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I BOUGHT SYSTEM MECHANIC FROM WORLDSTART AND HAVE ENTERED THE USER ID AND SERIAL NUMBER ON THE SLEEVE MANY TIMES BUT THE PROMPT SAYS THERE IS AN ERROR CONNECTING TO THE INTERNET? i HAVE NOTHING WRONG WITH MY INTERNET CONNECTION, SO WHY WON'T THE SOFTWARE ALLOW ME TO INSTALL?

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IOLO software which is the company that makes System Mechanic has a very strong technique for testing serial #s before the software is installed. If the serial # fails that testing it will not be allowed to be installed. It is possible that IOLO has decided that your particular serial # is no longer valid due to possible use on the warez scene, i.e. it has been pirated. If that is the case then you will have to contact IOLO and let them know exactly where you got the software so they can futher investigate your purchase and the vericity of the agent you purchased from. Now you indicate that you have tried using this serial # several times and thus my next suggest may not work as a result, however it is still worth a try. TRY installing System Mechanic as shareware without the use of a serial #. With some softwares this will get into a limited mode of operation which may allow you to re-enter the serial # from the ' ABOUT ' screen. I doubt this will help with most IOLO softwares, but it is at least worth a shot. I have seen circumstances where trying to use an invalid serial
# can and will remove the future funtionality of IOLO software even with a GOOD serial #, meaning a person would have to remove all registry entries pertaining to IOLO software ( far beyond a simple de-installation ) before a ' good and valid ' serial # will effective. IOLO is very tough in this regard, one of the toughest around. One other thing that should be mentioned is the possibily of operating system corruption due to continued use of a bad serial #. While in most cases IOLO software would simply stop working, it is entirely possible that when it stops working it would also take the operating system with it. Other then the above circumstances, the only other possibility that I can think of for your serial not being validated is possibly a proxy issue if you are using a proxy or a firewall that is not letting communication with the IOLO website to occur. Please verify that your firewall, both hardware and software are permitting communication with the IOLO website

Posted on Aug 09, 2008

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