Question about Samsung CLP 300 Laser Printer

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Samsung CLP-300 Printer has red light on, won't print, don't see any paper jam

My Samsung CLP-300 printer has a red light on, won't print, and there doesn't appear to be a paper jam. Any thoughts?

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  • andrewpham07 Aug 12, 2008

    i have the same problem. the printer warms up and gets ready to print after just turning it on and then it stops, and the red light comes on. very upsetting

  • Anonymous Aug 23, 2008

    HI I AM ALSO HAVING THE SAME PROBLEM AND THE PRINTER IS ONLY JUST 6 MONTHS OLD

  • jrhorner1955 Aug 26, 2008

    Red light on, no paper jam.

  • horoskop2000 Aug 26, 2008

    After a few maonth I've got the same problem. The printer sotps printing after a few pges and then I can't restart it without getting a red light on.

  • wmhshopping Nov 15, 2008

    Mine has the same problem. I switch to 20lb paper, and it won't pull it through. I tried 24lb paper, same issue. This is the second one of these printers to do this. We through the first one away as it was over a year old before it started. This one is only a few months old.

  • Anonymous Nov 17, 2008

    absolutely. About 10 months old printer and same problem.

  • lenphi Nov 30, 2008

    I have a flashing red light problem as well, it appeared after I attempted to update firmware. What is very strange is that I can get it to print a test page but nothing else!


  • dennis_patze Dec 04, 2008

    I've got the same problem.  But now I can't get it to work at all. Printer about a year old

  • magutierreza Dec 05, 2008

    During a long time, my printer works very well, but after some printings with a heavier paper, the led was red, almost all time, and it prints only pressing the STOP button. I replace all the cartridges, and the printer works very well for a short period of time and today, the led is red all the time and no prints!!!!



    I read all of tips posted on this page and nothing!!!!!!



    thanks in advance

  • DavidField Dec 07, 2008

    Paper print 2 or three copies then status light changes to red & stays on. No paper jams no covers open but top of machine very hot. 10 months old with very light use. Still on original carts.

  • Anonymous Dec 07, 2008

    Well, yeah. Red light's on; there is no paper jam. Printer won't print. Opening the back panel appears to solve the problem in the machine's mind and it starts to warm up but then the status light flashes red again. Not fun.

  • wmhshopping Dec 09, 2008

    We had this same problem with this printer - after less than a year for sure. Thinking it needed new toner for some reason, we actually bought another one because the new one was actually cheaper than new toner for the old one.



    We very quickly developed the same problem - after several frustrating weeks of 'sometimes printing' we solved it by tossing them both in the trash!

  • meganieuw Dec 25, 2008

    Only red light. What can I do?

  • brinapandbri Jan 04, 2009

    no paper jam red loght always on wont print

  • rdcather Jan 16, 2009

    same as others went thru tray jam procedures, opened and closed back, looked at bottom and found no jammed paper but still it will not print.

  • billy89 Jan 28, 2009

    whenever printer is on red light is on. cannot print anything, when i open covers and close light flashes green for about 20 seconds and makes a few noises then it returns to red!

  • rmh1240 Feb 10, 2009

    Red light on, no paper jam, no print

  • Anonymous Feb 16, 2009

    same, exact same problem

  • boulderjudy May 03, 2009

    i also had the clacking noise for the last month and my printer just stopeed working altogether, with the blasted red light eternally lit - going to try cleaning the roller with alcohol as someone suggested

  • mpcbruce May 06, 2009

    ready to dump this POS!

  • coopr May 06, 2009

    Same problem here

  • Anonymous May 12, 2009

    worked fine, stopped mid-document, red light, no jam, no print. Restarting doesn't solve it.

  • donald Jul 14, 2012

    You're all idiots! The problem is the old ink collector" is full. Empty it and get on with your lives.

  • Anonymous Mar 25, 2014

    printer won't print

  • Alex Fisher
    Alex Fisher Apr 12, 2014

    Oh, thanks Donald. You're an idiot nyaah nyaah because I already did that.

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I have to open the front panel as though I were going to replace the toner cartridge, but, instead I pull out the toner reclamation cartridge (the gray "L" shaped one to the left of the cyan cartridge) and then put it back in. This has cleared it each time for me.

Posted on Jan 15, 2009

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I had the same problem - started around the time I needed some new toner cartridges. Samsung sent me an auto-reply to my request for help but 1 week later still no solution from them. I saw the comment about cleaning the roller but I had no iso-propyl alcohol and I live in the country. So here's what worked for me.

Empty the waste toner - light grey unit on left side of toner.
Take out the complete imaging/toner unit - take out paper tray - open back.
Then blow the paper roller from both sides using a pressurised air cleaner (I used power clean 400).
Do not touch the roller - Allow to warm up and any dry ice will evaporate. Blow all other surfaces to clear away any loose toner dust.

Hope this helps
Lakelandman

Posted on Jan 12, 2009

  • Victor Hyun Apr 19, 2013

    Thank you it was the correct advice

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Thanks Lakelandman,
Emptying the waste toner (the light grey box at the left hand side of the toner cartridges) was the problem all along. I didn't even know there was a waste toner box.

