Question about Computers & Internet

6 Answers

I have a new Gateway computer with Microsoft Vista. My Windows installer program I think has problems in the registry. I can not install or remove any programs as the installer "locks up" I have tried system restore and that will not work. I have even tried "RegCure" which scans the system but also locks up once assigned to fix the errors. Is there a way to fix my Windows Installer without reloading my operating system?!

Posted by on

  • 2 more comments 
  • jniemec Aug 09, 2008

    Ok I tried this with no luck. CC Cleaner did install and run ok and "fixed" errors. But Windows installer still locks up when trying to uninstall or install a program. I wonder if there is a registry patch for this?

  • jniemec Aug 09, 2008

    I had already tried the Windows cleanup utility and it also locks up once running. Tried it again after you suggested with no luck. This is a difficult problem to fix.

  • jniemec Aug 09, 2008

    The Windows Installer on my Microsoft Vista operating system locks up when trying to install or uninstall any programs. I have tried CCcleaner which installed and ran ok but to no avail. I have tried System restore and it will not start. I have even tried Regcure which scans the system but also locks up once assigned to fix the errors.

    Is there a way to fix my Windows Installer without reloading my operating system?!
    I wonder if there is a registry patch for this?
    I had already tried the Windows cleanup utility and it also locks up once running. This is a difficult problem to fix, any suggestions.

  • jniemec Aug 09, 2008

    System restore will not start either. I have tried this numerous times. Are there any registry patches or safe mode things I should try before reformatting my hard drive? (I really don't want to do this....



    Joe

×

6 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Master:

    An expert who has achieved Level 3.

  • Master
  • 521 Answers

Reformatting the partition is little bit time consuming but garanteed option try this.

Posted on Aug 09, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 6,487 Answers

Did you try booting using the Last Known Good Configuartion?? If not try that one.

Posted on Aug 09, 2008

  • Mark Gil
    Mark Gil Aug 09, 2008

    Restart the laptop then press F5 or F2 on the keyboard so you can access the Boot menu then click on advance then select the option Last Known Good Configuartion and your computer will restore itself to the time that it was working fine...



    Hope that helps.........

×

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Novelist:

    An expert who has written 50 answers of more than 400 characters.

    Scholar:

    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 125 Answers

If your having problems installing software or programs with the new Vista windows, most installations of software will not work correctly with you authorizing the permission. The best way to do this is to explore the cd in my computer and find the setup, install or autorun file. Right click on it and Click on run as administrator.

Posted on Aug 09, 2008

  • Igor Ceke Aug 09, 2008

    Also with the Vista you need to make sure you receive and install all updates so that the functionality of your system can work correctly.

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 2,794 Answers

Your probably better off starting over by reformatting the partition and restoring windows if system restore isn't working.



Posted on Aug 09, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Sergeant:

    An expert that has over 500 points.

  • Expert
  • 395 Answers

System Restore should fix it - roll back to an earlier point in time when you did not have a problem.

Posted on Aug 09, 2008

  • Steve Si
    Steve Si Aug 09, 2008

    Some Vista PCs have a Repair function. Press F8 every half-second just before it boots and see if you have a repair option in the menu. Then choose keyboard and login. It should attempt or offer to repair the system.

    If that still does not work, the same menu may give you option to restore the original factory image. You may also be able to access the command prompt and copy any important files to a USB storage device.

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 13,433 Answers

Try ccleaner

www.ccleaner.com

Posted on Aug 09, 2008

  • 3 more comments 
  • Ekse Aug 09, 2008

    Do a cleanup with the program, it can also clean registry errors, then try uninstalling the program you wanted to uninstall originally. either from vista control panel or from the ccleaner.



    Thanks,

    Ekse

  • Ekse Aug 09, 2008

    you can also try



    Hold down the windows key and press R so the run menu pops up



    type in cmd and press enter



    in the shell window, type in

    msiexec /unregister press enter,

    wait a minute and type in
    msiexec /regserver press enter.

