Click on
Start, Run, and type regedit and press
Enter HKEY_LOCAL_MACHINE SYSTEM CurrentControlSet Control Class {4D36E965-E325-11CE-BFC1-08002BE10318} This folder
is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the
following names in the right hand column. Upper
Filters Lower
Filters Upper
Filters.bak Lower
Filters.bak
make sure that
the cd/dvd rom is getting enough power test all leads that are
attached to the dvd including
electrical extensions and make sure they have a secure connection or just
replace them there might be bad/faulty
or
your drivers may have been
corrupted or you might have a virus run your antivrus program
you might have to
physically unplug the leads for this cd/dvd rw then plug them back in or
you might have to uninstall
then reinstall your DVD/CD or uninstall the driver then reinstall for this device
click start control panel
administrive tools,computer management device manager scroll down cd dvd rom
drives if you see a yellow question mark? right click you will have
options to update driver,roll back driver,or
select properties general
troubleshoot, select driver click to reinstall drivers click update
driver or uninstall then reinstall
Click start control panel
administrive tools,computer management,device manager scroll down cd-dvd rom
drives you might see a yellow question mark ? right click you will have
options to update driver,roll back driver,or select properties general
troubleshoot, select driver click to reinstall drivers click update
driver or uninstall then reinstall if this does not fix the problem it might be
a registry problem if you cant see your disk drive in windows explorer
Close all open
programs
Click on the plus signs (+)
next to the following folders
If any of the above keys shown in step
4 are listed, right-click on them and choose Delete
After deleting the keys, close the registry editor
Reboot your computer
Open My Computer and check to see if your CD or DVD
drives have returned. You may also want to open Device Manager and verify that
the yellow exclamation and error code on the CD or DVD drive is gone. Hope this helps
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