Question about Tomtom GO 910

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Tom tom 920 stays on!!!

My tom tom just started playing up. its a 920 witrh built in 20 gb hard disk drive. When i turn it on. i cant turn it off! the only way toturn it off is to remove battery and it doesnt work when on. freezes up. any ideas anyone? cheers steve

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  • 426 Answers

Sounds like a problem with the firmware try upgrading it, resetting the Firmware or wiping it out then reinstalling the software on it

Posted on Aug 10, 2008

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Posted on Jan 02, 2017

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Cannot format hard drive message appears : hard disk cannot be formated" all 20 hard drives on different computers giving me same problem


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Click Start
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My Tom Tom 920 will not stay on the map screen for more than a few seconds.


Its sounds like a problem with the screen then. If it is still under warranty, return it

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Flashing X on start up


If you have a memory card in then remove it press the reset and try to start up again.

This problem is usually the way the memory card is formatted.
I solved mine by doing a search for "format tom tom memory card" or "format tom tom SD card"

After I had done that I backed up my TT then put the card in and then restored to the card and all good from there on.

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I cant put songs on my mp3 player


I have a GC-920 (I think. It doesn't actually HAVE the model number on it.) that I got for Xmas 2008. After reading the rather sparse manual, I decided to bypass the included mini-disk altogether, and just see if plugging it into a PC would let me access it as a removable drive. It does. So to get music onto it, I can just copy the files over from my hard drive to the Music folder on the internal 2 GB memory of the GC-920. I have the music in folders by group names, and some of those have individual subfolders by album name. It all works just like In Windows XP Explorer on the PC. When one album plays out, the player will move to the next album by that group (or performer) and play it. when it has played all the albumes, it climbs back up the folder tree and gets the next group's music. However, this is where MY problems began. :-(

Things worked fine for about 3 weeks. But then the player started "missing" songs in the files. When I investigated, they all seem to be there on the player, and in the proper order. Some are even named with numbers preceding the tune, as ripped by Nero. But the PLAYER is arbitrarily sorting the songs and ignoring the numbers. I tried deleting the whole folder, and then re-copying the songs back onto the player. But it will put them in random sequence like "17,18, 19, 20, 1,2,3,4,5".

If anyone has a fix for THAT I'd like to know. I can't find anything on the player itself mentioning "play lists" or such. So I am going to try installing the CD and see if that helps.

I hope the info above helps you out.

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Hard Disk formatting Problem


Get the hard drive replaced. It was probably damaged during shipping.

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