  • Ekse Aug 09, 2008
  • Ekse Aug 09, 2008

    Have you tried one by one? remove everything possible.



    Basically the installer would need to be cleaned, cleared out and returned to the original state, have you tried system restore?

  • Ekse Aug 09, 2008

    If you must have it working without a reinstall, I suggest takeing it to a local professional who can work at the laptop and fix the issue, I could probably fix it up in a hour or two.

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Gateway computer is extreamly slow. Could the processor be the problem?


A slow computer could be caused by a number of things - 1. Insufficient RAM (memory) - if your computer has less than 512Mb of RAM then increase it to at least 1Gb of RAM. 2. Registry problems - clean and repair the registry, it will contain unused registry keys. Use programs such as Registry Mechanic, Microsoft RegClean etc. 3. Uninstall/remove unused programs, this will also free up hard disk space. 4. Not enough hard disk space - swap file space may need to be increased if Windows hasn't been configured to manage it. 5. Install latest Windows updates. 6. Update virus definition files and scan computer for viruses, Trojans, malware etc. 7. Clear the Internet cache for faster browsing. 8. Hard disk maintenance is required at least once a month to keep it functioning efficiently. Run the following programs - Disk Cleanup - removes temporary files that are no longer used and to recovers hard disk space. Disk Defragmenter to make fragmented files into contiguous files and therefore the hard disk access is faster.

Feb 04, 2013 | Gateway 700GR PC Desktop

2 Answers

Is saying my windows is counterfeit even though i have product key label n now my computer has lost graphics n is mega slow plz help


Make sure that you only installed your Vista on 1 computer.
I've its on multiple computers installed, it becomes non-genuine.

Jun 21, 2011 | Microsoft Windows Vista Home Basic Edition...

3 Answers

Uninstalling problem of antivirus software


First.. install a different antivirus program while you are fixing this installation. Try microsoft security essentials or AVG.
Then.
Check your program files folder for any mention of Avast, and delete it.
Run a search for avast and delete anything you find.
Download a registry cleaner, I use CC Cleaner.
Run the cleaner and remove all the files it finds, run the registry cleaner and let it delete all the problems it finds .
IF you want to try with avast again, uninstall the other antivirus program you may have installed. then try with the Avast again

Aug 01, 2010 | Microsoft Windows Vista Ultimate with SP1...

3 Answers

Problem with DVD/CD ROM Driver. It wont load dvd/cd's.


