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I bought a targus ac adapter, it worked the first time I charged my Dell 5100 Notebook computor, now a message comes up saying it doesn't recognize the ac adaptor, how can I fix this?

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  • scottsrst Aug 09, 2008

    there was a tip included with the adaptor, I didn't see it and throughout the box, I don't understand why it would work at Best Buy and then when I got home and not continue to work.

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AC adaptor may not be correct. Check label on AC adaptor with label on notebook for voltage (e.g. 19.5V or 20V) and current (e.g. ??A or 90W)

Voltage must be same and current must be same or higher on ac adaptor.

Posted on Aug 09, 2008

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Although I am a proponent of Targus products, possibly purchasing an OEM adapter may solve the problem. We have successfully purchased ones available from reputible vendors on eBay at a discount.
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