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How do I install my Logitech webcam? My niece uses Yahoo Messenger, but when I tried to install it, my home page chanaged to Yahoo and numerous popups appear daily.

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Hello,

Let me explain the procedure on how to install the Webcam.

Procedure is same for all Brand Webcams.

First disconnect the Webcam from the Computer. Insert the Webcam driver disks and follow onscreen steps to complete the installtion.

In between the installtion, it will ask you to connect the Webcam. There you have to connect the Webcam, then small installtion will run and Cam will be ready to use.

If it won't ask you to connect the Webcam, then after completing the installtion you can connect the cam.

Comming to the Home page and POPups issue.

While installing the Webcam driver by following the onscreen steps, somewhere there will be checks for "Set Yahoo as home page" or "Install yahoo or Google tool bar etc" you have to uncheck all those kind of things while installing the driver software.

Anyhow, I will also provide steps on how to change the Internet explorer home page and Block POPups.

Here are the steps to change the Home page of Internet Explorer:

1. Open Internete explorer.

2. Click on Tools Menu--Internet Options.

3. Under Homepage, Enter the Website you want to set as default and press Enter (Eg: www.google.com)

4. Click Apply--ok

To block the POPUPs:

1. Open Internete explorer.

2. Click on Tools Menu--Internet Options.

3. Click on Privacy Tab

4. Check box for BLOCK POPUPS

5. Click Apply--Ok.

Hope that helps you!!

Reply if you need more information.

Posted on Aug 09, 2008

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My logitech webcam won't work in msn messenger....in messenger when i try to make a video call...it says I need to buy or install a webcam? what's the deal? heeeelp


Hi Marilyn,

Have you installed the Logitech Quickcam program? If you did then open the application and select the instant messenger(i.e. MSN, SKype, Yahoo) that you will be using the camera.

If you have note yet installed the Logitech Quickcam application then I suggest you disconnect the webcam and run the software first.

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Hi i have a logitech quickcam 500 when i connect to yahoo messenger ican see people im calling but they get a still picture of me and the thumbnail picture of me on my screen turns white thank...


Make sure the webcam functions in the logitech Toolbar using the Video setting in the Quickcam menu
Check you have at least version 9 of the Microsoft DirectX program installed
Check your settings out
Plug in your webcam and visit this site - Hit 'Allow' in the top window and check your cam in the left hand panel.
Do not proceed if the camera fails to work here, but concentrate on your webcam software / drivers

http://www.testmycam.com/

Having proved your cam is working ,you can configure it to Yahoo Messenger 10.

COMPATIBILITY WITH YAHOO MESSENGER

You MUST use Internet Explorer to visit this page, with your webcam plugged in, to check compatibility and automatically download the latest webcam control. Make sure your webcam broadcasts on this page before moving on

http://help.yahoo.com/l/us/yahoo/messenger/messenger10/webcam/mstacamtest.html

CONFIGURE SOFTWARE
Its good practice to disconnect and re-connect your webcam before you start - if you have been using it elsewhere the Yahoo software may have difficulty in locating it. Mine, I just unplug it from the USB and plug it back in, if yours is integral with the computer you will have to re-start the computer, use a keyboard shortcut or disable / enable the webcam from the Device Manager.
Of all the chat programs, Yahoo is the most painful software to set up but if you follow these instructions you should be ok.

INTERNET CONNECTION
Webcam connected
Open messenger - on top toolbar. Left click ( > ) Messenger > Preferences > Connection - Select 'no proxies' or 'connect direct to the internet' depending on the version of messenger you have
make sure your internet connection and country are correct in the lower two boxes > Apply > OK

TESTING
> Messenger > My webcam - the warning panel will launch, click 'OK' and your webcam will start. You should be rewarded at this stage with your happy smiling face.

SET WEBCAM DEFAULT
With webcam still running > Messenger > Preferences > Webcam Broadcast > Camera Source - set your webcam as default using dropbox. > Camera Settings - adjust settings to suit. > Apply > OK
Take a note of any additional software, if you have multiple choice for Camera Source, you may wish to uninstall any redundant webcam software later to prevent conflicts

AUDIO
Open Video and Voice - run through your default equipment and make a test call - click OK

PERMISSION OPTIONS
> Messenger > Preferences > Webcam - make your default equipment selections and who you will allow to view you > Apply > OK

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You might receive the "Sorry, no webcam was found on your system" error for any of the following reasons:
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  • You have a webcam installed, but it is not plugged in to your computer.
  • Another application is using your webcam. Close the other applications and try again.
  • Other applications might have crashed or not released the camera. Try rebooting your system.
  • Your camera might not be installed correctly. Try reinstalling your camera.
  • Yahoo! Messenger is using the incorrect camera device. Try changing the camera source.
  • Your camera might not be configured correctly. Try configuring your camera.
  • Your camera is not compatible with Yahoo! Messenger. Take the webcam compatibility test.
Where's the Contact Customer Care button? With so many improvements to Messenger since the version you're using (lots more features and reliability), we figured you're ready to move up. So get your upgrade and with the new version, rest assured if you have questions, you’ll find that friendly button on its help pages. Thanks for helping u....

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