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When you insert a new simcard for your phone you should get all the internet and MMS settings sent to your phone, and then you install them.
Go on to the internet settings then click "profiles" and then the menu key and then "Edit". Check that everything there is looking okay, especially check the bottom option called "Access point", if this says the old network then click it and change it to the default network you are currently on.
This worked for me, but if it doesn't help I suggest taking your phone to the Orange shop and getting their oppinion on it.
SMS (texting) and Chat are generic terms for two different means of communication from your phone.
When you "text" the message is sent to the receiving phone much like a regular phone call "over the air" cell to cell....It has nothing to do with the internet. When you chat you are using a software program and the internet to transfer the information from one phone to another. The term "chat" suggests yes you have to have an internet connection and will probably need a data package from your carrier as well.
Are you still attached to a Sprint account? Or are you with another provider? If you are with another provider, you may not have the options of using the phone that Sprint provided ie. intrnet access or things like picture mail options. I know this occured with me when I used my Samsung device on another provider. I had to do a flash and only text and dialing out works on another provider. If it is still attached to a Sprint account then you should be able to call Sprint technical care and resolve your internet issue. But by the sound of it you are on another provider.
this may help all those who are with Orange. Go to the Orange website. Click on the Help and Support tab. Search for `MMS`. You will see the option that will help you and orange will send you an update via text message and the problem will be solved in seconds. I needed to do this to both use the internet and send MMS messages.
I don't know whether the other networks have the same set-up, I would think so as this one seems to work really well. I still don't see why you would need to do this in the first place, clearly it is a problem that lost of people are having.
I simply uninstalled some Applications Softwares I downloaded from the internet. After which the problem was solved. I was able to send sms yet again. I later installed the Softwares I had uninstalled and my phone is back to normal.