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I had this same problem. I downloaded software from RCA's site to update my firmware. They also have software to format and rebuild your mp3 player. I had to keep unplugging and plugging my connection in to get the software to read my mp3 player but eventually it worked. Let me know if you need help. email@example.com
Go to "http://voxrightnow.custhelp.com/cgi-bin/voxrightnow.cfg/php/enduser/std_adp.php?p_faqid=2559"
To update the firmware of the M42xx mp3 player click here
and download the firmware. start the firmware and when it is runnin
plug the M42xx in at the same time holding down the PLAY BUTTON
(center) until a white screen with a small computer with a line going
to your M42xx is displayed and then release the PLAY button. You can
then click on start and the firmware update will complete,,, DO NOT
DISCONNECT DURING THIS UPDATE... it may take 2 times to complete this
but it will work.... YEA!!!! WORKS with 2, 4 or 8 GB Models.....
Out dated anyway...replace; cost between $9.99 to $14.99 (512) or $14.99 to $24.99 (1gig) or higher. Walmart or other dept stores..even walgreen have them on sale. Most cheap units cannot be repaired or cost to much to do so. Please forgive me if you don't agree. This is not a reflection on your ability to purchase a higher cost MP3..just a cost saving solution.
Sounds like you have two problems here. First my guess is your files bought from walmart are corrupted some how. just delete the ones that are giving you fits and call it a day. Second you mentioned it wont even sync music,,,, Are you saying none of your music or just the walmart ones ?