Posted on Jan 12, 2009

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I have the same problem with red light on my Samsung CLP-300 printer.

I have removed the transfer belt, toner cartridge and housing for the toner cartridge. I have removed the fusing unit (cold, unit powerd off for many hours) and open it apart to see if there is anything jammed or got fused in there but there is nothing jammed in the fusing unit. Nothing is jammed in the paper pickup roller.

Someone mentioned sensor. As I power up the CLP-300, I picked it up and shake it :) and to my surprise, it goes past the red light and it cycled through and then gave a green light. I press the Orange button for 2 second to print a test page and it printed but then it went back to red light. I thought it was my paper not loaded properly. I check the paper tray and the settings is setup right for letter size.

I powered off the CLP-300. So, I shake it again while powering it on and it goes past the red light and cycled through for a while and gave a green light but everytime I printed the test page then it goes back to the red light.

I realized then back in my Minolta-QMS service support rep that there is always an excess toner as you print. I have jam when I get the red light to begin with and then I realized that as you get jam half way, those toner which is suppose to go to the paper is scraped off and goes into the waste toner box.

I took the waste toner and I thought that it was light but I emptied it anyway and to my surprise that there are so much waste toner inside it.

Put back the waste toner and eureka!!!!!!!!!!!!! It is alive!!!!!!! Johnny Five Alive!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Number Five is Alive!!!!!!!!!!!!

I can print again from the PC without any problem. Yes!!!!!!!!!!!!!!

Slade425

Posted on Aug 30, 2009

  • skdolphins
    skdolphins Feb 05, 2012

    EUREKA! You saved our lives! JOHNNY FIVE ALIVE.

  • Radion Feb 09, 2013

    After my post back in 2009, now the dreaded red lights are back again. Malfunction!! Need Input!!! haha. Shake the printer, no go. Emptied the waste toner, no go. Removed the whole toner cartridge housing (the one with the green drum) and looked at the mechanism on the upper left side where it connects to the waste toner hole and played with it and then cleaned it. Now it works!!! :) Johnny Five Alive again. Watched the Los locos chant in youtube. :) Slade425.

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I followed Solution #2 by OGRWIND RIDER and just like that the red light turned green and my problem went away. Unbelievable!! I am just dumbfounded that the Samsung Technicians and support people do not suggest any of these tips to try and help. All they do is check whether the printer is under warranty and if it is not, express their inability to help. Below is the solution (copy/pasted from Solution #2):

I have to open the front panel as though I were going to replace the toner cartridge, but, instead I pull out the toner reclamation cartridge (the gray "L" shaped one to the left of the cyan cartridge) and then put it back in. This has cleared it each time for me.

Posted on Aug 17, 2010

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I had the same problem with the light. It was after I had had a problem with paper size. I was ready to take it to the repair centre, when I thought I would attack the printer with a blower, and the vacuum cleaners and wiping cloths to see if I could clear whatever was making the red light illuminate. Others may well have found this, but I found a whole new trap door system I never new existed and a bit of paper inside it. Just above where the paper exits on the top there is a panel with two black clips. This lifts up and the flat black panel with the yellow sticker on it lifts up too. No I might be being totally lame, but I had never seen that zone before. It solved the problem. Hooray. I hope this helps someone else. 

Posted on Jan 19, 2009

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Just a note about dumping waste toner (which I have done several times, rather than buy a new waste toner cartridge): The toner is very toxic, so be sure not to breathe, touch or swallow it while you're dumping it!!! Use rubber gloves, plastic bags, whatever you need to keep it all contained and not on your skin or in your lungs!

Posted on Nov 19, 2012

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Re: Samsung CLP-300 red light on
Mon 12/08/2008 1:15 pm

I was able to stop the red light by holding the front cover closed *hard* on the right; i.e. standing there pressing it in. I am working on something with toothpicks or something to fit on top of the top plastic gadget on the right which appears to trip a microswitch or something; at least I can stick a thing in there and the red light goes off.

However, this allows me to print two demos *in a row*; with, to be sure a LOUD CLACKING NOISE. I'm not hopeful about the noise, but it seems to print OK; sounds like a plastic gear skipping-over some stuck component. ... Does anybody know how to stop that noise?

j.g. owen * * * * * * * * * * * * * * * * * * *
web: http://owenlabs.home.att.net/
email: owen_bda4@yahoo.com
* * * * * * * * * * * * * * * * * * * * * * * *

Posted on Dec 08, 2008

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I had no paper pickup problem on brand new printer. Kept on getting msg "Paper Jam at Exit" while there was no paper jam anywhere inside the printer. It was just not picking up the paper. I lifted the front portion of paper tray with little force upwards and that seems to trigger some sensor after which it started pickup up papers properly. I put a spare USB drive under front part of the paper tray and now it is working fine.

Posted on Dec 25, 2008

Remove the paper tray and look inside the printer where the paper tray sits (you may need a flashlight), At the back, you will notice two white clips near the center, one on each side of a rubber/plastic rotating object that grabs the paper. Check to see if either clip is sitting improperly. If this is the case, snap it back into place, put your paper tray back in, and open/close the rear printer cover to "restart" the printer.

