Question about Lexmark Office Equipment & Supplies

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My lexmark x4850 keeps telling me that there is not a color cartridge installed after i put a new photo cartridge in.

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  • george765 Aug 10, 2008

    It was a lexmark cartridge from their website..

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Did you replace the color cartridge with a Lexmark product or is it a off brand new cartridge or did you refill the cartridge yourself?

Posted on Aug 09, 2008

  • Samuel B Aug 10, 2008

    You can try one of the two things below. If there is an error please let me know what error you are recieving


    1. On your PC, go to Start, Programs (Windows XP: All Programs), Lexmark series.
    2. Select the Solution Center.
    3. When the Solution Center appears, click on the Maintenance button.
    4. Select the option to Install a new print cartridge. The carrier should slide over at this point and allow you to insert and/or remove cartridges.
    5. Make sure the correct cartridges are installed inside the printer first, then inform the software which cartridges have been installed. Note: This applies also to installation of a single cartridge.
    6. Print the Print Alignment page to ensure the print quality is satisfactory.
    7. Close the Solution Center.

    Or



    If your cartridges are not being detected when they are snapped in, do the following:


    1. Open the cover of the printer and unsnap both cartridges.
    2. Snap them back in after a few seconds. Close the cover.
    3. Repeat these steps (1-2) three or more times in succession. You will be prompted to go through the menu on the printer display to finish the process. Follow the instructions displayed.

      1. If your printer is posting a LOW INK LEVEL or CHANGE CARTRIDGE error, snap the cartridges in and out as directed above (steps 1-3). When you close the front cover, you should see the message Cartridge Change - NEW on the display.
      2. Press Select to indicate that you have just installed a new cartridge.

  • Samuel B Dec 24, 2008

    did either of these solve your issue?

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1 Answer

'Left cartridge incorrect' error message. Have tried changing the cartridge, cleaning the cartridge, running a flush cartridge etc but will not recognise the cartridge and so will not print. is it...


These printers monitor the cartridges and dont like you using aftermarket ie non Lexmark, or not made by lexmark cartridges. So Im wondering If you have tried 2 x brand spanking new OEM Lexmark cartridges, or if you are trying to use cheaper from net remanufactured or "for use in lexmark" cartridges. If this is the case then this is your problem and also very common.

Are you using a photo cartridge and a normal color one?

These I beleive can not be mixed in different slots.
- Photo cartridges you will only need one installed on the left side.
- Normal ink you will need two installed (Black on left and color on right) .



Also Lexmark themselves have a couple of documents on this issue, here and Here

But these efforts will all be useless unless you are using Brand New Original Equipment Manufactured (OEM) Cartridges. This I see day in and day out, I get a lot of people tell me they are using original when they are not in fact, You will know by the price and lexmark carts do not state "for use in"

I dont think it is a problem with the printer, if you are using both brand new OEM cartridges then the firmware fix from lexmark should solve or you are trying to mix Photo type and normal type carts.

But these days ink jet printers are non repairable (well too costly and uneconomical to repair) throw away items, the expense is in the inks and manufactures vertually give away the printers so you will buy their inks, and lexmarks are designed not to like refill and aftermarket inks as are most modern inkjets.

Hope this helps, please let me know if you are using real ink and have tried the firmware fix and still are having issues, but all i probally end up telling you is buy another and welcome to our disposable way of life;)

Regards
Steve

Feb 21, 2012 | Lexmark X4550 Multifunction Wireless Color...

1 Answer

My Lexmark 4800 version x4850 says there's a cartridge missing!


This can be one out of two things. Either a faulty cartridge, or the cartridge holder. If you still have the old cartridge, insert that one. If now it only displays 'Cartridge Empty', it means that the printer can see the cartridge, and it's your new cartridge that is faulty. If it's still showing Cartridge Missing, it's most likely your printer that is faulty. In either case, you should contact Lexmark Technical Support and they'll provide you with a solution. 

You can also try cleaning the contacts in your cartridge Holder with a dry cloth. 

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2 Answers

Refill ink for Lexmark X4850


I have a couple questions for you.
1. Is your cartidge 42 or 42A? The 42 cartridge will not work if you refill it. I learned that the hard way after paying to have it refilled and I got it home and it would not print. If you are using the 42A refillable cartridge, your ink levels will not reset. I called lexmark to ask them after not bieng able to find any answers online. He said that because I am using the 42A, it will print but will not register the level. The only downside is I have to keep an eye out for fading so that I do not ruin the printer heads.

I hoped this helped.

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My Lexmark x3550 isn't using the photo cartridge.


There is no way to use the photo cartridge by itself, it is intended to supplement the color cartridge, so printing with just the photo will not give you good results, even if it were possible.

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1 Answer

Using a refilled ink cartridge on a Lexmark x4850


Yes, most Lexmark cartridges as well as many other manufactures use something called 'Smart' Chips in the bottom of the ink cartridge. Usually unplugging your (about 10 seconds) printer resets the memory in the printer. Hope this helps!

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1 Answer

Lexmark x4850 ink levels won't reset with new cartridge


Hi...

Silly question, but I have done this myself. Have you removed the tape from the bottom of the cartridge?

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I cant figure out how to change the ink cartridges on my lexmark


On an X4850 the whole top of the printer opens up to reveal the cartridge carriers. Press down on the latch of each side to reveal the cartridges.

Here is a link to the User guide: X4850 User Guide It is described on page 94.

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Message : Black ink cartridge empty , order new one


Haven't found a fix as of yet ...Will keep looking .. $15.00 for expert help is half the price of the printer. I'll keep searching , thank you !!!! In the mean time I'll tell everyone about Lexmark and how they handle their ink cartridges

ummyguy

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