Question about Panasonic PV-GS500 Camcorder

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VideoCam suite 1.0

I have windows xp sp3 as operational system and I can't install videCam suite 1.0 with this servie; pack Is there any solution for this problem?
How can I do to connect the camera to the pc to be recognized

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  • 12 more comments 
  • dkconley001 Aug 31, 2008

    I can not gey my video cam suite to recognize the movies that are stored on my hard drive. The movies pop up when the camera is connected but it wont create a burn list from those thumbnails. I saved them to my PC using the "Copy to PC" function and then the program seems like it can't find them.

  • pam d Sep 02, 2008

    Is there software that will convert the video on my camcorder for a mac? I can only find PC solutions. How do I get a mac to recognize .mod format?

  • momasaur Sep 04, 2008

    Hi. I had the same problem. I uninstalled service pack 3 through ADD/REMOVE programs on my control panel. I could then install videocam suite but now it just crashes continually. Won't allow to create a play list. Its so frustrating. I'm really disappointed with this whole experience. Can take movies..Just can't edit them

  • trueblood Oct 20, 2008

    I cannot get VideoCam suite 1.0 to install correctly. Is there other editing software I can purchase that will recognize the panasonic SDR-H40 P?

  • samcbr0429 Dec 15, 2008

    I have windows vista home as operational system and I can't install videCam suite 1.0

    Is there any solution for this problem?

  • Anonymous Dec 25, 2008

    I have windows xp sp3 as operational system and I can't install videCam suite 1.0 with this servie; pack Is there any solution for this problem? How can I do to connect the camera to the pc to be recognized

  • Anonymous Dec 27, 2008

    Set up says that "the application does not support the service pack"

    Can anyone help?

  • cool87cats Dec 30, 2008

    no it was not

  • Anonymous Dec 30, 2008

    i have tried on a couple different computers now and the same problem.  there seems to be an awful lot of people with the same problem and NO SOLUTION??!!  I feel so ripped off

  • pwalker61 Jan 18, 2009

    i have exactly the same problem.  Im going crazy coz i cant get my camera to talk to my pc.   THe camera works perfectly on my mac!!!

  • Anonymous Jan 27, 2009

    I have a similar problem too........ I cant use the camcdr thanks to this problem that I've got............. Pleeeeese someone help!!

  • ale2009 Feb 03, 2009

    I can't install VideoCam suite 1.0 software in my pc. Hoe can I go about solving this issue

  • jharrington1 Mar 12, 2009

    I can't install and when I tried on another computer and also got the error code I went ahead and installed anyway. It appeared as if it was working correctly however it would not record

  • Anonymous Mar 24, 2009

    Panasonic SDR-H40 is the camcorder is bought, can't seem to hook it up to mac. 

    Is there a firewire connection?



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Just install the Software suite, disregard the message. it may be because the when the suite was released the current SP released was SP1 or 2, when you connect the camcorder make sure that the camcorder settings are set to PC connect (or whatever setting for a PC connection), make sure that the ac adapter is connected.

Hope it helps

Posted on Dec 26, 2008

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I insert software disc. I select ENGLISH as language.
Message :- Welcome to Adobe Reader 8.1.0.
Message. Setup has detected that you already have a more functional product installed. Setup will now terminate.

I cannot get any further than this. Can you help please.

Posted on Aug 26, 2008


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Try right clicking on the installation .exe and clicking Properties. There might be a tab that says Compatibility. Click that and choose XP or XP/SP2 from the list and press apply.
try running the install now..

Hope this helps
Season's Greetings!

chris (ziraffa)

PS Here's the updater file for Videocam Suite too, which will be handy if you do manage to get it installed...

Dec 19, 2008 | Panasonic PV-GS500 Camcorder

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OS Matter


Without the disk you cannot upgrade to Windows XP Pro, because both Windows XP Home and Windows XP Professional are two different edition / version.

So if you want to upgrade your current operating system from Windows XP Home then you have to spend money to buy Windows XP Pro

But if you want to upgrade the Service Pack then you can very well do it.

Click the link below to download Windows XP SP3 for your edition and install it. Before installing it make sure you have turned off your security programs or better install it from the SafeMode

Good Luck

Jun 17, 2008 | Microsoft Windows XP Professional With...

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