Question about Bosch Washing Machines
Since this is only 3 months old it is still under manufacturers warranty.
Anything you may do to the Washing machines may void it's warranty. I work at an
authorized service center and have seen too many times when people
think they can fix something themselves and end up with a voided
warranty. You really should take it in or have a authorized Bosch service
center come to your home and check it out for you. In home service is
offered by manufacturers and is normally covered by the warranty.
Anything you may be able to do to get it working this time will most likely happen again since it has happened before. Getting it serviced by an authorized Bosch service center may fix the problem permanently.
This may not be the answer you are looking for, but it is the smartest thing you can do. A little hassle now getting it fixed properly will probably save you money and more of a hassle in the future.
Posted on Aug 10, 2008
The E-13 error code is a drain timeout code. This means the pump has run a certian amount of time without fully draining itself. This could be anything from a clogged drainline in your home to a clogged drainline in the machine, your pump is clogged, pump is burned up, no power to the pump, bad board etc. Most of the time its either something jammed in the pump, or its burned up (from something being jammed in it). Just have to take her apart to find out for sure.
Posted on Aug 10, 2008
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Welcome to FixYa
E13 error in
your Bosch WFMC washer is a drain error and is displayed when the drain time
exceeds & the washer is unable to drain so the door won't open sometimes
when this error is displayed. You will have to clean the drain trap in the
bottom right hand corner. You can stick a straighten paper clip in the access
panel located inside the front bottom panel through the whole and then turn the access
panel counter clockwise to unscrew the plastic drain cap behind it. After
everything is cleaned and the error returns then replacing the drain pump is
recommended repair. Please get back to me if you have any other questions.
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