Question about Cingular Wireless Cingular 8525 Smartphone

1 Answer


Last year I spilled coffee on the screen of my IPAQ hx2415. It would come on, start to reset and begin with where you use the stylus to go through the calibrating procedure, but would not respond to the stylus. I sent it to elaptoprepair(.com) and they said it needed a new motherboard for $150.00. Since I could buy a good used IPAQ for that price on e-bay, I told them to just send it back to me. I got it back 2 months later and one day I just tried to turn it on. It came on, the screen lit up, but just a blank screen (I tried soft reset, hard reset, all of that). It was right by my laptop and I noticed that my laptop was telling me another computer was nearby, detected by the infrafred. It was the IPAQ, and it started to sync. I was able to explore it through Activesync and everything was there - Windows, files, etc. I don't understand how the motherboard can need replacing when it appears to be there when connected to my laptop. MY DILEMMA is this: I am willing to spend the $35.00 or so that I can get a screen assembly replacement for on e-bay, but that's all it would be worth spending, but I don't know if it IS the screen. By the way, it appears to have been thoroughly cleaned too - I saw no evidence of coffee on it (?). Can you tell if this sounds like it needs the screen replaced? Or can the motherboard be shot even though I can get into it via ActiveSync and everything looks normal? This just doesn't make sense to me. Recently, my phone started to malfunction with such symptoms as not notifying me of texts, Sending message notificaton without showing that a call had been made to the phone,turning off on its own even though it had been charged and not responding to the touch screen when trying to type in data(the manual keypad would however work). Now, the phone comes on to the Cingular Screen but will not continue with windows and the other prompts. It just remains on the Cingular screen until I take the battery out. Upon returning the battery to the phone and attempting to turn the phone on, it turns back on to the Cingular screen and that is it. I remains there. Of course I cannot recieve, place calls, or use any of the other functions. Is it possible that the battery needs replacing? What do you think? Oh, I called AT& T and they tried to reset it. They suggest that it is time to replace the device. If it is something simple and inexpensive, I would rather do that. Thanks

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  • Anonymous Sep 03, 2008

    Well my phone boots up and you can actually see the at&t symbol and the 3G things flying but when it comes to the operating system actually booting up it just goes to a white screen. I can still hear it doing things like prompting me and such but beyond that nothing. I have hard reseted and even put a new rom on there, but still the same thing. Any help would be much appreciated.



1 Answer

In the future, whenever you spill liquid on something electonic, unplug it immediately. If there was no electricity going through it at the time, you can usually let it dry for a day or two, and it should still work.

Posted on Oct 21, 2008


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1 Answer

I want to format my ipaq hx2410 please tell me how to do that

To perform a hard reset you need to press buttons 1 and 4 in addition to the reset hole. This should do the trick.

The guidelines for resetting your phone is given below

Performing a Hard Reset

Perform a hard reset only when you want to clear all
user-installed settings, applications, and data from RAM
(Random Access Memory), where data and applications you have
loaded are stored.

CAUTION: If you perform a hard reset, your Pocket PC loses all data
and programs not saved in iPAQ File Store.

To perform a hard reset:

1. Press and hold down the Calendar and iTask buttons.
2. While holding down these buttons, use the stylus to
lightly press the Reset button on the bottom of the iPAQ
Pocket PC for about two seconds.

HP iPAQ hx2410 Hard reset

3. When the Pocket PC screen begins to fade, release the
Calendar and iTask buttons first, and then remove the stylus
from the Reset button.

Note: If you simultaneously push and hold the Reset, Calendar,
and iTask buttons for more than two seconds, the battery
disconnects. To restart the device, either plug the device into the
AC Adapter or press the Reset button again.
After performing a hard reset, you may need to reinstall
applications stored in iPAQ File Store to restore shortcuts and full

4. The Pocket PC resets and powers on.

To return your iPAQ Pocket PC to factory settings after
performing a hard reset:

1. Tap Start > Programs > File Explorer > My Device.
2. Tap the iPAQ File Store folder to open it.
3. Tap Edit > Select All.
4. Tap and hold the selected files, then tap Delete.
5. Tap Yes to delete all file in iPAQ File Store.

Apr 03, 2010 | MyNetDeals HP iPAQ hx2000/ hx2100/ hx2400/...

1 Answer

When I connet the Ipaq 2490, teh screen lights up

press & hold power, press & hold calender, press & hold mail, press & hold reset small hole at base of unit, screen will blank, device will now hard reset.

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3 Answers

I'm running Vista and I'm having trouble with my HX2415.I have Windows Mobile Device Center Installed. When I plug the unit into a USB port it doesn't find the hardware. It worked fine on XP with Active...


Thanks for using FixYa. HP ipaq HX2415 is compatible with Windows Vista Mobile Device center Version 6.1. Please check if you are using version 6.1, you can download the Windows Vista Mobile Device center Version 6.1 from this link--

Windows Vista Mobile Device center Version 6.1 Link

Please do accept the solution if the issue is resolved or else revert for further assistance.


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2 Answers

Hx2415 stuck on align screen

i think you have a problem with you touch screen digitizer. you can send your device to a repair center to replace the TP only, without the need od replacing the entire LCM display panel.
A touch panel withou the lCD should cost much less than an LCD.

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1 Answer

My ipaq hx 2415 will not go past the ipaq screen reset screen

Have you tried a hard reset (deletes everything)

1. Press and hold down the Calendar and iTask buttons.

2. While holding down these buttons, use the stylus to lightly press the Reset button on the bottom of the iPAQ Pocket PC for about two seconds.

3. When the Pocket PC screen begins to fade, release the Calendar and iTask buttons first, and then remove the stylus from the Reset button.

4. The Pocket PC resets and powers on.

Mar 18, 2009 | HP iPAQ HX2415 Pocket PC

1 Answer

Loaded with programs I dont use and need to know how to delete

To remove unused programs go to Remove Programs
(start -> settings, system tab)

Dec 18, 2008 | HP iPAQ HX2415 Pocket PC

1 Answer


Can I ask, did you have any problems with the company,

I have read things and i wanted to make sure this was a real company with solid service and not a scam. I have read some people complaining that they did not get their laptops back and there were double charges on credit cards. I just want to know if you found this to be true and what your experience with this company was.

Alex Van Name


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Charge it overnight then do a hard reset... You will lose any data or files that you have added, but if a hard reset doesn't fix it, you should return it to HP...

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