The dishes are clean, but there is always a gritty residue on the top rack of glasses. I sop up the remaining water left on the bottom of cups and glasses with a towel, but there will be grit on sides of glasses that dries onto them. The unit was in an 2005 model mfg home and was not used until November of 2007 when we purchased home.
I had the same problem and it was fixed by switching dishwasher soap. We always used the same liquid soap for years and when this problem came out of the blue (about 8 months ago) I switched to Cascade action pacs with Dawn. It did the trick! No more residue since then. We now are having a problem with the dishwasher not draining (our unit is 8 years old), but the grit issue has been handled!
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Check that the arms spin freely when spun by hand, then check the outlet jets at the trailing end of the arms are not blocked with food particles and other solid matter. This often happens and the arm is unable to turn because the water jet that is supposed to drive the arm does not have the force to rotate it with the result is that the upper dishes do not get enough water and chemicals. It may also cause water to continue dripping onto dried dishes after the the drying cycle has stopped.
If you have hard water, glasses can look spotted and cloudy even after cleaning. Sometimes changing the dishwasher detergent can help. The easiest solution to clearing up glasses that start to look cloudy is toadd some vinegar to the bottom of the dishwasher before you start a cycle. Simply add 1 cup of white vinegar and it will clear up your glasses very well. You should see marked improvement after the first time you do this. If they are not crystal clear then simply repeat the process until all of the cloudiness is gone. In fact I recommend to using a little vinegar in each cycle to maintain the clarity of the glass. Note: you can pre-test this by rubbing some vinegar on an individual glass with a cloth. If you cannot remove the cloudiness by soaking it and rubbing vinegar on it then it is possible that the glass is etched due to harsh or cheap dishwasher detergent and vinegar will not solve the problem.
1. the sprayer arm might be sticking and not moving, or moving very
little. Check to see if you can spin it by hand. Listen when the
machine is running and you should hear the sound of the spray changing
as it rotates. Check for items that might be jamming the arm like silverware, cups, jar labels, etc.
2. the little holes in the sprayer arms could be clogged. Need to remove the arms and clean them.
3. If it has a spray arm in the top rack, check to see that the piping for that is not broken or missing any pieces.
4. Any filter screens inside the plumbing could be clogged. This would slow down the spray and result in the dishes not getting rinsed properly. Check the inside of the machine for any foreign objects (see #3 above).
5. The machine might not be emptying between portions of the cycle. After the wash cycle, see if it is draining by either checking for water coming out of the drain hose or by opening the machine before it should start filling up for the rinse cycle.
6. Machine could be overloaded. Or loaded with extremely dirty dishes. Or with foods that are hard to clean like grits or oatmeal.
7. The machine could be improperly loaded. Bowls or platters blocking the spray. Tall objects like glasses and jars should not be loaded into the corners of the racks. The corners do no get a lot of spray and tall items can end up dirty.
Very common problem is soap build up in these machines. Try putting it into a wash cycle with no dishes, and no soap. Let it wash for about 5 minutes, and then open the door. If you see alot of soap suds, then soap build up is the problem. Try doing a couple loads with no soap, and no dishes, and throw a cup of vinegar into the machine halfway through the wash. Repeat as necessary. This should solve your problem.
My model is simillar Cheri's. Every couple years I have to remove the plastic spray bars. They are held on by a simple torque screw. Once removed you will see debris plugging many of the holes. I have found this on all 4 of my spray bars. This debris prevents the right amount of water in the wash and rinse cycles. The upper spray bars seem to be the worse. This explains the trouble most folks have with glasses in the upper rack. Also check the docking station. You will fiind it along the back wall of your unit. The plastic tubes on the backside of each rack will slide into a hole in the docking station. After a few years the rubber seal in the docking station will be worn away. Once this happens, it prevents the correct water pressure to the upper rack. The replacement part snaps into place and cost about $25.