Question about HP OfficeJet r40 InkJet Printer

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HP OfficeJet R40 scanner problem on XP SP2

Scanner produces several virtual blank pages with the real page pulling in to scan in-between and cannot stop fetching virtual blank pages only when scanning is cancelled. Driver is built into XP. Any idea how to recover this phenomenon or find another driver to try-test?

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  • Laci62 Aug 09, 2008

    Thanks, but this only leads to HP's page to tell that the driver is included in the XP driver pack. This is working abnormally now. Can you suggest anything else?

  • Laci62 Aug 09, 2008

    Resolution is set to 300dpi BW. Faxing works OK without transmitting blank pages (with no communication between scanner and PC). So I concluded it should be linked to the scanner driver.



    Scanning works the same both via Scan Wizard and from any application.

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  • Wesley Gardner
    Wesley Gardner Aug 09, 2008

    But to be honest to me it sounds like you have your scan resolution set too high.

  • Wesley Gardner
    Wesley Gardner Aug 09, 2008

    or its not feeding properly in the auto feeder does this happen when scanning on the flatbed?

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How do i setup the scanning part?


hiii
You can perform following step:=====

1.Insert the document you want to scan into your scanner.

2.Click Start, click All Programs, click Accessories, and then click Scanner and Camera Wizard

3.The Scanner and Camera Wizard appears. Click Next.

4.In the Choose Scanning Preferences page, click the Picture type option that best matches the paper you are scanning, and then click Next

5.In the Picture Name and Destination page, type a name for your image, select JPG as the file format, and select the folder where you would like the scanned image to be saved. Click Next.


6.Windows XP scans your document. On the Other Options page, click Nothing. Then, click Next.


7.On the Completing the Scanner and Camera Wizard page, you can view your scanned document by clicking the link shown. If you are not satisfied with the results, click Back to return to the Choose Scanning Preferences page, adjust your settings, and try your scan again. Repeat until you are satisfied. Click Finish to close the wizard and open the folder containing your scanned document.



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THe scanner works but the image is blank/no image


Try automatic settings or vary the brightness/contrast setting and scan. This should work. S. Mohan

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It could well be that your scanner function is broken but hoepfully it is just malfunctioning, I would recommend trying to print a troubleshooting page from the system's menu to see if it lists any error codes regarding the scanner.

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Most likely uneconomical to repair.

I've tried to fix dozens of these models, but the problem comes back in 2 weeks.

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1 Answer

R40 Scanner Failure


Hello I have a little problem my printer print well for scanning it is not tell me what I have to do and the copy too doesn't work properly.
thank you for your help. May God bless you in everything that you udertake in life. keep on

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1 Answer

Displaying white blank page while scanning text/image pages


There is a diagnostics utility for your printer from HP , Please download and test your scanner for problems

http://h10025.www1.hp.com/ewfrf/wc/softwareList?product=297430&lang=en&lc=en&cc=us&dlc=en&os=228

Good Luck

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