Question about Acer Aspire 4720 Notebook

1 Answer

DVD Drive Issue

If I use the DVD drive for more than a few minutes it gets stuck and the OS hangs. I have to switch off the laptop and use emergency eject to take the DVD/CD out. While doing that I also have to push back the laser reader/writer unit to its normal position in its groove as it has got stuck in the middle of the groove. If I don’t do this it takes a long (4-6 min) time to boot.
Till the next time I use the Drive the laptop works fine. My OS is Win XP. I am still in my warranty period sending my laptop for service is not my first preference as work is fully depended on this Laptop.

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Genius:

    An expert who has answered 1,000 questions.

  • Master
  • 2,028 Answers

This sounds as if the DVD drive is going out. Instead of sending it in for service, ask if they can send you a new drive, and have you return the old one after recieving the new.

Posted on Aug 09, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Optical Drive wont read a disc


Go to www.ebay.com Type: make and model of laptop, refine search to CD/DVD drive, you will get a list of sellers to choose from.

Apr 29, 2012 | Gateway M-6841 PC Notebook

2 Answers

My ibm t 41 laptop is hang when i install windows xp tell me the solution for hang


The problem maybe caused by a part of the old OS still on the hard drive you would need to completely wipe out the hard drive and to do this u would need to get a kill disk which wipes thhe hard drive clean of all files that may still be on the computer to make it hang

May 05, 2011 | IBM ThinkPad T41 Notebook

2 Answers

I turn on my Asus N50V and it hangs at the initial ASUS splashscreen ... if I hit F2 to entr the BIOS it goes through basic post but then hangs on the BIOS "Wait..." screen


Please remove any external devices (if connected) to your laptop
Remove the power adapter cable
Remove the battery
Push and hold the power button for 10 seconds, this will remove unwanted charge from the laptop electronics.
Then connect the power adapter cable alone and switch the laptop on and check if it is working fine.
If not remove the power adapter and connect the battery alone and try if it works fine. If it still does not then we have to remove the other components that are detachable from the laptop like

1. CD / DVD drive
2. Hard drive
3. Memory modules (if you have 2 remove one)
4. PC cards

even after checking with all the above options, if the computer is freezing we can definitely confirm a core hardware issue.

Feb 02, 2011 | ASUS N50Vn Notebook

1 Answer

I have a stuck dvd on my drive...i cannot eject it and the driver is not showing in "my computer"...what shall i do???


You can use the emergency eject hole found on the drive itself. If you look closely in front of the drive, there is a small hole. Poke the hole with a pin or a paper clip to open the drive. If the drive is not found in my computer, it may be a hardware or a software issue. If it is a software issue, all you need is to reset the upper and the lower filters in the registry. You can use the guide HERE. If this doesnt work, it may be a hardware problem. You can check your computer bios and see if the optical drive option is enabled. YOu may also want to reseat (remove the drive and put it back in) the drive. Manufacturers have manuals found in their websites.

Oct 20, 2010 | PC Laptops

1 Answer

Acer Aspire 9500 Temporaily hangs and won't boot


hi, the controller you speak of is indeed emmbeded on the board.
you might try removing your hdd and reseating , try the same with your ram and cd/dvd drive i have had this on a travelmate 2410 turned out to be the dvd drive needed reseating.
hope this helps

Feb 21, 2009 | Acer Aspire 9500 Notebook

1 Answer

Shuts down with DVD-RW installed, works fine without


Since the hardware route is expensive, have you tried to upgrade the software/drivers for the drive?

It looks like there's an incompatibility between the software, OS and hardware.


Hope this helps :) Kindly leave a rating. Thanks..

Nov 27, 2007 | HP Pavilion zd8000 Notebook

3 Answers

ASUS A6R HANGS AT STARTUP


Use original win xp cd and reapir it but befor that unplug hdd + ram and wait 20 min then repair ur hdd if not take live asistance with me and i will help u to fix it

Oct 12, 2007 | PC Laptops

Not finding what you are looking for?
Acer Aspire 4720 Notebook Logo

35 people viewed this question

Ask a Question

Usually answered in minutes!

Top Acer PC Laptops Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18298 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Henk de Ruiter
Henk de Ruiter

Level 2 Expert

78 Answers

Are you an Acer PC Laptop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...