In the program VUZE I get an error at the status bar: "Antivirus: Virus database update failed."

Locate your ESET-issued Username and Password, which you should have received by email after purchase or first activation of your product. If you cannot locate your Username and Password, visit the Lost License Page to have them resent.

If you purchased a CD

See instructions to enter your activation key.

1. Open ESET Smart Security or ESET NOD32 Antivirus. How do I open my ESET product?
   
2. Press Ctrl + U to open the Username and Password setup window.

Enter your Username and Password into the appropriate fields. If your ESET settings are password-protected, you will be required to enter your settings password before reaching the screen pictured in Figure 1-2.

Usernames and Passwords

Remember to enter your Username and Password exactly as they are written:

• The username and password are case sensitive
• The hyphen in the username is necessary
• The password is ten characters long and all lowercase
• If you are copying and pasting, make sure you don't select an extra blank space
• We do not use the letter L in passwords (use the number one (1) instead)
• A big '0' is the number zero (0); a little 'o' is the lowercase letter o

I forgot my Username and Password








If you were successful, your ESET product will automatically begin downloading the latest virus signature database update. When the update is complete, a "Virus signature database successfully updated to version" notification will appear.

If the update fails or you receive the notification "Update information is not consistent", repeat steps 2-5.

• I still receive the message "Virus signature database update failed" after multiple attempts

Enter your activation key (For CD products only)

1. Locate your activation key on the box that your ESET product came in.
   
2. Open ESET Smart Security or ESET NOD32 Antivirus. How do I open my ESET product?
   
3. Click Activate product in the Home window.

Select Activate using an Activation Key and click Next.



In the Activate using an Activation Key window, fill out all of the required fields. When you are finished, click Activate.


Click Finish once activation is complete.

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The main cause of any antivirus being at risk is when it has not been updated either for virus definitions or for program updates.

Check that your antivirus is up to date and that there are no updates for the main program itself.

This is a problem for AVAST virus database. You can fix this problem by going to update option of AVAST and select Engine and Virus Definitions and click on update.
Hope this will solve your problem.

what antivirus do you use?
commonly, u can find it at your software.

open your antivirus and find the 'update' tab. there will be warning if your antivirus is out of date. most antivirus give update information at 'update' tab (commonly are date release of update database)

hope this useful.

The first thing you might try is if you have auto-updates on for Windows, turn it off. Start>control panel> and either security center (WinXP) or Windows Updates, if you're running Vista. In the windows update window, in the left menu is a selection called 'Change Settings'. Click on this to turn updates off and on and to control how updates are handled.

Is your system shutting down only then? You may have a virus or other nasty. If you have an antivirus program installed please update the definitions and run a virus scan. If you don't have a current antivirus program installed download Antivir here . After you download it drop the download window into your task bar by select the _ in the upper right corner of the window. If you have another antivirus installed but the subscription has run out and you can no longer update it, remove it by going to start>control panel>add/remove programs (XP) or Programs and Features in Vista. Allow the list to populate and then uninstall the antivirus program. Also, in Vista you must disable 'Windows Defender' before installing Antivir. Start>control panel>Windows Defender> and scroll down to where it says, "use Windows Defender". Deselect that setting and that should turn it off. At any rate Antivir will alert you that's Defender is on and will give you instructions as to how to disable it. Upon successful install of Antivir it will automatically update the virus definitions and then initiate a virus scan.

You can also download and install Malwarebytes and run a quick scan. Malwarbytes can be found here: http://filehippo.com/download_malwarebytes_anti_malware/

Once you've installed the program it should automatically launch and then do a database update. If it doesn't update on the tabs the third tab is 'update'. You can manually update the database from there. This program is pretty intuitive and easy to use. Just do a quick scan which is selected by default. You will probably have to let the program reboot to clean anything it's found at load up of the system.

Please let me know if this helps. If not we can try to find another solution.

did you update your virus list in windows live care ...???

see antivirus will detect the virus which will be in the database list ...
so the best antivirus which can detect more number of virus is norton,kasperky ,mcaffe as they have gud virus databases maintained ...

Hi,
you need to change the anti virus software.

Good luck
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