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The Dell 926 printer is an All-In-One model that you can use as a printer, scanner and a fax machine. When the printer becomes unresponsive there may be a communication problem between the printer and your computer. To correct this type of problem you need to first verify that the USB connector cable is not malfunctioning. You can do this by resetting the communication settings between the computer and the printer. y1Press the "Power" button to turn off the printer. Unplug the power cord from the electrical outlet or the power strip.
Disconnect the USB connector cable for the printer from the computer.
Turn off your computer from the Windows "Start" menu or by pressing the "Power" button.
Plug the USB connector cable back into a USB port on the computer.
Plug the power cord for the printer back into power strip or electrical outlet.
Press the "Power" button to turn on the printer. Press the "Power" button to turn on your computer.
Printer connection cables are not always included; this is something to watch for when purchasing new printers.
As an example, Lexmark sells a USB (2meter) cable for use with their printers. It has a Type A connector on one end (connects to computer) and a Type B connector on the other end (connects to printer).
Disconnect one end of the cable and then reseat it
ensuring the cable is firmly seated into the USB port. If the USB cable
is plugged into a hub instead of directly into the computer, connect the
USB cable directly into the computer.
Repeat step one to reseat the cable on the other end. There
shouldn't be any resistance when connecting the USB cable to the
device. If the cable does not easily slide into the device's port, look
at the end of the connector. The shape of the connector should match the
port on the device.
All USB cables will have a USB icon on one side. The side of the cable
where the icon is situated is different than the other three sides.
Icon on USB Cable
Shape of the USB Connector
If there is still no communication, then it may be necessary to try a different USB cable or a different port on the computer.
Make sure the correct USB cable type is being used.
HP and other companies will quite happily sell you one but you will pay a premium price for it. You can also just buy any replacement power cord for a pc for a few dollars. The usb cable is also just s a standard item. If you can buy them locally you should get both for under $10 instead of being cloers to $50 from HP. I've run across both in dollar stores and computer shops.
The only thing you have to watch for when you buy a replacement is making sure the printer usb cable has the correct ends. One end that plugs into the computer is a standard USB connector and the printer end will either look the same or will look like a doghouse shape (seenon end). Just look at the printer before you go to the store and you should be fine.
There are various types of USB cables for various purposes.
You need to look at the USB connector on the printer and the computer.
The USB connector on the computer will be a female connector approx 13mm x 5mm and have 4 contacts on one side.
The printer USB connector most likely will be a female connector approx 9mm x 7 mm and two corners have a small chamfer.
The printer cable will most likely be 4 pin USB A male to B male type.
It is either a usb "A" connector which is the squarish side of the usb cable and the flatter "B" connector is the side that goes into your computer's usb jack. Some printers, like yours also still use a parallel port which is a Centronics big, wide rectangular connector that connects to the printer side and the other end is a DB25 parallel connector than goes to the parallel DB25 printer jack on your computer. You must have at least one of those cables but you only use one or the other. The usb will be configured to a usb local printer port or the parallel will use the LPT1 port. HP.com will provide you with a quick install brochure with pictures for you to see. post back if you need more help! Steve Medley