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DVD Rom malfunction

Hi. i got an ACER Travelmate 2430 which is about 2 to 3 years old. I just have it re-formatted. My problem is - its DVD rom which is a Philips SDVD8441 is malfunctioning, it sometime is ok but most of the time, it is some sort of jammed. It won't open. I have to re-boot to open. But it read OK. Do I have to replace it or it need some sort of installing, or what Thanks in advance to you guys.

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  • July88 Aug 10, 2008

    Actually, I very seldomly use the drive and even the computer, however I appreciate your very fast response & advice. I'll try it. Thanks a lot, guys.

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  • 327 Answers

Welcome to fixya


if your computer is that old and you use the drive alot this could be you need a new drive but i would try tu update all the drivers first might just be a glitch in the driver ....

hope this helps you out

Posted on Aug 09, 2008

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1 Answer

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Hi,
You need the specific firmware driver for the dvd-drive.
Go to My Computer and right click on the disk drive icon, then click properties, then click the Hardware tab. Look in the list for the model type/number and then enter that (exactly) into Google, followed by the word 'driver'.
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Good luck Anir

Season's Greetings from Fixya!

Chris (ziraffa)

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