Posted on Oct 31, 2008

  • Anonymous May 17, 2016

    This absolutely was my problem! THANK YOU!!!

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Holy Smokes!!!!! Emptying the waste receptacle was like being a magician in a magic show...the ink just kept falling out-neverending. I had no idea so much wasted toner was in that receptacle. Thanks a "heap" : ) Oh yeah, after dumping it I took Dust Off and gave it a quick blowout. Thanks to the original person who thought to even suggest it as a possibility.

Posted on Jul 07, 2016

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En mi caso no sirvio, lo solucione, despues de mas de 10 horas de desarmar limpiar sensores decenas de veces,de esta manera:
Mi problema fue "error en la cinta de transferencia" luz roja. En ocasiones, despues de abrir y cerrar la tapa de los cartuchos de toner, es primer "test" que realuiza la impresora quedaba con luz verde, pero, no imprimia, volvia la luz roja al intentarlo.
Lo que hice fue, con la impresora con luz verde del primer test, abrir levenmente la tapa trasera, la que provoca el arrastre del papel, donde esta el fusor, y mantener esa tapa apenas abierta sosteniendola con la mano, asi, la impresion se realizo, luego, solo cerre la tapa del todo y listo... Supongo algo se ordena, al hacer esto. Suerte!

Posted on Apr 04, 2016

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My issue ended up with the used toner tank - light grey and to the left. We don't realize that when we print part of the toner goes to the paper and the rest to this tank!! Overtime it gets full. As mentioned in other answers empty clean and put back. This should cover many instances as there are instructions to replace ink tanks but not to service the waste..................

Posted on Oct 06, 2015

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When I tried it, the smartpanel utility program for the CLP-300N only checked my software install and the remaining toner supply. It did not diagnose my faults that were causing the red status light. Basically I have to try to guess the cause. In my case it also has to be left for a few hours to cool down once it faults. In my case the basic thing that triggers a fault seems to be printing more than one page at a time.

Posted on Jul 09, 2015

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For me lifting the front of the printer up and but a book underneath helped for me. I have this printer now 2 years, used it for a year then tried fixing it your a year. Almost threw the printer away a couple of times. Now it working fine again.

Posted on Jun 13, 2011

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Hey Guys, I had the same problem. I ordered the replacement roller and disassembled the printer. Took a while to do this. You just got to figure it out. After I replaced it with a brand new roller and rubber, it still jammed.

BUT HERE'S THE TRICK: CLEAN IT WITH RUBBING ALCOHOL! After cleaning it with alcohol, it works fine! No problem and picks the paper fine. I wish I did this earlier before buying the roller AND buying a new colored printer.

So my advice, try cleaning the rubber roller first before dumping the printer or buying a roller, or even buying a new printer.

Posted on Dec 03, 2008

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My Samsung CLP-300 printer has a red light on, won't print, and there doesn't appear to be a paper jam. the red light for the four colors are on constantly. The printer is only less than 6 months old

Posted on Nov 15, 2008

  1. Close all the covers.
  2. Check in the paper tray for paper.
  3. Check for the toner cartridge.
  4. Remove paper tray, toner cartridge and open the back cover for any paper jam.
  5. Please make sure that only supported paper type and size is loaded.
  6. If printer prints after opening and closing the door, try to load different type of paper.
  7. Disconnect the pritner from the computer, and restart the printer.
  8. If Red Light lits up right away, there's a possible paper sensor problem.
  9. If you see a Green Light, press and hold down "Cancel" button for 4 seconds and then let it go.
  10. If it prints the demo page fine, connect the printer cable to a different port or replace the printer cable.
  11. If it goes back to Red Light, pick-up roller inside the printer is defective.

Posted on Aug 23, 2008

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SOURCE: new trouble with my samsung CLP-300 printer

Can't believe the geniuses at Samsung didn't respond to this. I had the same problem and as usual, I started tinkering.  Two solutions: 1. Remove the used toner reservoir(located left on the toner cartridges...light grey, "L" shaped object) and discard(be environmentally aware).  Replace with new one. or 2. (My choice) Remove reservoir, empty contents carefully.  Wash thoroughly with cold water until water is clear.  Dry thoroughly with paper towel and blowdryer. Light must be clearly visible through the little magnifying bubble on the side. Works everytime.  Be patient. This takes about 5 minutes.  Can be very messy if you are not anally retentive as I am. :)  Al   

Posted on Mar 03, 2009

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SOURCE: How do you reset the Samsung CPL 300 laser

Try opening the front cover and on the side of the blue color barrel is a white L shaped container that catches printer debris. If it is full the printer will give you the red light also. I found it by accident and it worked for me. I don't have the manual but it's woth a try. Remove it and tap it upsidedown over a trash can till it's empty. Good luck.

Posted on Mar 17, 2010

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SOURCE: when i connect my printer

There is a lot of problems that can cause the light to turn red, such as paper jam, low toner, full waste toner tank, etc. The only real way to know what the printer is detecting is to use the smartpanel utility program. It should be able to tell you what the printer fault.

Posted on May 24, 2011

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