BAD DVD
Windows 7
To resolve this problem on a computer that is running Windows 7, use the Hardware and Devices troubleshooter. For more information about how to open this troubleshooter in Windows 7, visit the following Microsoft Web site:
http://windows.microsoft.com/en-us/windows7/Open-the-Hardware-and-Devices-troubleshooter
Back to the top
Windows Vista
Click Start, and then click All Programs.
Click Accessories, and then click Run.
Type regedit, and then click OK. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane, click UpperFilters.
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 8.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
In the right pane, click LowerFilters.
Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
Exit Registry Editor.
Restart the computer.
Now go to the "Did this fix the problem?" section.
Back to the top
Windows XP
Click Start, and then click Run.
In the Open box, type regedit, and then click OK.
In the navigation pane, locate and then click the following registry subkey:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
In the right pane, click UpperFilters.
Note You may also see an UpperFilters.bak registry entry. You do not have to remove that entry. Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry. To do this, go to step 7.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
In the right pane, click LowerFilters.
Note If you do not see the LowerFilters registry entry, unfortunately this content cannot help you any further. Go to the "Next Steps" section for information about how you can find more solutions or more help on the Microsoft Web site.
On the Edit menu, click Delete.
When you are prompted to confirm the deletion, click Yes.
Exit Registry Editor.
Restart the computer.
Now go to the "Did this fix the problem?" section.
Back to the top
Did this fix the problem?
Windows 7
Click Start, click Computer, and then see whether the drive is listed.
Windows Vista
Click Start, click Computer, and then see whether the drive is listed.
Windows XP
Click Start, click My Computer, and then see whether the drive is listed.
Back to the top
Is the drive listed?
If the drive is listed, try to play or access a CD or DVD.
If you can play or access a CD or DVD, you are finished with this article.
If you cannot play or access a CD or DVD, you may have to reinstall some programs. Some programs might not be able to use your CD or DVD drive until you reinstall those programs. If the problem occurs again when you install or uninstall those programs, contact the manufacturer of the program to see if an update is available that solves the problem. Some examples of programs that might be affected are:
iTunes software by Apple
Nero software by Nero Inc
Roxio Creator software by Sonic Solutions
Zune software by Microsoft
After reinstalling your programs, if you can play or access a CD or DVD, you are finished with this article.
If you still cannot play or access a CD or DVD, please see the "Next steps" section.
If the drive is not listed, remove and reinstall the existing drivers.
Back to the top
Remove and reinstall drivers
If the drive is not listed, remove and reinstall the existing drivers. To do this, follow these steps:
Windows 7
Click Start, and then click Control Panel.
Click System and Security, click System, and then click Device Manager.
Note If Control Panel is in Classic View, double-click System, and then click Device Manager.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
When you are prompted to confirm that you want to remove the device, click OK.
Restart the computer.
After the computer restarts, the drivers will be automatically installed
Windows Vista
Click Start, and then click Control Panel.
Click System and Maintenance, click System, and then click Device Manager.
Note If Control Panel is in Classic View, double-click System, and then click Device Manager.
If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
When you are prompted to confirm that you want to remove the device, click OK.
Restart the computer.
After the computer restarts, the drivers will be automatically installed.
Windows XP
Click Start, and then click Control Panel.
Click System and Maintenance, and then click System,
On the Hardware tab, click Device Manager. If you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
In Device Manager, expand DVD/CD-ROM drives, right-click the CD and DVD devices, and then click Uninstall.
When you are prompted to confirm that you want to remove the device, click OK.
Restart the computer.
After the computer restarts, the drivers will be automatically installed.
See if reinstalling the drivers fixed the problem.
Now try to play or access a CD or DVD.
If you can play or access a CD or DVD, you are finished with this article.
If you cannot play or access a CD or DVD, you may have to reinstall some programs. Some programs might not be able to use your CD or DVD drive until you reinstall those programs. If the problem occurs again when you install or uninstall those programs, contact the manufacturer of the program to see if an update is available that solves the problem. Some examples of programs that might be affected are:
iTunes software by Apple
Nero software by Nero Inc
Roxio Creator software by Sonic Solutions
Zune software by Microsoft
After reinstalling your programs, if you can play or access a CD or DVD, you are finished with this article.
If you cannot play or access a CD or DVD, please see the "Next steps" section.
Back to the top
Next steps
If this method did not help you, you might want to use the Microsoft Customer Support Services Web site to find other solutions. Some services that the Microsoft Customer Support Services Web site provides include the following:
Searchable Knowledge Base: Search technical support information and self-help tools for Microsoft products.
Solution Centers: View product-specific frequently asked questions and support highlights.
Microsoft Product Support Newsgroups: Contact counterparts, peers, and Microsoft Most Valuable Professionals (MVPs).
Other Support Options: Use the Web to ask a question, to contact Microsoft Customer Support Services, or to provide feedback.
If you continue to have questions after you use these Microsoft Web sites, or if you cannot find a solution on the Microsoft Support Services Web site, click the following link to contact Support:
http://support.microsoft.com/contactus
Back to the top
More information
This issue may have occurred after one of the following situations:
You upgrade a computer to Windows Vista or install Windows Vista Service Pack 1.
You install or uninstall CD or DVD recording programs.
You uninstall Microsoft Digital Image.
You may see one of the following error messages:
One of the following error messages appears when you view the CD drive or the DVD drive in Device Manager.
Error message 1
The device is not working properly because Windows cannot load the drivers required for this device (Code 31).
Error message 2
A driver for this device was not required, and has been disabled (Code 32 or Code 31).
Error message 3
Your registry might be corrupted. (Code 19)
An "error code 39" error message.
A message that resembles the following appears in the notification area:
Windows successfully loaded the device driver for this hardware but cannot find the hardware device. (Code 41)

