- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
If there is no life even if this is connected to a second PC , no detection of the player or if no charging is seen then it is possible that the player has a faulty main board and which can be beyond the scope of repair.
All what can be done is to check if the battery is short or if there is a circuit break of the power supply.
for component level repair you must take help from the auth. service center.
Read the below mentioned link : http://www.kb.sony.com/selfservice/documentLink.do?externalId=C1002981 However, if you confirm that the reasons are not those, then perform a soft reset.To soft reset the Reader, press the RESET button using a sharp-pointed object. Then, charge the reader for at least 4 hours. if the issue still persist, charge the reader by connecting the reader to a different USB port. You can try charging the reader by connecting it to the AC Adaptor. However, if you did all those already, service of the reader mat requuire. Follow the below link to initiate the repair.http://eservice.sony.com
Connect the Reader to the Computer using the supplied USB cable and check whether it is charging,. If it's charging , then keep it connected from at least 4 hour to get it fully charged. If its fully charged, perform a soft reset. To soft reset, just press the RESET button. After soft6 resetting charge it for at least 4 hours., That should resolve the issue. All the best! !
Have you reset the player? Reset the player by holding the off-switch and the
volume-+ (plus) switch. If this doesn't help try this: Connect your player to the pc that has the Philips device manager
running, then reset the player by holding the off-switch and the
volume-+ (plus) switch. As soon as the player shuts off, press and
hold the volume- - (minus) switch. The Philips device manager will
recognize the player now, and recommend a repair, let it do so.
Check for a reset option somewhere in the software, if after reset (or if there is no reset option) it still does not charge then the battery has died. You can call Sony for repairs, it may be under warranty still. If it needs repair head over to Sony's website for repair at:
Hardware issue - call Philips and see if you are still in warranty
I assume you have:
Reset the player
Opened the Philips Device Manager and run "Update"
Opened the Philips Device Manager and run "Repair"
Tried Recovery Mode - Volume + while connecting
Performed a Triple Reset
Used a Different USB Port
Uninstalled and Reinstalled the Software
If you have done the above, then you have done all of the "soft fixes"
FYI, my mobiBLU DAH-1500i 1GB unit wouldn't boot. It would start up the musical note logo and stay there. I had to hard-boot it with the little reset button. Then I connected the USB cable and "unloaded" all files, then used Windows to FORMAT the drive (FAT32). After that it fired right up and works fine. I might try to update or reinstall the firmware if it doesn't keep working. Good luck.