First it wouldnt turn on the only thing that turned on was a little blue light
then with the help of people from fixya it turned on but only where it says creative and it stays frozen right there can you help me out please
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This same thing happened to me. I was playing fantastic contraption and my ipod screen just went black and wouldnt turn back on. When I plugged it in to a charger, it made that charging noise, but wouldnt turn on. SOLUTION: try holding in the sleep/wake(power) button, and the home button at the same time for about 15 seconds or until you see the white apple logo. That worked for me, hope you get it fixed.
Well you can try this if you still got the zen, press the reste button, dont hold just press it then hold down the power button and it will start up but mine just kept on going black fter a while so i had to put it into recovery mode by doing the following. Hold down play untill the end Press the reset button Hold down the power button Makes sure you releas the play button last after that do Reload Firmware i think then it will delete the firmware make sure you have this downloaded on your computer http://support.creative.com/downloads/download.aspx?nDownloadId=10889 its the newest firmware when you downloaded this plug in your zen into the computer and it should turn on your zen and then say Firmware problem and if it doesnt just put it into recovery mode then plug it in. Then make sure all application are turned off like Mozzila or the Internet Explorer, then just double click on the firmware and it should fix