Question about Samsung YP-T10 Digital Media Player

15 Answers

Samsung YP-T10 MP3 player MTP problem

All of a sudden my computer which runs XP has quit recognizing my Samsung YP-T10 MP3 player. It goes all the way through the "recognition of the hardware and Setup Wizard" then when it starts to transfer the files/drivers, it give an error and says "The specified service does not exist as an installed device." Please help???

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  • 20 more comments 
  • ryanokjr Aug 10, 2008

    I am connecting this on a laptop and have tried it several times over the last couple days. I do not think this is the problem.

    I got this MP3 for Christmas and it has recognized it since then until a few days ago. I cannot for the life of me pinpoint what has happened differently.

  • ryanokjr Aug 10, 2008

    I have tried downloading the firmware, but cannot get it on the MP3 player becasue the system will not see it.

    This did not help.

  • ryanokjr Aug 10, 2008

    I removed the battery. Uplugged it, and waited... No luck, still went through same cycle...
    Recognizes T-10
    Recognizes MTP Device
    Asks to install drivers
    Gives error message.
    I did try plugging this into another computer, and it recognized it and set it right up and you could see the drive...

  • ryanokjr Aug 10, 2008

    VOTIT - If I format the device, and my computer will not see it, how will I get the new firmware on the MP3 player?

    I will lose the songs, etc that I already have on there won't I?

  • ryanokjr Aug 10, 2008

    I went back to the furthest restore point I could find and it still does not see it...

  • ryanokjr Aug 10, 2008

    Last update to XP was 7/9/08... Should I try to delete this? I am not 100% I have tried to connect my MP3 to the computer between now and then...

  • ryanokjr Aug 17, 2008

    It is not the USB port, I have tried multiple ports and none of them work...

  • ryanokjr Aug 17, 2008

    This did not fix it, now unfortunately I have formatted my MP3 player and ther is no music at all on it now...

  • ryanokjr Aug 17, 2008

    ok, that was not any help...

  • ryanokjr Aug 17, 2008

    It has a specific connector, but it charges it and shows on the player it is connected...

  • ryanokjr Aug 17, 2008

    have tried this several different ways and it does not work...

  • ryanokjr Aug 17, 2008

    have tried this several different ways and it does not work...

  • ryanokjr Aug 17, 2008

    have tried this several different ways and it does not work...

  • ryanokjr Aug 17, 2008

    Good info, but did not solve the problem

  • ryanokjr Aug 17, 2008

    Good info to know, but did not solve problem...

  • ryanokjr Aug 17, 2008

    Yes, does work on another computer...

    I am travelling at the moment, so I suppose I will have to try to reinstall windows when I return home...

  • ryanokjr Aug 17, 2008

    ok, will do it when i get home thanks...

  • ryanokjr Aug 17, 2008

    tried uninstalling, but still will not install it... for some reason it cannot read the driver on the MP3 player for some reason...

  • ryanokjr Aug 23, 2008

    I tried this, I have the latest version of the firmware on my player, it starts up fine, ran the registry cleaner, and still the same result... Computer will not install it.. Gives me an MTP Device install error...

  • ryanokjr Aug 25, 2008

    I have solved this problem on my own. Thank you all for trying to help. I must have been having some type of conflict with WMP11 so i rolled back to WMP10 and followed MS website advice in rolling back so I was sure to reverse all the updates that were in place, and this fixed it.. Thanks again...

  • ryanokjr Aug 25, 2008

    Problem solved already - thanks

  • ryanokjr Aug 25, 2008

    I have resolved this issue. Thank you for all of your solutions. I appreciate your help.

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15 Answers

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  • Samsung Master
  • 1,879 Answers

Glad to hear it's now working fine.

