Question about Dymo LabelWriter 400 Thermal Printer

6 Answers


Hi all

Pls can somebody help, my new dymo ran out of paper for the first time then now after installing a new roll of labels only prints half alabel then thinks its out of paper and front light flashes, ask to re-print it just pushes out half a label etc. Pls help as im going to hrow it out of the window

Thanks xx

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  • Anonymous Aug 21, 2008

    Dymo Labelwriter 400 worked perfectly on MS XP OS, with 99016 labels. Used all the roll and put in new roll 30258 and the printer only prints half the label and continually reports it is out of paper.....
    Tried installing updated driver... same result
    moved labels closer to the left hand side of the printer so that the perferations between the labels were lined up... same result
    tried different label setting so that the printer thought the labels were longer and might print the whole text on the shorter label... no success

  • brijal__pate Oct 09, 2008

    Please anybody help. I have same problem of paper out.

  • Anonymous Oct 17, 2008

    same problem I was used Large add label. It was ok. Now I refill a standard add label. The printer shows me "out of paper". .........

  • needfixednow Dec 20, 2008

    I am having the same problem with the DYMO Duo...only it's December and you all have written these in luck with solutions. this sucks...I'm about to pull my hair out!

  • Anonymous Jan 07, 2009

    Printer thinks its out of paper, although it's still fully loaded. Won't print at all.... help pls !

  • dixie1471 Apr 24, 2009

    Looks like that without the silly barcode prints on the back then we have no chance. Dymo want the label sales aswell as the printer sales. Damm!

  • Anonymous May 06, 2009

    My Labelwriter 400 has not been used for quite some time and now he gives me all the time: out of label

  • DamnDYMO May 11, 2010

    Wasn't their some EU ruling with regard Printer Manufacturers and chipped Ink Cartridges. I think EU Competition Laws need to be invoked ;)


6 Answers

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New versions of the Labelwriter 400 (original and Turbo) do not take Generic Labels. It is an issue with the firmware Dymo have installed - it will only reDYMO THINKS ITS OUT OF PAPER .... - labelwriter400.jpgad the genuine labels made by Dymo. currently there appears to be no work around to solve this isses.
The Dymo OEM labels have lines print on the back, if you use labels without these lines, the printer gives an "out of paper" error
The only printers in the Dymo Range that will take our generic labels are the Dymo Twin Turbo and the Dymo Duo (both the more expensive from the range).
Dymo have only made this change in the last 6-8 months, old 400's will work with cheaper generic labels

Posted on Apr 14, 2009

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Hia I had this problem for a while and I unplugged it from the computer for 30 seconds and replugged it and it printed. Just be careful to CLEAR THE PRINT HISTORY!!!

Posted on Aug 30, 2011

  • huynhmh84
    huynhmh84 Dec 03, 2012

    Awesome, worked great, thanks!


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Had the same problem after replacing the labels.. After many unsuccessful attempts, had a breakthrough.
I placed the labels tightly close to the right border.. worked like a charm. The blue light stopped blinking and printing running smooth.

Posted on Jul 01, 2012

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I had the same problem with my LabelWriter Duo on my Mac OS X 10.10.5 (Yosemite). Print queue wouldn't clear "out of labels" error message after changing label rolls. I used Dymo brand labels. Unplugging and replugging the power cable and the USB cable did not work. Rebooting my system did not work. This worked: opened System Preferences > Printers and Scanners, deleted the LabelWriter driver from the sidebar list, added a new instance of the LabelWriter driver and attempted printing again. The error was absent from the new print queue and printing resumed normally.

Posted on Jan 24, 2016

  • Linda
    Linda Feb 01, 2016

    THANK YOU SO MUCH! This worked perfectly! I tried everything imaginable and was about to pull my hair out! You saved the day (and my hair)!


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I had similar problem. Dismantled printer and cleaned all connectors and sensors. Then discovered that the "Genuine Dymo label paper" was a bad batch. The black timing marks were missing in a central portion of the label roll.

Posted on Jul 10, 2012

  • avonremote
    avonremote Jul 10, 2012

    I had similar problem. Dismantled printer and cleaned all connectors and sensors. Then discovered that the "Genunine Dymo label paper" was a bad batch. The black timing marks were missing in a central portion of the label roll.

  • Ramin Shahinfar
    Ramin Shahinfar Jan 11, 2015

    thanks it work


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Just remove and reinsert the front cover - it fixed it for me for a brand new Dymo printer.

Posted on Mar 26, 2012


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The print is faded at the bottom of the card

If the problem started when you changed label rolls, the problem is most likely the newly installed label roll. In the picture below is an extract from the Dymo Users Guide going over print quality issues.


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Dymo LabelWriter 450 Twin Turbo - Until recently worked fine from both sides. Suddenly, no longer printing from left - prints half a label, then stops, then error message says Out of Paper, the blue light...

See if it still happens using a fresh label roll. From the Dymo 450 User Guide the common causes of poor print quality issues.

Poor print quality is most frequently caused by one of the following:
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Dec 02, 2012 | Dymo LabelWriter 400 Thermal Printer

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Aug 27, 2009 | Dymo LabelWriter 400 Thermal Printer

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OK! The first time you tried to print ON THE LEFT SIDE, without anymore labels there, there was a "pending" error message in the print queue. This typically cuts off all furtther printing, as all subsequent requests are "behind" it in order or priority.

To fix this, open the Dymo Labelwriter "Printer" dialog box (double-click it on the tray or go to "start / control panel / printer and faxes" - then double-click on "DYMO LabelWriter Twin Turbo". Once open, you'll see a list of "failed" print requests. Somewhere in there you'll find the one with the "laserwriter output" out of paper message. Select that and cancel or delete it.

If this was the problem, all your attempts will now print (make sure you have enough postage paper in, and you'll have extras you can use, I'm sure!

Hope this helps.

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