While vacuuming carpet I caught the corner of a blanket with fringe. I stopped it the minute I knew something was wrong. I pulled the item out, and now the beater bar doesn't work. Is there a reset button, as the powerhead doesn't turn at all. Please help. Thanks
I had a similar issue. I called Dyson. Hey why not, the number is right on the from of the machine. SO IS the beater bar on/off button, right next to the big red on/off switch. It does have a safety off when something jams the bar from rotating so the motor doesn't burn out. I also removed my sock and on restarting the thing, the beater bar would motor was not turning on. I thought the reset would be inside but no, it is right outside in plain view, which I didn't see either. It is a grey button opposite the big red on/off switch. Boy did I feel dumb after that phone call!
There is no reset button on the dyson dc17. I don't know what they are talking about so people don't beat yourself up for not finding one. I called dyson myself and found out the other two post are bullshi*. Just an FYI
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I'm sorry to hear you're having difficulties with your DC17. If you haven't already got in contact with us directly, I'd encourage you to do so. One of our experts will be happy to provide the assistance you need. You can call us free on 1866MYDYSON - or if you email your details to askdysonUS@dyson.com, someone will be in contact as soon as possible. We'll look forward to hearing from you.
This should resolve your issue. However, if you're still having difficulties, please get in touch with us, free, on 1866MYDYSON. We can run through some checks over the phone and provide you with the assistance you need.
The belt will stop itself from spinning if you accidentally picked up a shoestring or vacuumed the edged of a carpet and the carpet
got caught. To have the brush spinning again, simply step on the front of the machine, pull back the handle, turn the machine on with
the red power button and press the gray button next to the red button - that's the ON/OFF button for the brushbar. If it doesn't spin,
press and hold the button down for 10 seconds. If it still doesn't work, call the Dyson helpline, they'll have you open up the cleaner
and inspect the belt and brushbar motor and if all else fails, they'll refer you to a local repair dealer in your area to fix it.
http://geeksquad.fixya.com/ThreadView.aspx?prdid=0&thid=678083 Generic problem for all Vacuums Hi, I have an Electrolux Ambassador Posted by greenforest on Jun 17, 2008 Hi, I have an Electrolux Ambassador and the other day I was vacuuming a fringe carpet and the fringe made the Electrolux stop (has happened before) and when I pressed the reset button, the motor is on but the wheel does not spin. Any suggestions? Hello, I would advise you to ALWAYS to FIRST UNPLUG YOUR VACUUM before beginning any service procedure. There are 2 possibilities that could be happening. Either the belt is broken of which you can replace the belt @ least one a year for proper maintenance or there may be a reset for the vacuum in case you get something caught in the brushroll section of the vacuum. Check both of those items and it should work unless you have a motor burn out – if you did there would be a burning smell. Feel free to contact your local vacuum cleaner dealer in your area. So if you need further assistance, please feel free to contact your local vacuum cleaner dealer in your area or in the yellow pages, or contact the factory phone number or website to further assist you with your questions. http://electrolux.com/Customer Service1-800-896-9756 Electrolux Home Care Products – North America P.O. Box 3900Peoria, IL61612 Thanks, Don the Vac Man Go Ahead. Use Us.