I have installed new cartridges twice but only the black ink prints. I have checked the cartridges and ink flows from them when placed on paper but when printing test pages, only the black ink prints. If I try to print a photo, it prints in a faded yellow/greyscale with horizontal lines through it.
It will only get worse. Do a google search and you will find out the print head is defective. After a multitude of complains, Brother has a more reliable print head for a fix. I'm not fixing mine. I've already invested too much in ink because of the auto cleaning it is programmed to perform. A built in print head vs. a printer that has the ink tank and print head combined sounds like a good idea. The ink tanks are cheaper because they don't have the electronics built in and you only replace one color at a time. The problem is the print head clogs after several ink tanks have gone through them. Now, instead of paying $40 for a new ink cartridge with built in print head, you are paying for the ink that is wasted by all the required automatic cleanings, and eventually taking the printer to the repair shop for a new print head (parts and labor average $150) that may fail at any time. My advice is to avoid any further headaches and buy a HP. Don't rely on good reviews, Consumer Reports rated this model a best buy.
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Try removing the colored cartridge and see if it will print. Also on your print settings try to see if you can select print using black only. next look at the black cartridge and see if ink is flowing or if there are any blots or clots that would stop the ink.
I have used the printer series that you have for years, and once in awhile, I get a new cartridge that won't immediately print. Often, there is just a bit of dried ink residue on the print head, and that won't allow the cartridge to work correctly.
Some simple things to try are :
1) Remove the black cartridge. and take a damp paper towel and gently swab the print head area. Next, apply some pressure to the sides of the black cartridge, until you see black ink oozing out of the print head. Repeat if needed. Once the ink starts flowing, blot off the excess, and install the cartridge.
If you can't get ink to flow, then the cartridge might be bad. Most of them have an expiration date on the packaging.
It's like the ink is not flowing at the nuzzle! To check this you take some tissue paper, fold it so that is is a little padded. Press the black ink cartridge nuzzle (this is the bottom part where the ink comes from) on it. If black in is flowing well, the tissue ahould come out blotted with black ink. If it does not, it means either the ink is blocked or the is finished. Try this with every black ink cartridge you want to test.
If see the blot of black and the problem persists, clean the "electronic" contact side of the cartridge with tissue soaked in a bit of methylated spirit. Do the same to the area it makes contact with inside the printer.
Before you replaced the ink cartridge, did you let the ink in the previous cartridge run completely dry? If you did, then the printer heads are completely dry and it will take awhile for ink to start flowing again.
If there are a compatiable black cartridge
replace this cartridge with your old empty cartridge and print a test page (don't mind about printing of black )
If speed is correct,
then replace the black cartridge with another new cartridge.
(some time compatiable black cartridge not work properly to flow ink)
microsoft logo is in colour and so its printing while everything else on test page is black so its not printing.
the problem is common.you need to do automatic deep cleaning for the ink flow to start once you install new cartridges.go to printer maintanance option and click the option deep cleaning .it will pull out the ink in printer head and it will start working.sometimes also requires cleaning twice.
thanks and do not forget to accept the solution.
Try these steps after these if you face the same problem then you need to get the cart exchanged as it may be defective as Lexmark cart comes with 6 months warranty ...
# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel. # Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right). # Continue doing this until it looks clean. # Then dab the cartridge on the towel to make sure the ink is flowing. # Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.
1. Look for a shiny piece of metal underneath the contacts at the back of the carrier. 2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.
# Reinstall the cartridges, making sure you snap them correctly into the printer.