Posted on Aug 25, 2008

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  • Master
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From reading all the tests that u ve done to refresh/revive ur Mp3 player i can say that u r officilay facing a problem with Flash Chip or the memory circuit this one include the F/W.

if this one is damaged the firmware cant be insatlled in the device.

one thing that i can say:

if u want to solve ur prob u gonna need a lot of tools that cost much more that ur device!!

especially the mEMORY CHIP§§

IF U STILL UNDER WARRANTTLY BE QUICK LIL BUDDY!!!


plz rate this post

Posted on Aug 25, 2008

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  • Master
  • 623 Answers

Something worth a shot is to add the device manually through controlpanel. You can select add hardware and follow the on screeninstructions.

great for beginners
http://www.sandisk.com/Retail/Default.aspx?CatID=1468

http://forums.sandisk.com/sansa/board?board.id=announcements

http://forums.sandisk.com/sansa/board?board.id=announcements

Posted on Aug 24, 2008

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  • Master
  • 3,422 Answers

Hi,

Try connecting your player to another USB port. Using one port all the time to connect and disconnect USB items a port can develop a range of files associated with configuring the USB connection. Some of these files might actually have been from your player connected before, or some of these configurations could be from other USB items you connect to this port. Changing ports can often lead to an immediate good connection simply because there are no conflicting configuration files. If this does not solve your problem, we can now entertain the next process to try.
THIS IS A BIG ONE. This is the last thing to do. Before you try this process, please complete a full back up of your system. This is important as the next step can have side effects you did not entirely expect. AND Second, you might need your XP Install Disk (not in all cases). What this process is about is renewing all hardware/software configurations relating to USB connections.

Here is what you do:
1. Right click MY COMPUTER
2. Select PROPERTIES
3. Select HARDWARE
4. Select DEVICE MANAGER
5. Select UNIVERSAL SERIAL BUS CONTROLLERS
6. Right click on each USB CONTROLLER and select Uninstall
7. Uninstall all entries
8. Reboot your computer
9. As your computer re-boots it will reinstall all USB connections it detects.

THEN, when all other USB items have been configured and connected by the system, you then should try connecting your USB Player.

If these suggestions are implemented and you are still having connection difficulties with your computer, there are several other things to try. If you have another XP Computer you should try connecting your player to another computer to see if the problem is a player problem or not.

Goodluck,
Please don't forget to accept the solution.


Posted on Aug 17, 2008

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  • Master
  • 859 Answers

Hello,

Sorry you have had to go through all this and was instructed to format the MP3 player as well as that would have no affect on your problem.

As you MP3 player is read ok on another player. My suggestion is to download the firmware, transfer it to a CD and move to another computer where your player is recognized and then flash the player.

When you remove a piece of hardware and uninstall the drivers in suport of that, it is important that you run a System Registry Cleaner to remove unwanted left overs that have an affect on reattaching the hardware later.

Today, I recommend the SS Registry Fixer program that is free to use. Use this link to download the Cleaner and then run it after removing the player's software and rebooting before reattaching.

This should give you the best chance at using your Player again. And, running System Restore will not have an impact on installed hardware.

Regards,
Worldvet

Posted on Aug 17, 2008

  • Glenn Rogers
    Glenn Rogers Aug 24, 2008

    OK.

    Try getting this file from microsoft

    http://go.microsoft.com/fwlink/?LinkId=7...

    This updates your software, then run update driver for
    the m240 driver in the device manager

    Now, try installing your player once again and you should be fine.

    Regards,
    Worldvet


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  • 56 Answers

Did you try a different USB cord?

Posted on Aug 17, 2008

  • 1 more comment 
  • Joe L.
    Joe L. Aug 17, 2008

    Try this:



    1. Open the Registry Editor. (Click Start and Run regedit.exe)




    2. Go to the key:


    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Class\{4D36E967-E325-11CE-BBBFC1


    -08002BE10318}




    3. Right click the above key, choose Export and save the file as backup.reg.




    4. Delete the LowerFilters value in the right panel. (NOTE: Under the key, there


    are also some sub keys such as 0000, 0001. Please double click them and delete the


    LowerFilters value.)




    5. Restart the computer.




    If this still does not work, please perform a Clean Boot to narrow down the problem.




    1. Click Start, and click Run msconfig. The System Configuration Utility appears.




    2. In the General tab, click Selective Startup.




    3. Uncheck the processing options that are listed below Selective Startup except "Load System Services."




    4. Click Apply, and then click Close.




    5. Restart the computer and test if the issue persists.



    Source: http://forums.techguy.org/windows-nt-200...





