Question about Brother MFC 3420C All-In-One InkJet Printer

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Only black prints

I have installed new cartridges twice but only the black ink prints. I have checked the cartridges and ink flows from them when placed on paper but when printing test pages, only the black ink prints. If I try to print a photo, it prints in a faded yellow/greyscale with horizontal lines through it.

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It will only get worse. Do a google search and you will find out the print head is defective. After a multitude of complains, Brother has a more reliable print head for a fix. I'm not fixing mine. I've already invested too much in ink because of the auto cleaning it is programmed to perform.
A built in print head vs. a printer that has the ink tank and print head combined sounds like a good idea. The ink tanks are cheaper because they don't have the electronics built in and you only replace one color at a time. The problem is the print head clogs after several ink tanks have gone through them. Now, instead of paying $40 for a new ink cartridge with built in print head, you are paying for the ink that is wasted by all the required automatic cleanings, and eventually taking the printer to the repair shop for a new print head (parts and labor average $150) that may fail at any time.
My advice is to avoid any further headaches and buy a HP. Don't rely on good reviews, Consumer Reports rated this model a best buy.

Posted on Nov 26, 2008

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