If I use the DVD drive for more than a few minutes it gets stuck and the OS hangs. I have to switch off the laptop and use emergency eject to take the DVD/CD out. While doing that I also have to push back the laser reader/writer unit to its normal position in its groove as it has got stuck in the middle of the groove. If I don’t do this it takes a long (4-6 min) time to boot. Till the next time I use the Drive the laptop works fine. My OS is Win XP. I am still in my warranty period sending my laptop for service is not my first preference as work is fully depended on this Laptop.
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The problem maybe caused by a part of the old OS still on the hard drive you would need to completely wipe out the hard drive and to do this u would need to get a kill disk which wipes thhe hard drive clean of all files that may still be on the computer to make it hang
Please remove any external devices (if connected) to your laptop Remove the power adapter cable Remove the battery Push and hold the power button for 10 seconds, this will remove unwanted charge from the laptop electronics. Then connect the power adapter cable alone and switch the laptop on and check if it is working fine. If not remove the power adapter and connect the battery alone and try if it works fine. If it still does not then we have to remove the other components that are detachable from the laptop like
1. CD / DVD drive 2. Hard drive 3. Memory modules (if you have 2 remove one) 4. PC cards
even after checking with all the above options, if the computer is freezing we can definitely confirm a core hardware issue.
You can use the emergency eject hole found on the drive itself. If you look closely in front of the drive, there is a small hole. Poke the hole with a pin or a paper clip to open the drive. If the drive is not found in my computer, it may be a hardware or a software issue. If it is a software issue, all you need is to reset the upper and the lower filters in the registry. You can use the guide HERE. If this doesnt work, it may be a hardware problem. You can check your computer bios and see if the optical drive option is enabled. YOu may also want to reseat (remove the drive and put it back in) the drive. Manufacturers have manuals found in their websites.
hi, the controller you speak of is indeed emmbeded on the board.
you might try removing your hdd and reseating , try the same with your ram and cd/dvd drive i have had this on a travelmate 2410 turned out to be the dvd drive needed reseating.
hope this helps