How do you remove the From email address in a Zerox Workcentr 5230. The old manger is gone and the copier/scanner/email machine has his email address in it. It does not allow us to edit it and it send him the copy of the emails we are sending out

I went to xerox.com and found this page for the 5818 :

http://www.support.xerox.com/support/xerox-5818/support/enus.html

but I could not find the owners manual, but there are contact #'s English 1-800-821-2797
Spanish 1-800-821-7726
and email support. If you ask them, they may be able to email you the manual.

Also, there is a "Frequently asked questions" area that may address some of your concerns

Press User Function --> Address --> Address Book --> Select your contact --> Edit
Change the email address on the contact.

Call for a certified zerox machine personnel based on the brand of your machine because there are trained with installation and configuration of your machine. They will assigned IP address so that your workstation will detect it and you can install to your workstation and you can directly print. Have a nice day!

Hi, this is a problem to do with the toner cartridge.
Answer

• Try to remove it out and re-insert it.
• Replace the compatible toner sensor with the old one.
• Please use Ar 202ft original toner cartridge which fits this machine.
• Your problem is now solved good times.

Kindly install the scanner software for printer the driver software cd just re install it will install the scanner software and make sure in device manger there is not other usb device listed if it is there just remove it. And refresh it in will automatically install the driver.
For normal scanning you can choose the option of Scanners and Cameras wizard in control panel. But it is better if you have software disk of printer because it contains more option.
Hope this helps. Please rate my response.
Thanks.
Have a good day.

1) If you're actually scanning to an email address, make sure your SMTP email server information in the copier's web page is correct.

If you are using names instead of IP addresses, also make sure your DNS server IP's are correct.

2) If you're scanning to create the fake email set up by Sharp Network Scanner tool, the connection info in your copier is old and needs to be refreshed.

From the computer you're trying to scan to, right click on the Network Scanner Tool icon in the tray, go to Automatic Profile Update, and select Update Now. If you have no tray icon, reboot your computer.

If your copier is set up to store names instead of IP addresses, make sure your DNS information is correct in the web page.

Yes, the type of scanning mentioned by the previous answer is called 'pull scanning' and you will have limited functionality. You have to load the document on the copier, turn on the scanner (nobody can use the machine now) return to your desk which I hope is not far from the copier because the doc stays there until you 'insert picture from scanner' then the machine scans the document and you run back to the copier to get it before someone throws it in the trash! It's a free system but limited. To have a fully functioning 'push scanner' where you send a doc as you stand at the copier to either a file on your computer, server or an email address you would need a universal send kit installed. If your machine has one you'l see the option tab called 'SEND' along the top of your screen. If you have this you're in luck. All you need is to enter the necessary network and email settings which can be done by any half decent network administrator vis the 'system settings' area from the addtional functions screen (accessed by pressing the head key with a star in it). Once this is set up merely select the 'SEND' tab and insert your document. In the top right hand corner will be a drop down menu reading either 'FILE' 'EMAIL' or 'FTP' If you want to send it to a shared folder on your network (anywhere) you select the 'FILE' option and then use the drop down menu in the centre of the screen to search the network for your shared folder. Select it and then press ok then the start key - IT'S GONE - IF YOU'RE LUCKY. To send to email you just select the 'EMAIL' option and enter the email address of the recipient and ok then start and you're in business provided that all the network and email settings are correctly entered and permissions for network access is set up. The machine needs a email account registered for it as well. I'm tired now - good luck.

You must program the email addresses in the machine address book, so that you will have a destination list to scan to email.
You can also try to scan by pressing the Scanner button to access the scanner function and input the email address manually by selecting manual, and then press the Start button to scan the document.

Joe

This has to be a simple process. Need to know the make and model number of your machine. Each machine is different but again it is simple.

try webbing into the machine if it is networked (ip address of scanner/printer into browser) it should allow you to enter settings and save