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Philips GoGear SA2520 Won't turn on and won't connect to the PC

I bought a Philips GoGear SA2520 just a few weeks ago and now it won't turn on. At first I though it was the battery that was giving problems, but I bought brand new ones and it still won't turn on. I tried the Philips Device Manager, but it cannot repair anything, because the MP3 is not recognized by my PC. My brother used it on his PC a couple of times, I don't know if that's what caused the problem. :/

The MP3 screen lights up when I connect it, but only says "Ok to disconnect!". When I disconnect it, it crushes and I have to remove the battery in order for it to switch off.

I really need help with this. And Thank You in Advance!

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  • 232 Answers

IF THE PROBLEM OCCURED AFTER UR BROTHER USED IT ,SORRY TO SAY THAT VERY WELL MAY BE THE PROBLEM. THE UNIT MAY HAVE GOTTEN DAMAGED WHILE PLUGGING THE DEVICE IN OR WHILE TRANSPORTING THE DEVICE FROM PLACE TO PLACE. THESE R SENSITIVE ELECTRONICS AND SOMETIMES WE NEED TO BE MORE CAREFUL WHEN TRANSPORTING. THE DEVICE IS MALFUNCTIONING AND THERE IS NO STANDARD WAY TO REPAIR YOURSELF. TRY TO RETURN IT TO THE RETAILER, AND LET THEM CHECK IT OUT ,IT MAY BE SOMETHING COMMON WITH THE UNIT IT SELF

Posted on Aug 11, 2008

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Any idees?


Recovery Mode for Philips' GoGear
Open the Philips Device Manager (Start à All Programs à Philips Digital Audio Player à SAXXX à Philips Device Manager) and click on the “Repair” tab.  Then click on the “Repair” button to start the repair process.  Most of the time, when your player is in that state, the Device Manager will not recognize that your GoGear is plugged in.  If this is the case: Disconnect the player from the PC, and make sure the mp3 player is turned off. Hold in the volume + button on the mp3 player, and reconnect the player to your pc while holding in the volume + button. Continue holding the volume + for 10-15 seconds until a "Found New Hardware Wizard" pops up. It should recover your device if there isn't anything internally wrong with the player. Warning: this procedure will result in your songs being erased off the player, so they will have to be reloaded.
-Tha Mp3 Doctor

Sep 14, 2008 | Memory Cards & USB Flash Drives

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