Question about Panasonic PV-GS500 Camcorder

2 Answers

VideoCam suite 1.0

I have windows xp sp3 as operational system and I can't install videCam suite 1.0 with this servie; pack Is there any solution for this problem?
How can I do to connect the camera to the pc to be recognized

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  • dkconley001 Aug 31, 2008

    I can not gey my video cam suite to recognize the movies that are stored on my hard drive. The movies pop up when the camera is connected but it wont create a burn list from those thumbnails. I saved them to my PC using the "Copy to PC" function and then the program seems like it can't find them.

  • pam d Sep 02, 2008

    Is there software that will convert the video on my camcorder for a mac? I can only find PC solutions. How do I get a mac to recognize .mod format?

  • momasaur Sep 04, 2008

    Hi. I had the same problem. I uninstalled service pack 3 through ADD/REMOVE programs on my control panel. I could then install videocam suite but now it just crashes continually. Won't allow to create a play list. Its so frustrating. I'm really disappointed with this whole experience. Can take movies..Just can't edit them

  • trueblood Oct 20, 2008

    I cannot get VideoCam suite 1.0 to install correctly. Is there other editing software I can purchase that will recognize the panasonic SDR-H40 P?

  • samcbr0429 Dec 15, 2008

    I have windows vista home as operational system and I can't install videCam suite 1.0

    Is there any solution for this problem?

  • Anonymous Dec 25, 2008

    I have windows xp sp3 as operational system and I can't install videCam suite 1.0 with this servie; pack Is there any solution for this problem? How can I do to connect the camera to the pc to be recognized

  • Anonymous Dec 27, 2008

    Set up says that "the application does not support the service pack"

    Can anyone help?









  • cool87cats Dec 30, 2008

    no it was not

  • Anonymous Dec 30, 2008

    i have tried on a couple different computers now and the same problem.  there seems to be an awful lot of people with the same problem and NO SOLUTION??!!  I feel so ripped off

  • pwalker61 Jan 18, 2009

    i have exactly the same problem.  Im going crazy coz i cant get my camera to talk to my pc.   THe camera works perfectly on my mac!!!

  • Anonymous Jan 27, 2009

    I have a similar problem too........ I cant use the camcdr thanks to this problem that I've got............. Pleeeeese someone help!!

  • ale2009 Feb 03, 2009

    I can't install VideoCam suite 1.0 software in my pc. Hoe can I go about solving this issue

  • jharrington1 Mar 12, 2009

    I can't install and when I tried on another computer and also got the error code I went ahead and installed anyway. It appeared as if it was working correctly however it would not record

  • Anonymous Mar 24, 2009

    Panasonic SDR-H40 is the camcorder is bought, can't seem to hook it up to mac. 



    Is there a firewire connection?

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Just install the Software suite, disregard the message. it may be because the when the suite was released the current SP released was SP1 or 2, when you connect the camcorder make sure that the camcorder settings are set to PC connect (or whatever setting for a PC connection), make sure that the ac adapter is connected.

Hope it helps

Posted on Dec 26, 2008

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I insert software disc. I select ENGLISH as language.
Message :- Welcome to Adobe Reader 8.1.0.
Message. Setup has detected that you already have a more functional product installed. Setup will now terminate.

I cannot get any further than this. Can you help please.

Posted on Aug 26, 2008

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1 Answer

The solution shown by you is not sufficient. I need Software PMB for DCR SR 65 on os XP SP2


Use "Windows Update" to install Service Pack 3 (SP3) into Windows XP.

Here is a link to the Sony site:

http://esupport.sony.com/US/perl/model-home.pl?mdl=DCRHC21&LOC=3

Clcik o n the Drivers link on the right side. Select your operating system from the drop down menu and the choices to download will appear near the bottom. Click on them to download to your computer.

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Panasonic videocam suite for camcorder SDR-H280


uninstall everything related to the program, and start fresh, try reinstalling it.

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Panasonic SDR-H80, Need service pack for video cam


I hope you have WIN XP on your computer. Windows XP has 3 versions of service pack (SP) available. SP1, SP2 and SP3. For more information on obtaining SP, please refer:
http://support.microsoft.com/kb/322389

Following is the direct link for downloading SP3
http://www.microsoft.com/downloads/details.aspx?FamilyId=68C48DAD-BC34-40BE-8D85-6BB4F56F5110&displaylang=en

NB: SP is a huge file and will take long time depending on the speed of your internet connection. SP2 download would fail in 'dial up' internet connection. Also installation of SP will take a long time, depending on the configuration and the performance of your system