  • Joe L.
    Joe L. Aug 17, 2008

    opps didn't see this is posted before....


    Try this:http://www.nirsoft.net/utils/usb_devices...

    you can uninstall old USB devices see if the mp3 shows up.


  • Joe L.
    Joe L. Aug 17, 2008

    When you plug it in does a name show up in Device Manager?



    If it does find that name in Regedit (Registry) and delete the entry for it.

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  • 133 Answers

U have to go with a good technision

Posted on Aug 17, 2008

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  • Master
  • 813 Answers

Plug your data cable onther usb connactor of pc then reinstall your mobile driver try to connact

Posted on Aug 10, 2008

  • sandip panchal
    sandip panchal Aug 17, 2008

    remove & reinstall driver

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  • 191 Answers

Have you tried all of your USB ports? if so, try the hardware manager. see if you get get your PC to detect it manually.

Posted on Aug 10, 2008

  • 1 more comment 
  • Moses Clive
    Moses Clive Aug 10, 2008

    Have a look in Computer Management in Administrative Tools. I had a
    problem like this and it seemed the PC was naming the MP3 player D
    drive which was the same as my CD ROM drive so I had to assign it a
    different letter then it worked.

  • Moses Clive
    Moses Clive Aug 10, 2008

    in the tool bar, open up/right click "safely remove hardware" find your
    mp3 drivers there delete them.. then re-connect the player... when it
    goes ''Bing-bong'' it will show new player found,,, and then say "item
    is installed and ready to use'' and you should find it in 'my computer'

  • Moses Clive
    Moses Clive Aug 10, 2008

    When u connect your MP3 to the computer, the computer just recognises it, that's all.... The computer does nothing after it!



    If u want to do something else you need to do it yourself.



    If you want to transfer some music from the PC to you MP3 you need to find the MP3 on your computer.



    It normally appears as E:/ or F:/ or as a Creative or whatever...



    Once you have found your MP3 on the computer, you need to drag and drop the music on the MP3... that's all!

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  • Master
  • 2,071 Answers

Try reformat and then firmware upgrade:
http://www.samsung.com/us/support/download/supportDown.do?group=&type=&su


Hope this may help;

Regards,
VOTIT

Posted on Aug 10, 2008

  • 3 more comments 
  • LORETO LACARON
    LORETO LACARON Aug 13, 2008

    did the solutions from all of us experts solved your problem if not then let us know the current updates so all the fixya experts can assist you further.

  • LORETO LACARON
    LORETO LACARON Aug 17, 2008

    Its better you open and clean inside the circuit board. Use a toothbrush with an alcohol brush the circuit board and dry it with the use of a hair dryer,when dry already close it.This is very effective of my Mp3 until now still working ,try this option.

    Hope this may help;

    Regards,
    VOTIT


  • LORETO LACARON
    LORETO LACARON Aug 21, 2008

    did the solutions from all of us experts solved your problem if not then let us know the current updates so all the fixya experts can assist you further

  • LORETO LACARON
    LORETO LACARON Aug 25, 2008

    Look in Prog Files/Samsung/Samsung Media Studio/temp2/firmware - the cab file contains the upgrade files. Copy then across to the T10.

    Unplug the T10 and switch back on, it should update the firmware. Switch it back on each time it switches off until the update is complete.


    hope this may help;



    regards,

    VOTIT

  • LORETO LACARON
    LORETO LACARON Aug 25, 2008



    If u still got problems with installation…
    do that

    run the WGA crack.. then acess
    http://www.microsoft.com/downloads/detai...

    (only work with I.E) thennn. check u system and donwload the file without wga check. =)


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  • 6,966 Answers

Hi,

Initially, pls try an other USB device such as a printer, flashdisk or a digicam. The purpose is to determine if the fault is in the USB port(s) of the PC or the Samsung YP-T10.

Assuming the other USB devices work and therefore makes the YP-T10 the probable at fault, the issue could possibly be the firmware of the Samsung MP3 player.

Useful downloads and utilities/software for your YP-T10 are:

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards. Thank you for using FixYa.

