I have used my machine only a few times. I've not been happy with the amount of water it puts out, but overall I like the machine.
However, today it just seemed to stop running. I was cleaning my carpet and it was working well when I noticed it sounded as if it was slowing down and losing power. I turned it off and it smelled the way it does when a vacuum belt breaks. It wasn't a strong odor though. Anyway, the heat light comes on and when I lower the handle position the brushes move so I believe the motor is fine. Although you would not know it's on without lowering the handle. I'm wondering what happened! I was on a roll. Thanks for any help!
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Re: Eureka Atlantis Stopped Working
I would contact eureka for warranty repair. sounds like it there is something wrong with the mechanis of the unit. could be that water is making its way into the motor pump housing and causing damage to the pump
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check for the tank being too full or full of froth and suds
there should be a ball valve that floats up to stop the water getting into the motor
if this happens the suction is stopped or considerably reduced
if you have not put de-frothing agent in the receiver then it is a possibility that that is your problem
I got the machine working. I think because it hadn't been used for awhile that the seals were dried out. I wet them and let it sit for awhile and then I could push the containers all the way in and seated them properly. Then it started working no problem and I got to clean my carpets.
Hi there. Most suction problems are due to a blockage. Start with the base and look carefully for debris that is stopping air flow. You may have to remove the base plate to get to the problem. I am including a link to the manual for your machine. look on page four so see how to remove the base and check for blocked airways. http://www.eureka.com/service/manuals/75287_eng.pdf
Try taking the upholstery nozzle apart, there are only a couple of screws, and make sure the little tube is attached where it is supposed to be attached. Be careful when you take it apart, and remember how to put it back together. Try running some water in the one end and see if it comes out the other end. I had a problem with the grip switch not working, and ended getting Eureka to send me a whole new unit as it was still under warranty. I honestly tried to fix it myself, but I don't think the design is good enough to be fixed, so replacement is usually the better choice. Again, I say, shame on Eureka for such a bad product. A good appliance service depot should be able to get a new hose for you, but if you have to pay big bucks, I think it is better to try a different brand than Eureka. I'm assuming by your question that the nozzle is the one on the upholstery hose attachment.
if it drips out while the tank is off the machine it couldbe the spring load mechanism in the cap. try soaking it in hot water for a few minutes to swell the rubber then with a pen push the spring plate up and down to lubricate the rubber. then try and see if that works. usually they are gravity fed systems but only works when the tank is in the unit.
Hard to say without seeing it, is there a function type knob that you would switch from carpet to hose? Did the hose attachment lid close ok? Other then take, if this is new, it has a years warranty on it, just take it to a waranty shop for repair.
Sadly, the advice I got from Eureka was "Time for a new attachment". They can tell where to find a service agent. Call the service agent, and ask if Eureka has solved this problem. Don't waste your time trying to fix it - believe me, it's not worth it unless you are a master with switches, etc.
If Eureka has come up with a new design for that upholstery attachment, the service guy will know because millions are having problems with it (by the looks of it!). I also heard this model was discontinued, but I did not hear that from Eureka when I phoned about my problem.
I have an Eureka Atlantis Deep Steam Extractor and it does the same thing. It's not new but it hasn't been used much. The only thing the booksays
is to put the tank in until it snaps into place. (Like we didn'ttry
that.) Apparently it's a bad design. The seal on mine looks fine.
If I was doing the floor I'd just keep going but I'm trying to do my couches and I don't need a huge puddle on the floor.