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My laptop says connected but no packets recieved

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Check you have correct WEP key or WPA key set.
Right-click on icon in task bar and look for properties or Advanced option.

Posted on Aug 09, 2008


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My husbands MSI A5000 laptop suddenly stopped being able to get on the internet. It says he is connected but he can not accessing the internet. It was working fine until he hurriedly put it in its case to...

Solution based in assumption that the laptop is connected to the internet
> Go to run type cmd
> In the dos window type "ping"
> look for packets sent and recieved
> If packets recieved is 4 then try a different browser
> If packets recieved is 0 then you are not connected to the internet

Oct 11, 2013 | MSI Computers & Internet

1 Answer

Sending packets is happening but receiving is not happening in LAN connection. checked the switch and modem everything is fine.

Just a quick test before i can help
  1. Click Start
  2. Type "cmd"
  3. type "ping" onto your command prompt
If it fails to recieve the packet then the problem is either
  1. Invalid Configurations (IP, Gateway)
  2. Damaged or Wrong type of cable (Most Likely)
Hope this helps

Mar 08, 2011 | AcerPower 4300 PC Desktop

2 Answers

My laptop will not recieve a signal from my desktop

Check whether the packets are routed properly. Check Ping for your laptop and desktop. If any packet loss is there check the configuration .

Oct 19, 2009 | Linksys Wireless-G Broadband Router

1 Answer

Not recieving connection on Dell laptop

Hi Billy 3958,

First off you need to go to your network connections, and right click on the wireless connection and view status. Then click on the support tab, and then the details tab. This will show you what the IP configuration is. You need to have a gateway (which is your wireless router IP) and a assigned IP address for the laptop, and also a dns IP to resolve who you are. I'm going to guess that one of them are missing, perhaps the DNS? If there is any missing click on the repair button, and see if it corrects the problem. If not, then you have a bigger problem then you bargined for. You didn't mention the name or model of the router, but if the repair button doesn't do the trick, then you will need to post information on the router, so I can help you get into that to get you connected. Also, post if this router is connecting any one else to the internet, if so, then you can look at their setup and copy that manually into your laptop. If your running XP or Vista, you can click on add a new wireless connection and it will walk you through connecting you to the router.

Good Luck,

And don't forget to post the information if repair doesn't work, and don't forget to leave a rating, based on your experience with my support.


Aug 30, 2009 | Actiontec Computers & Internet

1 Answer

Packet data connection

Contact your service provider for gprs settings of your phone and save that settings when you recieve and start browsing

Jul 06, 2009 | Nokia N73 Cellular Phone

1 Answer

Belkin usb problems

if both computer's are connected to a router. Try disconnecting power cable from router for about 30 seconds then reconnecting. The reason that I suggest this is because you mentioned that there is no packet being trans/rec. You might also want to check the IP addresses to make sure there's no interference with the other computer's IP address

Dec 24, 2007 | Belkin (F5D7050) 802.11a/g/b Wireless...

1 Answer

Slow packets

it could be to do with what programs you have running when windows running in normal mode or it could be a virus scanner program or internet sec program you running

Sep 24, 2007 | HP Pavilion Dv5130us (ET806UA) PC Notebook

1 Answer

Virgin broadband modem

You didnt explain about how you were connecting the desktop and through which....USB or Ethernet. You say you have no problems with the laptop most of us connect the laptop throught the USB port and our desktop through the ethernet the both connected to the modem. All you are having problems with is networking. If you open up the connection adapters looking first at the laptop one and confirming that the TCP/IP protocols are the same or should be. Copy the laptop one and place those protocols in the desktop adapter it must connect. It will complain to you if the address's is the same, use another number.

Sep 14, 2007 | Computers & Internet

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