Question about Office Equipment & Supplies
I called and they are sending me a new one. The number I found for this is 877-571-7765 - You will need your serial number on the insude of the front flat - pull grey handle.
Posted on Apr 14, 2009
Just got mine replaced by calling 877-571-7765. (There's something about a phone support charge on their main support line that this number seems to avoid.) Apparently, each printer is "entitled" to one replacement control panel module.
Posted on Jun 30, 2010
It is a known issue. Just call with the serial number and they'll send a new one free of charge.
Excellent Customer Service for an out-of-warranty machine!
Posted on Nov 09, 2009
Thank you, for posting the Xerox Phone Number 877-571-7765 - They sending me one free of charge!! 8/5/09
Posted on Aug 05, 2009
Harttens solution was just what I needed. Got a great customer support person who new her stuff. New LCD panel is on its way.
Posted on Apr 27, 2009
Is a known problem with the 8550 and lcd going bad. try calling xerox even if you out of warranty and tell them that this a known issue with this model and they may send you one free of charge.
Posted on Feb 03, 2009
The display panel has gone bad and must be replaced. This video shows you how to fix it. Very easy and no tools required. Good luck ">
Posted on Jan 29, 2011
Hi,
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Posted on Jan 02, 2017
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I'm having the same problem with mine. The LCD display works some of the time, sometimes the display dim, and sometimes doesn't work at all.
Seems like the screen works and doesn't work as it pleases. Not sure where the loose connection is..Anyone have any ideas?? Thanks
I have the exact same issue. I have been looking for a new lcd for the printer online i was told this was the solution. A new one is 500 and its not worth it. The printer is dated.
Same here. Display is blank most of the time but occasionally when you can dimply make it out, but only until a button is pressed or status change causes a screen change then it goes blank. It's a great printer but I'd like to find a reasonably priced fix.
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