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Just purchased a LG External Super Multi DVD Rewriter, 20X write speed. When I try to install the USB booster, I get an error message that says "Copy file failed." Each attempt to reinstall the USB booster gets the same message. I also tried it on two different computers so I don't think it is the computers. It looks like there might be a scratch on the installation disk. Is there a website that I can download the software without having to return the entire system to the store?

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  • hanska Aug 18, 2008

    I have bought the same product (GE20LU10) and the exact error message is:



    USB Booster program

    Copy file fail, you need reinstall it again!

    OK



    I have removed the folder C:\ProgramFiles\LG USB Booster and tried to

    install again, but the bad result is pesistent.

    /HansK

  • Anonymous Aug 23, 2008

    exactly the same for me.

  • Anonymous Sep 02, 2008

    I got the exact same issue. Anyone got an idea or solution?

  • Anonymous Sep 23, 2008

    I have also the external LG GE20LU10 DVD burner and I have the same
    problem with USB Booster on Win XP Home Ed. . I am searching for an
    solution in Google, that is why I found this page. I live in Germany
    and tried to install it on a small white Asus Eee PC 901 notebook from spain.

  • sandersarah Nov 20, 2008

    same problem here anyone found a solution or?

  • Anonymous Nov 24, 2008

    me too

  • Anonymous Dec 05, 2008

    dammed LG

  • Anonymous Dec 08, 2008

    same issue here on a Lenovo Laptop possibly due to old usb drives or drivers have not been made for laptops?

  • Anonymous Dec 08, 2008

    I have the same problem, could you resolve it or returned item back....

  • mcoligui Dec 28, 2008

    Just purchased a LG External Super Multi DVD Rewriter, 20X write speed. When I try to install the USB booster, I get an error message that says:Copy file failed. Each attempt to reinstall the USB booster gets the same message. I also tried it on two different computers so I don't think it is the computers.

  • btscotty Jan 06, 2009

    Exactly the same problem. It is not the computer

  • clb1572 Feb 19, 2009

    I have a LG external USB dvd-burner and evertime I try and install the Usb Booster App., I get the following message:
    "Copy file fail, you need to reinstall it again."

    Any ideas on how I can successfully install this app?

    Please reply to:
    clb@shore.net



  • Anonymous Apr 03, 2009

    i have exactely the same problem,

  • Anonymous Apr 18, 2009

    NL71 Said:
    The LG USB Booster (Hitachi-LG) software is poorly implemented and is easily upset if it finds any conflicting USB devices when it scans for the drive you want to use the booster for.

    Unplug all USB storage media except the drive that is intended for use with the USB booster software, then install (ignore the error mentioned earlier in this thread if it appears - it appears to be a problem with the updater.exe program) Next, run the "BoosterProgram.exe" which should be located in the "C:Program Files/LG USB Booster" folder.

    All being well you should now have the option to enable the USB Booster feature.


    Reply:
    I Have The Same Problem. But I Tried That And The ON/OFF Selection Was Set To OFF But I Cannot Turn It On Because It Is Not Selectable. HELP!!!

    http://tinypic.com/view.php?pic=53qvjb&a...
    My Problem Is IMPORTAINT.

  • rachit_goel1 Apr 23, 2009

    SDGF

  • simplymad May 11, 2010

    The first annoying problem is this site is a pain itselft as I had trouble posting to it.



    Anyway I bought an - LG GE20LU10 20x Speed External Super Multi DVD Rewriter with LightScribe - and it is utter rubbish. I get the same problem regard COPY FILE FAILED. I have restored my PC to earlier date, removed program and even took a five minute break but nothing got the lttle Bxxxxd working.



    I am never buying LG again - Life not good.

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The LG USB Booster (Hitachi-LG) software is poorly implemented and is easily upset if it finds any conflicting USB devices when it scans for the drive you want to use the booster for.

Unplug all USB storage media except the drive that is intended for use with the USB booster software, then install (ignore the error mentioned earlier in this thread if it appears - it appears to be a problem with the updater.exe program) Next, run the "BoosterProgram.exe" which should be located in the "C:\Program Files/LG USB Booster" folder.

All being well you should now have the option to enable the USB Booster feature.

Posted on Dec 14, 2008

  • NL71 Apr 21, 2009

    For those still experiencing difficulty regarding the USB booster software, I recommend, if if you have followed my previous suggestion without success, you contact LG/Hitachi technical support.

    My experience of their "USB Booster" suggests that they haven't made any serious attempt to ensure compliance with existing hardware and software standards.

    I don't use their USB booster software; instead, I accept that I have been mislead by the read/write speed value's stated for the external drive - I will think twice before buying an extrernal LG drive in future.

    The drive is functional regardless of the USB Booster software but you won't reach the advertised speed whether it is in place or not in my experience.

    I recommend ditching the apparently worthless booster software and live with the drive at it's basic maximum read/write speed under your exiting hardware.


    Reasonable hardware let down byineffective software....

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I got the error message "Copy file failed" too. As suggested, I started the program "LG USB Booster program" from the start menu. At first it was all greyed out and I couldn't select "On", but after unplugging the USB connector and plugging it in again, the buttons were enabled in the booster program. So I could select booster "On" and click "Execute". I don't know yet what difference it makes..

Posted on Aug 16, 2009

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I found the solution to be a combination of Solutions # 1&2. After unplugging my external driives, I was able to install the software, even though it gave me the same "Failed to Copy" Error. Upun executing the software in the folder, all options 'wer' greyed out. I unplugged the drive and plugged it back in and bam, options were there. Set to Yes, hit Execute and that was that.

I can't find and DVD-/+R's that are rated higher than 18x, but can verify that my burner runs at 18x with the discs I have.

Cheers

Posted on Nov 09, 2009

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Ok, first off, you are right. LG = Life not good. Their software CD is not the most user friendly, and the fact that the drive manual is the most general thing ever is quite hilarious.
here's how to fix the problem.
Install ALL the software provided on the CD. THEN go back and click USB Booster, for me, it still errors. BUT. Go to start -> all programs -> (you will see LG BOOSTER PROGRAM) -> click Booster program and there you go. For me, (at the moment) i am still unable to select if i want the usb booster on or off. but for some of you, it might work.

Thanks!
Anthony

Posted on May 26, 2009

  • anthonydaps May 27, 2009

    ... i couldnt fix it further. so my solution was ... drum roll please... upon calling LG support TWICE, and having them think of ways to solve my problem, (which they couldnt), and telling them that i will never recommend, nor buy their products again, i went back to the store returned it and bought a HP DVD 1040i TA DA!!
    it worked perfectly, yeah it's internal, but i plugged it in, and boom. i burned an audio cd in under 3 minutes. more than happy with the buy.
    I advise all of you to do the same! :)


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Just use nero, with lg's burning software i reach up to 5x or 6x, dont remember exactly, but nero lets you burn faster without using the booster program.

Posted on Apr 06, 2010

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