Question about Compaq Presario 700 470024-192 Notebook

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When i install audio driver it shows "could not find the media device for this driver.

Compaq 752tu sound driver not installing

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Hi,

You would have mentioned the OS installed in your notebook and also posted the exact error message while installing the Audio driver.

Anyhow, if the OS is Vista, make sure that you are installing the driver from the below URL:

http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-58992-1&lc=en&cc=us&lang=en&os=2093&product=3661060&dlc=en

If it is XP OS, then you have to install two drivers for audio.

First, download and install the Microsoft UAA driver from the below URL:

http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&dlc=en&lc=en&softwareitem=ob-47284-1&jumpid=reg_R1002_USEN

After that download and install the Audio driver from the below URL:

http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&dlc=en&lc=en&softwareitem=ob-49193-1&jumpid=reg_R1002_USEN

Please reply if you need more information on this.

Hope it will work for you!

Posted on Aug 09, 2008

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  • 395 Answers

If you have XP, please install KB888111 first
http://support.microsoft.com/kb/888111

Posted on Aug 09, 2008

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