Question about Maytag Neptune MAH5500B Front Load Washer

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Neptune washing machine will not lock

The door on my Maytag Neptune washing machine will not lock so spin cycle inoperable.

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  • buggoff Aug 10, 2008

    Same problem...no solution...furious...a machine this expense should not be broke!

  • Anonymous Aug 11, 2008

    Same problem but a MAH3000 model (older) washer.

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1 Answer

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  • 639 Answers

Dear raghar73,
ngfam at you service!

The Neptune is discontinued due to to many defects in design!
You can not fix this problem your self!!!

This sounds like it will only fixed by service then you will be happy again!!

Yes sounds like you need service!
Call A&E Factory Service /They service nation wide
And are available 24/7 for making appointments!

If the appliance is 10 years old or more,it may make sense not to invest any money to fix it!
Happy to assist you,
Neil

Posted on Aug 26, 2008

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1 Answer

My neptune washer stop working. has power but doesnt cycle. shows a FL code. cycle i mean as spin to start washing


FL means that the door isn't locked properly. Make sure that its locked tightly and restart the cycle

Feb 16, 2011 | Maytag Neptune MAH5500B Front Load Washer

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Is your door lock light on when machine is in use? I am having the same issue as you and I believe it is because my door is not locking during use.

Apr 17, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Maytag Neptune Washer, Model: MAH5500


The problem is with your door lock set.You may need to
replace it.If your lock is faulty the washer wont begin its
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1 Answer

I HAVE AN OLDER MAYTAG NEPTUNE FRONT LOAD WASHER MOD# MAH3000AWA. I AM HAVING TROUBLE WITH IT, IT WILL NOT DO THE FINAL SPIN CYCLE IT SPINS WHEN IT WASHES, AND RINSE CYCLE, BUT THE FINAL CYCLE IT JUST...


Maytag Neptune defective door latch wax motor update
by: Anonymous

The older Neptunes, such as the 2000 Stackers, MAH3000, MAH4000 and the MAH5500A series had some issues which I am sure Maytag has corrected these issues in the newer machines...

There are thousands who have been burnt by the door latch wax motor failure. What happens is the machine will stop spinning because the door latch will fail to lock. Deep inside it is caused by the mechanism that locks the door. The wax motor will draw too much current and damage the control board by burning a resistor (R11) and a triac (Q6).

However, if Neptune owners know to replace the door latch wax motor they can prevent the control board failure from happening. Please tell everyone you know about this important fact.

The older Neptune’s also have a couple additional issues such as the moldy door boot and the reliability of the motor / motor control board. All three of these issues were involved in the class action lawsuit a couple of years ago. See http://www.neptunewaxmotor.com for more Neptune information.

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Maytag Model # MAH4000AWW Neptune Front Load Washer Problem: Door will not lock. All cycles during wash work except the spin cycle.


Clean out your filter after ref. to user's manual. Try some WD40 on the door mechanism (on machine), lock & unlock door 5 or 6 times while machine is off.

May 10, 2008 | Washing Machines

1 Answer

No Locked Light


does the washer actually go into high speed spin? if not the wax motor in the door lock may be no good. that would prevent the door from locking and the indicator on the display would not light.

Aug 03, 2007 | Maytag Neptune Washer

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