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I have a Compaq V2000 laptop that you have to push down on the heatsink to get the pc to start up. Sometimes it will stay on...sometimes it won't. If it does and you move the laptop at all, it will go off. I have removed the cpu and reseated it and then reset the heatsink but still the same problem. How can I get this to work right everytime without having to push down on the heatsink?

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Hi,

If you press and hold the heatsink area of the notebook, then the notebook turns on and there will be display. This clearly says that this is hardware problem.

Issue must be with the assembling of the notebook. Few parts might not have seated properly(motherboard, RAM etc). The only thing we can try is, disamble all the notebook parts and Assemble back.

You can find the service manual of your V2000 notebook from the below URL, which helps you in assembling process:

http://h10032.www1.hp.com/ctg/Manual/c00444244.pdf

You said that already you have reseated the processor. That means already you might have tried disamble and assemble process.

If you haven't tried it, then try now. If you have already tried it, then check your notebook warranty with HP from the below URL by entering your notebook serial and product number:

http://h20000.www2.hp.com/bizsupport/TechSupport/WarrantySingleLookup.jsp

Model, Product and serial number will be at the bottom of the Notebook on a white sticker.


If the notebook is under warranty, then you will get free service from HP to repair notebook. If not, you need to contact service center.

Regards,
SIVA

Posted on Aug 09, 2008

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Sounds like its defenatly the cpu. Perhaps it has a switch or sumthing to lock it in place when you put it in that you may have overlooked.

Posted on Aug 09, 2008

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