Does this happen on all DVDs and CDs or only on some DVDs? http://www.fixya.com/support/r3559135-playing_dvds_from_other_regions
If this is happens on all DVDs and CDs then this drive is faulty and needs to be replaced.
If it only occurs on some DVDs then check the region code on the DVD
player and the region code on the DVD, the region codes must match.
To play DVDs from any region the player needs to be a region free player
or you need to install a region free program on your notebook/computer.
For details on making your DVD player region free, please click on this link and follow my instructions :-
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