Question about SanDisk Sansa e250 MP3 Player

1 Answer

'Problem obtaining the devices certificate'

Worked Ok for about a year. Now I can load tracks from CDs but when trying to load downloaded tracks I get the above error message. Any suggestions?

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 8,596 Answers

The songs on the player have expired licenses - you have to renew your music service sub and try reloading them

Posted on Aug 14, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I want to download i tunes for apple ipoda1320


Hello!!

Load music into your iTunes library by either purchasing tracks or CDs online from the iTunes store, which is accessible through the iTunes interface, or insert CDs into your CD-ROM drive and rip them into your iTunes library by clicking "Import Music" within your iTunes interface.

Uncheck any songs that you do not wish to be transferred from your iTunes library to your iPod, for the iTunes library will automatically begin downloading all songs (which are checked by default) to your iPod upon connection.

Connect your iPod to your computer via the USB port that came with the purchase of your iPod. Click on "iPod" located under the "Devices" category to begin the syncing process if your computer does not begin automatically downloading music to your iPod..

Oct 01, 2010 | Apple iPod MP3 Player

1 Answer

"Bad Track" Messages on e260


You have songs that may be protected or the wrong format for your device.
delete the bad song and download another copy from a different source and try it.
This is not to uncommon due to different file formats and protection in the song files
When you rip songs from another device often some won't load or play in another device
especially if they are paid for songs.

May 12, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

My philips gogear sa3125 will not revieve any downloads


In Windows Media Player, click the arrow underneath the Rip tab select Rip options, and change the format to mp3. Now, rerip the CD's and THEN synchronize them to the GoGear. The songs from the internet need to be in mp3 format only - some GoGear models do not recognize DRM-protected WMA's.

-Tha Mp3 Doctor

Dec 28, 2008 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Certificates


Make sure you are connected to the internet, and make sure that your music service subscription is up to date. If both of these conditions hold, and you still get the message, then delete the songs off the player, and reload them after converting them to Mp3 format - the WMA format is the only one that has a device certificate problem.

Jul 01, 2008 | Samsung YP-K3 MP3 Player

1 Answer

License Expired


There are 2 reason why you would get that error..
1) when you transferred the tracks to the device the licenses didnt transfer...
2) The tracks you transferred are subscription tracks meaning that you have to sync your device each month in order to have those tracks playing...

If you dont have a subscription for the tracks...(you will have to format your device in that case) and also you could have a device certificate problem which can solve by formatting your device or your DRM components maybe bad...you can solve that problem by foramtting updating the firmware on the device..

If you have a subscription you need to download a new track and transfer it to the device again...that should update the licenses for every single tracks...If that doesnt do it you will have to format your device...

I hope this helps...
Please rate accordingly
Thank you
Computerrep

Feb 05, 2008 | iLO (2 GB) MP3 Player

1 Answer

Firmware & Sansa m250


ok go to my music on the start menu then you should have all your music there just copy and paste to mp3 or mp4 u can do this by going to my computer and see the name of mp3 or it will say under local hadrive mass storage ddevice if you need any more help contact me at id.nightclub@hotmail.com good luck!!

Dec 30, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Sansa c250 unable to sync music from WMP11


The certificate must be obtained by syncing the device to the music service from which you obtained the songs.

Dec 28, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Sansa problem


Renew Rhapsody sub and resync

Jan 26, 2007 | SanDisk Sansa e250 MP3 Player

2 Answers

It is not possible to obtain device's certificate. e250


I've noticed this happens on my iriver clix when the date/time on the device is incorrect.

Jan 09, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

E200 problems


Reacquire the license by updating your music svc sub

Dec 27, 2006 | SanDisk Sansa e250 MP3 Player

Not finding what you are looking for?
SanDisk Sansa e250 MP3 Player Logo

63 people viewed this question

Ask a Question

Usually answered in minutes!

Top SanDisk MP3 & Digital Media Players Experts

kakima

Level 3 Expert

96593 Answers

Jazz Boyce
Jazz Boyce

Level 1 Expert

728 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a SanDisk MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...