Question about Refrigerators

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REFRIGERATOR TOP SECTION IS NOT COLD AT ALL AND I HAVE ON THE HIGHEST SETTING POSSIBLE..THE BOTTOM FREEZER SEEMS TO BE WORKING JUST FINE BLOWING PLENTY OF COLD AIR. I EVEN CLEANED THE BOTTOM AND BACK GRILLES.

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  • CUTLOOSE Sep 01, 2008

    thanks 4 ur help, changed thermostat.fridge seems 2 b working good so far.

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  • 725 Answers

Sounds like a defrost problem or a plugged drain... to get it to work temporary defrost the freezer. Unplug the refrigerator, open the door and get a blow dryer and warm up the freezer. wait until the water stop dripping out or about 12 to 24 hours and then you can plug it back in . it will work for 2 to 3 weeks. To unplug the drain.defrost the freezer .remove the back cover. Use a pipe cleaner to clear the drain. pour a few cups of hot water down the drain. The defrost systems is:
HEATER-DEFROST
THERMOSTAT-DEFROST
TIMER-DEFROST
Start with the timer. It is just under the front kick plate. there is a knob you can turn it slowly.until it clicks off the compressor. then open the freezer and listen . You should hear the heater come on .. it will sizzle when it comes on ...
You will have to remove the back panel of the freezer to check the heater for and thermostat for continuity. Heater are the lease likely part to go bad... I always change thermostat and timers together.
let me know if this helps or we can chat if you need more help.

Posted on Aug 10, 2008

  • melonie christopher
    melonie christopher Apr 18, 2014

    what does the front kick plate look like?

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also you may want to check and make sure the damper motor is functioning. if the damper is stucked in the close position, it will not allow any airflow into refrigerated section.
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You should be able to feel cold air blowing around the inside, particularly at the top of the freezer.
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You say the bottom of the freezer is blowing cold, but are you sure its blowing, as it can feel like a cold blow. Of course the fan could have failed or may be the defrost heater itself.
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