Question about HP Photosmart 3310 Printer

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Scan head disconnected

Scanner was jamming, opened it up and now the scan head is disconnected from the belt. How to reattach please ?

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Chk this link it will help you....

http://fatrcat.com/hp7100/scanner.html

Posted on Aug 09, 2008

  • Legin Varghese
    Legin Varghese Aug 09, 2008

    if think the solution was helpful please rate fixya.


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1 Answer

Unable to init see troubleshooting and routine maintenance chapter in user's guide. Please help me!!!


1. Check for foreign objects, such as a paper clip or scrap of paper, inside the machine.
Disconnect the machine from the power outlet and open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.

2. If the error continues to appear, move the print head and examine under the print head.

NOTE : The images shown below are from the representative product and may differ from your Brother machine.

2-1.Disconnect the Brother machine from the poweroutlet.
2-2.Open the scanner cover by pulling up on the lower right corner of the cover.

2-3.Check the print head's position.
In the example photo the print head is positioned at the left hand side of the platen area.
2-4.Gently move the print head to the center.
Examine under the print head. If anything is found, remove it.
Close the cover and reconnect the machine to the power outlet.

Feb 20, 2014 | Brother DCP 115C All-In-One InkJet Printer

1 Answer

The message window says "scanner


There is a PHYSICAL "tie-down" mechanism (compare to a seat-belt in an automobile)
that prevents the scanner-head (or the occupant of the vehicle) from moving during transport.

Unlock that mechanism (open the seat-belt).

Jun 15, 2011 | Samsung SCX 4521F All-In-One Laser Printer

1 Answer

Clean enable 46 error i seen in my brother 295C, can u help? How i solve it?


Follow the steps listed below:
  1. Check for foreign objects, such as a paper clip or scrap of paper, inside the machine.
    Disconnect the machine from the power outlet and open the scanner cover by pulling up on the lower right corner of the cover. Look inside the machine and remove any foreign objects. If you see jammed paper or another item inside this area, gently pull it out and then close the scanner cover securely.

  2. If the error continues to appear, move the print head and examine under the print head.

NOTE : The images shown below are from the representative product and may differ from your Brother machine.

2-1.Disconnect the Brother machine from the poweroutlet.
2-2.Open the scanner cover by pulling up on the lower right corner of the cover.


565_bhmini1.gif
2-3.Check the print head's position.
In the example photo the print head is positioned at the left hand side of the platen area.


jam3.gif
2-4.Gently move the print head to the center.

Caution Be careful not to force the print head to move.
If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us".

jam6.gif


2-5.Examine under the print head. If anything is found, remove it.

jam7.gif Hint Use a flashlight if necessary to check thoroughly.


2-6.Close the cover and reconnect the machine to the power outlet.

If the message continues to appear on the LCD, the machine will require repair.


Note Please contact Brother Customer Service from "Contact Us".

Mar 07, 2011 | Brother MFC295CNAll-In-One InkJet Printer

2 Answers

Had paper jammed - removed jammed paper - but nerror light still on


Before you can clear a "PAPER JAM" or "PRINTER JAM" error, you must locate where in the unit the paper is jammed.
First, unplug the machine for safety and disconnect the telephone line. Next, follow these instructions based on where the paper jam is located.


Paper is jammed inside the paper tray:
  1. Pull the paper tray out of the machine.
3-ug-1621.gif
  1. Pull out the jammed paper to remove it.
3-ug-1732.gif
  1. Reload the paper in the paper tray.

  2. Reinstall the paper tray.


Paper is jammed inside the machine:


  1. Remove the jam clear cover on the back of the unit. Pull the jammed paper out of the machine.
chap1230.gif
  1. Re-insert the jam clear cover.

  2. If you can not pull out the jammed paper, lift the scanner cover from the right-hand side of the machine until it locks securely into the open position.

  3. Remove the jammed paper.


    3-ug-2033.gif

  4. Check the print head's position. In the example photo the print head is positioned at the left hand side of the platen area.

    scr1.jpg


  5. Gently move the print head to the center.


    scr2.jpg

    Note Be careful to not force the print head to move.
    If the print head is positioned at the far right hand side, you cannot move it. Please contact Brother Customer Service from "Contact Us".



  6. Examine under the print head. If anything is found, remove it.

    scr3.jpg

    Note Use a flashlight if necessary to check thoroughly.





  7. Lift the scanner cover to release the lock. Gently push the scanner cover support down and close the scanner cover.




    3-ug-21.gif


  8. Reconnect the power cord and telephone line.

Note To prevent paper jams, do not put multiple kinds of paper in the paper tray at the same time.

If the message continues to appear on the LCD, the machine will require repair. Please contact Brother Customer Service from "Contact Us".



Thanks for using fixya......

Oct 26, 2010 | Brother Printers & Copiers

2 Answers

Brother 130c print unable 50


Solution #1 is absolutely spot-on from adnanbhatti, copy the link into your browser to be able to see the photos of the printer and how to slide the print head:
http://welcome.solutions.brother.com/BSC/public/us/us/en/faq/faq/000000/000500/000065/faq000565_013.html?reg=us&c=us&lang=en&prod=dcp130c_all&Cat=11

When I slid the print head over as specified, I found a little crumpled paper fragment soaked with ink. Pulled it out.... I turned on the printer, it ran a cleaning cycle automatically, and started printing just fine!

Aug 18, 2009 | Brother DCP 130C All-In-One InkJet Printer

1 Answer

Paper jam


For this and any other print jam problems try this;
Open the scan bed tray and push down the button at the front (scan bed tray open switch)
I found if your print jam occurs and you go through this procedure, the jam clears itself.
With the tray still up and switch held down, try and print something.
See how far the paper goes through the print cycle before jamming. If it jams when it reaches the print head...clean under the print head and try again.

Hope this helps

Mar 17, 2009 | Brother Multi-Function Center MFC-665CW...

1 Answer

37,004,40:45998 fault code the printer is dead any suggestions? also someone locked the scan head with the transport lock on the side of the scanner then ran the machine. This jammed the scan head of...


There are very very few parts spared for that feeder.
You can try looking up The Parts Drop on google, but I don't know if they carry any parts for that scanner.

Nov 12, 2008 | Xerox WorkCentre C2424DN All-In-One Laser...

2 Answers

Initialize printer


I have had this problem on numerous times over the last five years. The way i have cleared it is to remove the plastic cover covering the buttons by gently lifting with a small screwdriver. Then tug at the buttons especially the scanner button to release it as it sometimes seems to gets caught. I also turn off the machine at this point from the power source for about 10-15 mins restarting after this time this generally clears the jam. I have also on the odd occassion uninstalled the software and reinstalled it, mind you it has taken a day on one occassion to clear the jam.

Oct 07, 2007 | HP PSC 2210 All-In-One InkJet Printer

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