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Xerox phaser 8550 - no lcd display. tried switching off and unplugging and restrating. No success.

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  • noexit792 Aug 27, 2008

    I'm having the same problem with mine. The LCD display works some of the time, sometimes the display dim, and sometimes doesn't work at all.

  • fallan Oct 06, 2008

    Seems like the screen works and doesn't work as it pleases. Not sure where the loose connection is..Anyone have any ideas?? Thanks

  • vinbuzz Oct 31, 2008

    I have the exact same issue. I have been looking for a new lcd for the printer online i was told this was the solution. A new one is 500 and its not worth it. The printer is dated.

  • F4m1ly Feb 03, 2009

    Same here. Display is blank most of the time but occasionally when you can dimply make it out, but only until a button is pressed or status change causes a screen change then it goes blank. It's a great printer but I'd like to find a reasonably priced fix.

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I called and they are sending me a new one. The number I found for this is 877-571-7765 - You will need your serial number on the insude of the front flat - pull grey handle.

Posted on Apr 14, 2009

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Just got mine replaced by calling 877-571-7765. (There's something about a phone support charge on their main support line that this number seems to avoid.) Apparently, each printer is "entitled" to one replacement control panel module.

Posted on Jun 30, 2010

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It is a known issue. Just call with the serial number and they'll send a new one free of charge.

Excellent Customer Service for an out-of-warranty machine!

Posted on Nov 09, 2009

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Thank you, for posting the Xerox Phone Number 877-571-7765 - They sending me one free of charge!! 8/5/09

Posted on Aug 05, 2009

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Harttens solution was just what I needed. Got a great customer support person who new her stuff. New LCD panel is on its way.

Posted on Apr 27, 2009

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Is a known problem with the 8550 and lcd going bad. try calling xerox even if you out of warranty and tell them that this a known issue with this model and they may send you one free of charge.

Posted on Feb 03, 2009

Steven C
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The display panel has gone bad and must be replaced. This video shows you how to fix it. Very easy and no tools required. Good luck ">

Posted on Jan 29, 2011

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1 Answer

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Hi there
The onlty thing I can find close to this is.
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Contact xerox in your country, who will arrange to have a replacement front panel sent out to you to install


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