Dec 16, 2009 | Panasonic SDR-H40 HDD Camcorder

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Service Pack problem


******************************************************************* VideoCam Suite 2.0 *******************************************************************
[Table of contents] 1. Notes about operating environment 2. Notes about operation
<><><> 1. Notes about operating environment <><><>
1. [Important] Adobe Acrobat(R) Reader 5.0 or later or Adobe(R) Reader(R) 7.0 or later is required to read the operation manual or the help information on your PC. Get the license for using the operation manual before reading it.
2. AC adapters are recommended when using a notebook PC or a HDD/SD video camera with the VideoCam Suite. If a battery pack is used to power the HDD/SD video camera or the notebook while recording or previewing motion pictures or still pictures, they may not be recorded, previewed, or copied to the PC Hard drive properly.
3. Standard configurations must be used for the fonts and screen settings for Windows(R). Depending on the settings, characters may not display properly.
4. It is impossible to use VideoCam Suite simultaneously with other motion picture editing software or video capture products. Note that this software may not function properly if software with a timer recording feature in the background is running.
5. This software will function properly only when the system time is set to a value within the following range. From 0:00 on January 1, 1970, to 23:59 on December 31, 2037 If the system time is set to a value outside the range listed above, the software may not start or function properly.

<><><> 2. Notes about operation <><><>
1. After installing/uninstalling the application, a dialog box is displayed notifying the user that the system needs to be restarted. Make sure to restart the system to complete the installation/uninstallation.
2. This software can handle only motion pictures and still pictures recorded by this software or the Panasonic video camera packed together with this software. This software cannot process motion pictures and still pictures recorded by any other video cameras, DVD recorders, software, commercial DVD video, or commercial BD video.
3. User privileges for this software - It can be used by only a user with administrative privileges for Windows(R) XP and Windows(R) 2000. - It cannot be used by the Guest users in Windows Vista(R)
4. While recording, if motion pictures cannot be recorded properly for any reason, follow the procedures described in the operation manual to restart the Windows system. Motion pictures may not be recorded properly if any other application software is used while recording the motion pictures. Close all other application software and any resident programs, such as virus scanning software. We recommend closing all other applications and resident programs, such as virus scanning programs, before starting this software. While recording motion pictures on a DVD disc/SD card do not execute the following operation since it may disturb proper recording and destroy the DVD disc/SD card. - Turn off or restart the PC or DVD/SD - Switch users or log-off - Change the screen settings - Use the power saving functions, such as the screen saver, sleep, standby, and pause. - Close this application by force
5. To record motion pictures on a DVD disc or an SD card, check that the motion pictures can be recorded properly. After checking that motion pictures are recorded properly, delete the original motion pictures from the PC Hard drive.
6. When the edited motion picture is output in MPEG-2 format, some scenes may not be generated completely in MPEG-2, and some parts of frames may be shifted or omitted.
7. When motion pictures are copied from a DVD-VR formatted DVD disc to the PC Hard drive, data other than motion pictures cannot be copied.
8. Do not modify or delete any files or folders related to this software. Otherwise, the software may not function properly.
9. This software can only process DVD-Video discs recorded by this software. This software cannot properly process DVD-Video discs recorded by any other DVD authoring software.
10. This software cannot process motion pictures or DVD discs/SD cards that are copyright protected.

<><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><>
- Microsoft(R) and Windows(R) are registered trademarks of Microsoft Corporation in the United States and other countries. - All names, company names, and product names used in this document are the trademarks or the registered trademarks of their respective companies.

Jun 16, 2009 | Panasonic SDR-H40 HDD Camcorder

1 Answer

Video Cam Suite 1.0 does not work with Windows Vista 64 bit


Excuseme If I don't explain so clair, because I don't speak english well, but let me try that I did to solve this problem. First I installed a Virtual Machine(VMware Workstation 6.5.1) in miy Pc(64 bits) . Second, I installed a Windows Vista home basic(32 bits) or Windows XP Sp2 (32bits) on it., depending of what Operative sistem do you have in your real machine. And finally I could installed the Videocam suit in the Virtual Machine and everything was ok. I could transfer all my videos of the camera to the pc very easy The only inconvenient is that you need to transfer the videos downloaded of the virtual machine to the real machine with a flash memory or similar something.

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1 Answer

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2 Answers

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Try right clicking on the installation .exe and clicking Properties. There might be a tab that says Compatibility. Click that and choose XP or XP/SP2 from the list and press apply.
try running the install now..

Hope this helps
Season's Greetings!

chris (ziraffa)

PS Here's the updater file for Videocam Suite too, which will be handy if you do manage to get it installed...

http://panasonic.jp/support/global/cs/soft/download/videocamstuite_v10.html

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