Feb 23, 2010 | Computers & Internet

2 Answers

Have a Toshiba Satellite Laptop A135 which has a cd/dvd rom drive burner that does not seem to be reconized by my system. Under CD/DVD drive in my systems info. it only lists my Magic Jack phone line. When...


Hi,
Please follow the steps below to resolve the issue...

Press the Windows Key + R (click on start-->Run) and type devmgmt.msc and press enter.

Device manager will open up.

Click the + sign beside DVD/CD Drives.

Right Click on the device listed under it and select Uninstall

Restart the PC and let the driver install automatically.

Check the issue once again.

Feb 03, 2010 | Toshiba Satellite A135-S2246 Notebook

1 Answer

Error 1316 occurred while down loading adobe 9.1 what is wrong. Wiil not let me down load any registry fix.


Hi upperroom50,


This message usually means a previous installation of a software is getting in the way of the new installation. It's kinda nutty that this would cause a problem, but we live in a nutty world. The fix is to download a free program from Microsoft that will totally and completely remove the old software. Then the new version can load unimpeded.

1. Download: Microsoft Windows Installer Cleanup Utility
2. Choose Save file option in the popup dialogue box
3. A File by name Msicuu.exe will be downloaded on your system
4. Run the Msicuu.exe application. This will install the program.
5. Run the Windows Installer CleanUp Utility file you just loaded (Start > All Programs > Windows Install Clean Up or C:\Program Files\Windows Installer Clean Up double click msicuu.exe
6. You will see window listing various applications.
7. Select the offending program, then click Remove. You'll see the warning box, select OK. The utility will remove all the parts of the program from your computer.
8. Restart your computer, then try loading the new version of the software.

Good Luck, and don't forget to leave a rating,

Thanks

Mark

Sep 17, 2009 | Microsoft Windows Vista Ultimate Edition

2 Answers

Do I need Gateway drivers for Vista Service Pack 1?


I think if you try to install vista you should be fine. just check the system requirements for vista to make sure your computer can handle it. If you have any special hardware devices then you might want to find any drivers for it and have them on hand just in case

http://www.microsoft.com/windows/windows-vista/get/system-requirements.aspx

Go here to check the system requirements

Dec 19, 2008 | Computers & Internet

1 Answer

Hp printer problems with vista


Hello, you will need to complete the add new hardware wizard, sometimes the drivers are corrupted and the wizard ends before all installation takes place (undertaker02 this is also for you) Do this:-Log on to your computer by using an administrator account.
2. Click Start, and then click Run.
3. In the Open box, type regedit, and then click OK.
4. Locate and click the following registry key:
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\LPTENUM
5. Right-click the registry key, and then click Delete.
6. Under Confirm Key Delete, click Yes.
7. Close Registry Editor, and then restart your computer.
When Windows XP restarts, it will detect the printer and install support for it. After the printer is installed, it will no longer be detected each time you start Windows XP.

Apr 28, 2008 | Microsoft Windows Vista Ultimate Edition

2 Answers

Acrobat Reader 8.1.1 cannot be uninstalled


ok..go to control panel, and remove ALL of the Adobe reader products, and start again.

got backup for that HP?

Feb 20, 2008 | HP Pavilion dv5020us Notebook

Not finding what you are looking for?
Computers & Internet Logo

Related Topics:

58 people viewed this question

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

102366 Answers

David Payne
David Payne

Level 3 Expert

14161 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...