in black my black ink is almost full cartridges.

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When the printer dialog box pops up, click the properties button and you can select Black only there and your copy will print in black ink only.

Posted on Aug 10, 2008

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1 Answer

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Janson; does this problem only occur if you're doing copying via the auto feeder, or also if you lay the paper in manually? The auto feeder uses a small glass opening to the front (or left) of the main flatbed scan area; if there is an issue with that area letting in light, an all black page would result. If you get all black with either type of scan, but regular printing still works, then you may have a dead scan element. Try scanning something to your computer or to an email account to see if normal scanning still works.

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How can I email a document from xerox copy machine through my laptopp


The best way to email any document from any printer is to have a scanning program that can scan from your printer/scan/copy machine. If your printer only has printing capabilites then it is impossible to capture the printed document back to your laptop.

The first step is to check to see if your Xerox copy machine is a model that includes printing/scanning/copying capabilites.

If it does, then install the scanning program.

Once installed, scan your document, save it to a place you remember on you laptop, then email it using your favorite email program, such as hotmail or yahoo.

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If it is only causing an image problem when you copy and not when you print, then there is something wrong with the optics under the glass. Check and see if you have any mirrors out of place or if the scanner looks crooked. If you have the machine set up to scan try and scan to SMB or email to see if it still has the problem. If everything looks correct under the glass and scans to SMB and email look bad like the copies, you may have a bad CCD assembly, or a bad board.

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Error message?
Just put something on the scanner glass and press the print button in the printer itself, leave the computer alone.
Did it work? if so... there's something wrong with the HP software, re-install.
That machine takes copies without the computer on, so, it should work.

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1 Answer

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You need sofrware that captures the scan from the scanner. usually comes with the printer, you have to opemn the program and tell it to scan and save.

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