Question about Sunbeam Heritage 2346 Stand Mixer

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Sunbeam Mixmaster Heritage series mixer

I received the above-named mixer for Christmas 2007. I am very disappointed in it..but Im wondering if there is something I am doing wrong or just the way the mixer works. When I am attempting to do any kind of mixing, the beaters dont sit next to the bowl like they should to at least scrape the side of the bowl as I go. This is VERY irritating and I have actually only used the mixer three times since December, even though I make mashed potatoes and bake a lot of cakes and cookies. Is there something Im doing wrong? I do not have the original box that this mixer came in, so sending it anywhere for repair could become a major hassle for me.

Thank you, in advance, for any help you can offer!

Phyllis Fogelsanger

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Ok um.... did you read your warranty? If you had you would see that this model has a two year warranty.
If you simply called 1 800 458 8407 and told them the problem, they would file your claim and then tell you to cut the plug end off of the cord and send it (Not the unit) along with a copy of the receipt for replacement. They will then send you a brand new unit in the mail to your home. You get to keep everything, including the original unit!!. Now you have double everything (Bowls, Beaters....Mixer) That is a awesome warranty.

Posted on Dec 22, 2008

I don't mean to be too basic, but have you used the slider at the mixer base that moves the bowl so the beater can be at the bowl edge or towards the middle? It works on ours, it's the black pad or button there at the front of the base, just push down and slide it. Maybe they made a cheaper model with no sliding base.

Posted on Sep 18, 2008

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I have a Sunbeam Mixmaster 2351 Heritage Series that the speed dial control numbers fade. Sunbeam replaced my mixer but want to prevent the same problem for reoccurring, Any suggestions?


I would propose to solution to your problem,
one. Try getting some clear contact and cutting a a square or circle a little more than the size of the dial. Removed the dial if possible and later clear contact over the surface.
Two. Get some clear nail polish and cover the markings on the dial with thin coat.
Warning warning warning!!! (Test the nail polish on a surface that is not exposed, for example underneath) to make sure that the nail polish does not react with the surface of the mixer.
Regards
Trevor

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You can download the manual from the manufacturer's web site at
http://www.sunbeam.com/Manuals/MANUALS/002347-030-000_43_32347182.PDF

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New mixer did not come with manual


Hi MITCH, Happy New Year! Somebody at Sunbeam must have been asleep when the mixer passed by on the production line...duh? I hate when that happens. The good news is that you can download a PDF Users Manual from the Sunbeam website. Just click on this link Heritage Series 2353 Mixmaster and look for your M-I-L’s model to about ½-way down the page. Open the file and save it to your PC.
I’m not very keen with the way Sunbeam lays out their User’s Manuals. You’ll need to do some editing and repaginating to get it into a format that your M-I-L- can use, but at least you’ll have it. You can send it to her electronically or print just the English pages and mail; your choice.
Good Luck. I hope this helps. Howard, Burke, VA
If this solution has been helpful, please rate it, thanks! - hslincoln

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Sunbeam mixmaster heritage series


http://www.repairclinic.comThis is a helpful website with an 800 number and they are good about helping with the fix.
You probably have to replace worn gears and or bearings.

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