Posted on Aug 10, 2008

  • Louie  Role
    Louie Role Aug 10, 2008

    Hi again,

    Was there any recent update on your XP specifically on USB devices? Pls check and see if you can rollback the from the updates.


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  • Samsung Master
  • 6,487 Answers

You can checj this site for some steps that you can do for this concern
http://forums.techguy.org/windows-nt-2000-xp/199125-solved-specified-service-does-not.html

Hope that helps.........

Posted on Aug 10, 2008

  • Mark Gil
    Mark Gil Aug 10, 2008

    Try also to connect the mp3 player ona different usb port on your laptop and make sure the connection is tight while the transfering of files is going through....

  • Mark Gil
    Mark Gil Aug 10, 2008

    If still the same problem this can be cause by a registry problem so try to run a registry cleaner/fixer you can download it from here http://www.freeregistryfix.com/ then after you run it try again to check if the player will work fine with this computer...



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  • Samsung Master
  • 19,396 Answers

Usually you fix this disconnecting power plug for two minutes and plugging it back

Posted on Aug 10, 2008

  • 7 more comments 
  • Ginko
    Ginko Aug 10, 2008

    The exact procedure is:

    Unplug usb cable.
    Unplug power cord.
    Wait two or three minutes.
    Connect everything back.t

    The procedure does not really works as an hard reset, in meaning that fixes problem by resetting computer, but apparently this get rid of electrostatic charge problems on usb.
    try it, if it does not work it is a USB driver problem, you fix it reinstalling Windows.


  • Ginko
    Ginko Aug 10, 2008

    If it is a laptop disconnect power and remove battery for two minutes, often it fix it.'do procedure above but also remove battery when you unplug power adapter.

  • Ginko
    Ginko Aug 10, 2008

    try connecting mp3 to a different computer, if it works the firmware has got nothing to do with this.
    Did you try unplugging all and removing battery at same time?


  • Ginko
    Ginko Aug 10, 2008

    Does the laptop recognizes other usb devices? If not Is a problem with Windows USB , easiest way to fix it is by reinstalling windows.

  • Ginko
    Ginko Aug 10, 2008

    Try also doing a system restore to a date before you had the problem. You find system restore on
    Start menu
    All programs
    Accessories
    System tools
    System restore

    then follow the wizard.


  • Ginko
    Ginko Aug 17, 2008

    Test the mp3 on a different computer, so that we know if problem is with mp3 unit.
    If it connects to a different computer, then is your Operative system (windows) having troubles with device software.
    In this case, if driver reinstall and system restore did not work, only solution is reinstalling Windows, unless mp3 is faulty, but I don't think so.


  • Ginko
    Ginko Aug 17, 2008

    Yes, if it works on a different PC you need to reinstall system.
    You can start doing an update installation, starting system reinstall on Windows and installing Windows on same folder. This will preserve your files, and some settings and most of the software.
    If update installation does not work you will need to perform a complete setup, formatting HDD, or using a different Windows folder. You will need to reinstall all software and drivers after this.

    Do a complete backup of your files before reinstalling Windows.


  • Ginko
    Ginko Aug 18, 2008

    You have to reinstall system that is all.

  • Ginko
    Ginko Aug 25, 2008

    Good to know, thanks.

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Samsung Player Is No Longer Detected By Windows XP, Vista, Emodio Or
Samsung Media Studio.
-------------------------------------------------------------------------------------------------------------------------------------------
When your computer doesn't recognize your Samsung MP3 player, programs
such as Samsung Media Studio (SMS), Emodio, Windows Media Player
(10 or 11) do not allow you to transfer files to your player.
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Your PC may fail to recognize your player for a variety of reasons.
To begin troubleshooting, scroll down, and then click the operating
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-------------------------------------------------------------------------
General Operating System Information
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http://www.fixya.com/support/t429679-device_drivers_samsung_yp_t9jab_xac_mp3

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Hardware won't install


Here is the solution for the problem, just download this update, It worked for me and for a lot of people,

http://go.microsoft.com/fwlink/?LinkId=71641&/umdf.exe

Apr 13, 2008 | Samsung YP-T10 Digital Media Player

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