Question about Acer Aspire 4720 Notebook
If I use the DVD drive for more than a few minutes it gets stuck and the OS hangs. I have to switch off the laptop and use emergency eject to take the DVD/CD out. While doing that I also have to push back the laser reader/writer unit to its normal position in its groove as it has got stuck in the middle of the groove. If I don’t do this it takes a long (4-6 min) time to boot.
Till the next time I use the Drive the laptop works fine. My OS is Win XP. I am still in my warranty period sending my laptop for service is not my first preference as work is fully depended on this Laptop.
This sounds as if the DVD drive is going out. Instead of sending it in for service, ask if they can send you a new drive, and have you return the old one after recieving the new.
Posted on Aug 09, 2008
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Posted on Jan 02, 2017
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