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Washer not draining and rinsing

My 3 month old Bosch 300 series washer is flashing and E13 error, will not drain completely and errors out when it is supposed to start the rinse cycle. Any suggestions?
Thank you-
Wet Towels

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Hello Wet Towels, well to be honest outside of the test program I have never seen a fault code E13. If it was an error E03 I would check my water to make sure it was turned on, the cold inlet hose wasn't pinched, or debre filling the filter screens in the hose or water valve. That is what the care and use says about E03. In the back of your owners manual it tells you what the fault means and how to correct it. If this doesn't work call for service to resolve your issue. Hope this helps.

Posted on Aug 10, 2008

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Posted on Jan 02, 2017

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This e13 code flashes with the "rinse" indicator light and indicates a blockage in the drain. This is often caused when you use too much detergent, or detergent that is not designed for a high-efficiency washer. Look for detergent with the letters "HE" on the package. Run a rinse cycle to remove any excess suds from the washer.

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Indicator light "rinse" is lit and display is flashing "E:13" with no water remaining in the drum.
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My bosch washing machine model WFVC6450Uc/19 FD 9002/901476 has E:13 flashing. i was able to drain the water manually but now the door locked there is beeping sound when i try to start it. how to fix it


Hello & Welcome to FixYa

E13 error in your Bosch WFVC washer is a drain error and is displayed when the drain time exceeds & the washer is unable to drain so the door won't open sometimes when this error is displayed. You will have to clean the drain trap in the bottom right hand corner. You can stick a straighten paper clip in the access panel located inside the front bottom panel through the whole and then turn the access panel counter clockwise to unscrew the plastic drain cap behind it. After everything is cleaned and the error returns then replacing the drain pump is recommended repair. Please get back to me if you have any other questions.

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Hello & Welcome to FixYa

E13 error in your Bosch WFMC washer is a drain error and is displayed when the drain time exceeds & the washer is unable to drain so the door won't open sometimes when this error is displayed. You will have to clean the drain trap in the bottom right hand corner. You can stick a straighten paper clip in the access panel located inside the front bottom panel through the whole and then turn the access panel counter clockwise to unscrew the plastic drain cap behind it. After everything is cleaned and the error returns then replacing the drain pump is recommended repair. Please get back to me if you have any other questions.

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The E13 error code on the WFMC series Bosch washer`s refer to a drainage problem, as you may or may not already know. ( or in Bosch terms "pump time exceeded" )

Anyway, here`s the most likely way to remedy a E13 code.


Here the tips... support/t7599677-error_code_13

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Hi,
The E13 error code on your Bosch washer refer to a drainage problem or the pump time might have been exceeded
Either it might be due to a clogged pump, improper detergent being used, ( must use "HE" detergent ) hence suds not allowing a proper drain cycle. You should clean water drainage pipe and/or drain hose. Turn selector to off and restart 'drain, program or, on 500 plus machines, the 'refresh' program. It also says this is caused by using too much detergent. Bosch recommends using half of what the manufacturer recommends when using HE detergents. They don't recommend regular detergents. First run the short wash or refresh cycle without detergent and hopefully your lines will clear.

Thank you !!

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